Neptune 12002535 wax motor meltdown conclusion... ~ Maytag Neptune Washer Repair

Tuesday, January 29, 2008

Neptune 12002535 wax motor meltdown conclusion...

At this time, it seems like we should keep an close eye on the 12002535 wax motors located in the dispenser area. This is the first wax motor failure I am aware of in the dispenser module in the two years I have been providing wax motors and R11 & Q6 repair kits to Neptune owners. One day I will add up how much I have saved Neptune owners and post it on my blog. It has to be in the 10's of thousands already...

I have in the past received questions asking why the door latch wax motor fails but the other two wax motors don't? I thought at first it was maybe that the door latch wax motor is exposed to more moisture than the bleach & softener wax motors were. I don't think that is the case because the whole laundry room can be humid. The other theory is that if the door boot has a bad seal around the top maybe steam could escape and expose the wax motor to higher moisture levels?

Another theory is that it could be based on the actual operation time the wax motors are on. The door latch runs at a much higher duty cycle than the bleach & softener wax motors operate.

I guess for now I should caution you that if your machine trips the breaker beware that if you keep resetting the breaker you could have a wax motor meltdown! Let's use the power of the information superhighway to locate other folks who might of had Neptune wax motors fail in the dispenser area...

Have you or do you know anyone who has a neptune and has had a wax motor failure in the dispenser area?

3 comments:

Bobbin Robbin said...

The soap/bleach/softener dispenser on my Maytag MAH3000AWW (series unknown) dumps everything at the same time. Could this be due to a faulty dispenser wax motor?

Jeff said...

Hi Robbin,
If you have not replaced your door latch wax motor on your MAH3000then Q6 on the upper machine control board could be in the early stages of failure. When Q6 fails, it can cause other 'qwerky" things to happen, such as fast/no timer operation and the bleach / softener wax motor malfunction. Please see www.neptunewaxmotor.com for more info or email me at info@neptunewaxmotor.com. Jeff

Bobbin Robbin said...

Thank you so much. I think you may have responded to an e-mail I sent about my failed door lock wax motor and control board from a different web page. The problem with the dispenser pre-dated the control board failure and apparently I FAILED to recognize the early symptoms!!!! I wish I had found you sooner. I guess I'll wait to see if the new control board fixes the dispenser problem. I thought as long as I'm going to have the machine opened up I may as well replace other parts that may be failing. THANK YOU AGAIN FOR YOUR RESPONSE.