Saturday, August 30, 2008

Ride the "Rock 'n Roll Train"

Hi Neptuners!

While you are repairing your Maytag Neptune maybe you would want to listen to some rock music?

AC/DC has a new album coming out October called 'black Ice'. Its been 8 years or so since they recorded new stuff... You can hear the new "Rock 'n Roll Train" track at It plays when you go to the website.

I like it ;>) and look forward to hearing the rest! Black Ice has 15 tracks! I will have to bring my wife out when they have the Black Ice tour... We enjoyed the Stiff Upper Lip tour in Cleveland and in Columbus, Ohio a while back.

Go Brian, Angus and the boys!

For all of your Maytag Neptune needs see or

Monday, August 25, 2008

Tony Tool knock out plug update

I wanted to update you DIY Neptuners on the Tony Tool kit used for removing and installing the Maytag Neptune bearings.

The Tony Tool knock out plugs have been taking a royal beating. I think you folks are taking out your Maytag frustrations on the knock out plugs!

In case you don't know... They are used for knocking out the front bearing on the Neptune. A few of the knock out plugs in my fleet have cracked on the lip. See picture above...

Don't worry though... I followed up with Tony and he said the knock out plug will still work without the lip.

For more info on renting the Tony Tool see If you want to purchase a Tony Tool goto Tell Tony that Jeff the wax motor guy sent ya!

Sunday, August 24, 2008

Is the Tony Tool rental available in Canada?

Since I started renting the revolutionary Maytag Neptune bearing replacement tool, the Tony Tool, I have received a number of requests to ship the Tony Tool kit to Canada.

Presently, I only offer the tool kit rental to the United States since the tool kit would have to pass customs and a duty would have to be paid for the $425 value both ways?

Does Canada have an duty exemption process for tools crossing the border that will be returned?

The other issue is the transit time. It would take at least a week to get there which ties up the tool too long compared to the 2 - 3 days required with the Priority Mail here in the states.

It might be more time / cost effective for someone in Canada to offer the Tony Tool for rent?

If you would like more information on the Tony Tool, see

Friday, August 22, 2008

She's wearing new colors...

Yes, I just had my house painted and she looks great! This house was built back in December, 2000 by Rockford Homes and the paint was starting to peel on the trim. I was hoping the paint would last longer than 8 years...

Maybe the paint life was shortened due to the fact it was painted in December when it was pretty cold here in the Columbus, Ohio area.

The painter was Chad Bibler. Chad did a great job! Thanks Chad!

If you live in the Columbus or Grove City, Ohio area and need to wear a new color (or the same color) then give Chad a call. Here is his info:

Bibler Painting
P.O. Box 351
Lewis Center, Ohio 43035
(740) 815-2114

Tell Chad the Neptune wax motor man sent you...

Speaking of wax motors... I am trying to reach all Maytag Neptune owners to inform you about the $450 repair bill that is lurking in your Neptune front loader machine. You can prevent this failure by replacing the door latch wax motor before it damages your machine control board. See for details.

Sunday, August 17, 2008

Another loaded .zip file?

I received another email with a .zip attachment but this time it says it is from FedEx... Not UPS as the last one was.

The subject line:
Tracking N 3825340502

Unfortunately we were not able to deliver postal package you sent on July the 25 in time because the recipient’s address is not correct.
Please print out the invoice copy attached and collect the package at our office.


Attachment file name:

Warning: Don't open any .zip files you receive out of the ether. It is a good idea to never open a .zip file because it can unleash a self extracting virus or trojan file in your computer.

If you are expecting a .zip file from a trusted source ask them to rename file extension as a .zit or something similar and when you receive the file you can rename it back to the .zip and open it.

Do you know anyone who owns a Maytag Neptune front loader washing machine? If so, please send them to Thank you.

I drove to Pennsylvania last Thursday, August 14, 2008. I will tell you why in a later post. I will hint that was regarding the Tony Tool bearing tool kit for the Maytag Neptune front loader that will save Neptune owners about $750.00 on the bearing repair! Check back for the details!

Monday, August 11, 2008

Maytag MAH3000AWW MAH4000AWW Neptune Washer Does Not Spin

Here is another blog question regarding the Maytag Neptune no spin failure taken from the appliance junk site...

"This Maytag MAH3000AWW Neptune washer would not spin. During the spin cycle the door lock light would come on and the main motor would run, but the washer just would not take off and spin.

This is often a simple and easy repair, but not cheap. You can help save yourself some money by doing the repair yourself. The first thing you will want to do is disconnect the power to the washer. Simply unplug the power cord.

Next remove the three screws on top of the control counsel. With the three screws removed you will be able to tip the control panel forward and look at the electronic control board behind the timer.

Most often then not the resistor marked R-11 is burnt up. If this is the case you will need to replace the machine control board.

The reason the R-11 resistor burnt up is because the wax motor in the door lock is also bad, so you will need to replace it too.

This same “No Spin” problem also happens with the MAH4000 series Maytag Neptune washers."

Here is my response:

If you replace only the R11 and not the Q6 triac then R11 will smoke again and you can cause further damage to the control board. The Q6 triac must be replaced when R11 burns!

The forum does not know this because they are not experts on the Maytag Neptunes. I also don't like how they hide the real Maytag part numbers so you can't compare prices... This is deceptive marketing and usually indicates their prices are inflated.

You can get the R11 and Q6 repair kit along with the wax motor at

If after you replace the R11 and Q6 and the machine will not fill with water then the control board will have to be replaced (along with the 12002535 wax motor) You can order a new control board here

Here are some control board numbers:

MAH3000 serial number starting with (10 to 16) - 12001725
MAH3000 serial number starting with (17 and up) - 22002988
MAH4000 - 22002989
MAH5500AWW - 22002989

If you have a 2000 stacker series please contact me and I can look up your control board part number.

Don't forget that the older MAH3000's have two more wax motors in the dispenser area that will eventually fail, too. If your serial number starts with (26) then you should be OK since Maytag incorporated the bleach and softener functions into the water valve assembly.

Sunday, August 10, 2008

The International Space Station

Well, we've all heard about the International Space Station or ISS.

Did you know that the ISS travels around 17,200 miles an hour? Wow, I could get to work really quick at that speed!

You can now look up tracking info on the Internet to see where the ISS happens to be over the Earth or even look for the next time you can see the ISS in the sky over your city...

Here is the NASA link:

I wonder if the ISS has a Maytag Neptune front loader on board? If so, they better order a replacement 12002535 wax motor for the door latch from

Saturday, August 9, 2008

Taken from another Blogspot blog

I did not see a comment button on your blog Jeanne so I thought I would respond to your blog via my Maytag Neptune Washer blog.

"For the past 11 years, I've had a front loading clothes washer. I had a first generation Maytag Neptune until last week. Buying a new washer was not a planned household expense, but the old one had recently gotten REALLY LOUD, which meant it was starting to fail. I was warned by a repair person that it would start to leak soon because a bearing needed to be replaced. After finding out that it would be $900 to repair it, it was apparent that it was time for a new washer.

I replaced it with a Frigidaire Affinity. The reason I'm writing about this, is to share with anyone with a top loading washer, how little water a front loader uses, how gentle it is on what you're washing, and how much cleaner everything gets. A top loader can use up to 40 gallons per cycle, but a front loader uses 7-10 gallons per cycle.

An added plus with my new washer is that it sucks the water out of everything you washed so well, that it is now taking half the time to dry each load. It used to take 40-60 minutes in the dryer, per load, but now, using the same setting on the dryer, it takes about 20 minutes. Nice! Not only does my front loading clothes washers help with a lower water bill, an unplanned benefit will also be a lower natural gas bill due to less dryer use.

Posted by Jeanne Williamson on Friday, August 08, 2008
Labels: , "

Hi Jeanne Williamson...

You could have fixed your Maytag Neptune for about $85.00. In addition, you can get the new bearing and seal kit from They even rent the revolutionary Tony Tool which makes the bearing replacement about a hour job!

Don't forget to replace your door latch wax motor if you have a MAH3000, MAH4000, MAH5500A or a 2000 stacker series Neptune or your control board will be damaged. See for details A.S.A.P.!

Sorry you purchased a new machine at a great expense... Please tell all of your relatives, family and friends about the Neptune bearing kit and the door latch wax motor information.

My profile picture source...

Ok.... Folks keep asking me about my profile picture and what those straps are for?

I cropped my profile from another picture that was taken in Walt Disney World in Florida back in February, 2008.

Here is the whole picture:

The straps are from a back pack I was wearing for my three year old son, Andy. Yes, it was a little too small for me... We had just departed from the paddle boat in the background. We were the last cruise of the day.

Maybe I will find another picture to use for my profile?

Friday, August 8, 2008

Neptune Bearing Tool Anouncement

I wanted to let all you Neptuners know that I just acquired another revolutionary Tony Tool to rent out. This brings my fleet to six Tony Tools.

By knowing this information when your Maytag Neptune bearings start squealing in spin cycle simply check out for the bearings, 12002022 seal kit and the Tony Tool rental.

In the end, you will save a lot of money by not replacing your Neptune's expensive outer tub and even labor because the Tony Tool helps you complete the bearing replacement in about an hour! A service tech will quote you between $900 and $1100 to replace your outer tub just because the seal and bearings are shot!

Don't forget to change your door latch wax motor, part 12002535, if you have the MAH3000, MAH4000, MAH5500A or the 2000 stacker Neptune before your control board is damaged. Every Neptune that shipped with the original wax motor will fail... See for details.

Saturday, August 2, 2008

UPS Tracking Number 7059187205

Warning! If you get an email with the 'UPS Tracking Number 7059187205" in the subject line from 'UPS' don't open it. I received this email after our IT guy notified us of it.

I sent this email to my home email address and my McAfee virus software did detect it. Here is what McAfee reported to me:

****************** McAfee VirusScan******************************* Alert generated at: Monday, July 21, 2008 5:03:34 PM ******************************************************************************
McAfee VirusScan has detected a potential threat in this e-mailsent by "Jeff Hartman"

The following actions were attempted on each suspect part:
The attachment "" is infected with one or more Trojans: Generic Downloader.ab.This attachment has been quarantined.

So, when receiving emails you don't expect... Don't open them especially if it is a .zip or .exe type file. These are tricks folks play to download bad software on your computer such as trojans and viruses.

Thank goodness the Maytag Neptune front loader is not attached to the Internet... Although, I've seen the web enabled fridgerator that connects to the Internet so I imagine it is only a matter of time before everything is connected.

So when your Maytag Neptune gets a virus and won't wash your clothes please see my or sites for a cure.