Saturday, February 28, 2009
A: If you have an earlier MAH3000 Neptune then this more than likely is caused by a faulty wax motor in the soap dispenser. There are (2) 12002535 wax motors in there that control the bleach and softener flows. These wax motors are controlled directly from the timer.
You will need to rotate the timer to a different position, perhaps to a spin cycle, so the contacts to the faulty wax motor will open and the water pump should kick on and drain the water out. The water pump is also controlled by a set of contacts in the Neptune timer.
You can purchase the 12002535 wax motors from www.neptunehelp.com.
Saturday, February 21, 2009
I just shipped a STAGE 1 Q6 R11 repair kit + wax motor over the pond to New South Wales, Australia! I would like to welcome Andrew E. to the Neptuner club. We Neptuners all love our Neptunes... Especially, after the faulty door latch wax motor is replaced (hopefully you replaced it before it failed).
Did you know that Australia had Maytag Neptune front load washers? Actually, I was taken by surprise...
Recently, I shipped another STAGE 1 Q6 R11 repair kit + wax motor all the way to Israel.
Maybe I need to put flags on my http://www.neptunehelp.com/ site for countries that I ship the Maytag Neptune STAGE 1 repair kits too. So far, I have shipped STAGE 1 kits to United States, Canada, Israel and Australia.
Don’t forget to vote for the http://www.neptunehelpsong.com/ song. You only have 7 days left!
Sunday, February 15, 2009
What are they doing?
1. Winding up the spring to get the Neptune started?
2. Freeing the stuck tub?
3. Disecting the Neptune?
4. Adjusting the belt tension?
Actually, they are using the special Neptune Bearing Tool that can be borrowed at www.neptunebearing.com. The tool kit comes with the bearings, 12002022 seal kit and a DVD that shows you how to disassemble the Neptune front loader, replace bearings and install seal kit.
You don't have the use the tool kit... Folks have been changing their Neptune bearings using pipes, large hammer, threaded rod, large washers, patience, etc.
You can make replacing your Neptune bearings kid's play when using the Tony Tool.
Saturday, February 7, 2009
I finally finished the Neptune Help Song that explains the faulty door latch wax motor on the Maytag Neptune front loaders.
Every Neptune that has the original door latch wax motor, part 12002535, will fail eventually and burn Q6 and R11 on the machine control board. Now, my goal is to help Neptuners prevent the Q6 R11 failure by proactively replacing the faulty wax motor.
Also, I would like your feedback on what you think about the song. I have a poll on the top right where you can vote 1 -5, where 5 is awesome.
Your homework is to tell everyone about this song so we can help Neptuners all around the world replace the wax motor before it fails. Feel free to post links on your blogs and websites.
The new song is at www.neptunehelpsong.com.
Check it out...