Sunday, November 7, 2010

Maytag Neptune Saved From The No Spin Firing Squad!


Hi Neptuner!

I saved another Maytag Neptune front loader from the No-Spin firing squad...

Yes, this Neptune suffered the door latch wax motor failure and would not spin so it was saved by replacing the R11 resistor and Q6 triac on the machine control board to get it up and spinning again. To date I've sold over 5,300 120025235 wax motors! I'm sure that there are thousands more Neptune’s out there just waiting to fail.

Did you know that this failure can be prevented by proactively replacing your 12002535 door latch wax motor? See Neptune Help for more info. There is a cool video that explains the issue too. Check it out!

As your Neptune matures it will start to transform itself into a jet and get really loud in spin cycle. Don't give it 'take off' clearance because it was not designed for flight. Keep your Neptune grounded by replacing your bearings and 12002022 seal kit. See Neptune Bearing for more information.


Until Next time...


3 comments:

wayne said...

Hi.
I have a 4 year old Maytag Neptune washer and I have the no spin symptoms, so I went and got the wax motor, the triac, and the R11 resistor and changed them out.
So now the door locked light comes on, I thought I was all good, but I don't have any spinning still!
Any suggestions?
I am not sure what to look at next.
Are there any other signs to check?

Wayne

Jeff said...

Hi Wayne,

It sounds like your Q6 R11 repair worked if the door locked light is coming on now.

When the door locked light is on and still no spin is usually caused by a mechanical issue in the door latch assembly.

Here's what to do... Remove the spring clip that holds the wax motor in and expand it by pulling it apart. Then carefully reinstall it so you don't compress it too much and retry the spin cycle.

If that does not work then try swapping the two micro switches in the door latch assembly and retry the spin cycle again.

Until next time...

Jeff

Jeff said...

Hi Wayne,

It sounds like your Q6 R11 repair worked if the door locked light is coming on now.

When the door locked light is on and still no spin is usually caused by a mechanical issue in the door latch assembly.

Here's what to do... Remove the spring clip that holds the wax motor in and expand it by pulling it apart. Then carefully reinstall it so you don't compress it too much and retry the spin cycle.

If that does not work then try swapping the two micro switches in the door latch assembly and retry the spin cycle again.

Until next time...

Jeff