Friday, February 26, 2016

Maytag Neptune Dryer Chirping Beeping Noises

If your Maytag Neptune dryer with a digital display is chirping like in the video below... here are some things to look for...





1. Pull the ribbon cable that comes from the push buttons on the front off the circuit board then put it back on again and see if that helps.

2. You may need to replace the control board/keypad assembly. You can look up your replacement parts by entering your model number in the search box www.washerbearings.com/parts or call 1-800-369-0999

Let me know what you discover in the comments below.

Jeff Hartman
"The Neptune Man"




Tuesday, February 23, 2016

Maytag Neptune Leaking At Door or Bottom

Maytag Neptune MAH5500 Soap Dispenser



I recently had a client call me and inform me that his Neptune was leaking water. He believed it was the door boot so he replaced the door boot. After he ran washer again the door was still leaking.

He checked the door liner for any cracks and could find none. So he ran another load and watched the washer and saw water leaking on floor and he determined it was from the soap dispenser over flowing. The Neptune soap dispenser was over flowing during the softener cycle and it turns out that the softener hose was clogged which was causing the soap dispenser to over flow.

So, if your Neptune is leaking water at the door or bottom you now have some direction you can take to figure out where it is coming from.

If your Neptune is starting to sound like a jet plane taking off see my www.neptunebearing.comwww.neptunebearing.com for more information.

I hope you found this post helpful.



Jeff Hartman
"The Neptune Man"


Friday, February 5, 2016

Maytag Neptune Burnt Resistor - R11 Resistor



You have a Maytag Neptune and it is not spinning out your clothes and you notice the door is not locking. What happens in most cases is the original door latch wax motor has failed. Maytag redesigned the original brown tipped wax motor and the new design has a black tip. See www.neptunehelpsong.com for a helpful video I created.

The wax motor is only on the timer knob based Neptune's such as the MAH3000, MAH4000, MAH5500A and the 2000 Stackers. The commercial Neptune's with timer knobs are also affected and what happens is the wax motor starts drawing too much current and then the Q6 triac on the machine control board overheats and can short out internally. A triac is an electronic switch that supplies 120 VAC to the wax motor. Once the triac shorts out it will typically back feed 120VAC and burn the R11 resistor. See photo below for the new black tipped wax motor.




In most cases the R11 will be burnt. In rare cases the Q6 opens internally which will cause the symptoms of no door locked light and no spin and R11 is not burnt.

Once you discover that your R11 resistor is burnt STOP using machine to prevent further damage to control board. I have a video at www.neptunehelp.com that shows you what to do next and how to bypass the spin enable switch so you can get some laundry washed while you wait for your STAGE 1 Q6 R11  repair kit with new wax motor.

I hope you found this post helpful.


Jeff Hartman
"The Neptune Man"


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Wednesday, February 3, 2016

Maytag Neptune bearing and seal kit - More Information


If you own a Maytag Neptune washer and it sounds like a jet plane taking off when it is ramping up to high speed spin then your bearings probably need checked and/or replaced.

What happens as the tub seal wears it will eventually allow water to get past and from there it will enter to where the bearings are which will cause the bearings to rust and they will start to get loud.

If your machine is 10 - 15 years old it may be a wise investment to take machine apart, clean it out and replace the bearings and seal so you can proactively keep machine running smoothly. If you wait until the bearings are screaming you run the risk of damaging other components such as the spinner support shaft.

In addition, the bearings are steel and they are in an aluminum hub so when the water enters you will get corrosion due to the dissimilar metals. This corrosion can make the Neptune bearing replacement more difficult so it is best to catch it early.

Contact me if you have any questions about your particular Neptune model because there may be a couple more parts you will want to replace proactively to prevent future downtime.

Jeff Hartman
"The Neptune Man"
www.neptunewasher.com

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