Maytag Neptune Washer - Bearing Spacer Question

Maytag Neptune Washer - Bearing Spacer Question:

I've been asked a few times lately regarding the installation of the new bearing spacer so I wanted to post the answer here. If you will look at the picture you will notice one end of the spacer is flat and the other end has a slight bevel.

The beveled end goes towards the rear of washer because you don't want the spacer rubbing the seal on the rear bearing.

If you have a Maytag Neptune front load washer check out Maytag Neptune Bearing for replacement bearings and the seal kit. When you notice your Neptune getting loud in the high speed spin cycle is when it is time to change your bearings. You don't want to wait too long to change them because the bearings will eventually fall apart and that will make it more difficult to get them out of there.

One last thing... If your Neptune front loader has the timer dial, you need to see if you have the faulty door latch wax motor. See Maytag Neptune wax motor for a video that explains the issue.

Until next time...

Maytag Neptune Help songs revealed

Hi Neptuners,

I almost forgot to reveal to you who created the Neptune Help Song and the Neptune Bearing song...

I previously mentioned that his name was Mark.

Here is the scoop:

Mark Hockenberry is who created those fantastic jingles for me. You can check out his website at Background Acoustic where he has some free mp3's he created for you to download. If you have a website and would like some custom background music then I highly recommend that you talk to Mark. You could also use Background Acoustic music for a custom picture show video you are putting together for a family reunion, your childs school class photos, etc.

Again, the songs are at the following sites:

Neptune Help Song

Neptune Bearing song


Check them out!


Until next time...

Cracked Glass Cooktop Website Updated

Hi Neptuners,

Some of you may be aware that I offer replacement glass cook tops for most ranges and cook tops.

In the past, I required folks to email me via a form that asks for name, phone, model, serial, etc. and I would take the information and look up the glass cook top to see if I could provide a replacement. I would then send an email with the price quote, etc.

I just re worked the www.crackedglasscooktop.com site and added a model number entry box at the bottom of the page where you can enter your model number directly and it will take you to another page where all of the parts to your range will be displayed with prices. This way the process is instant plus it takes me out of the loop.

Another important fact is you can look up any appliance parts such as your fridge, range, dish washer, etc. What convenience?

Keep me in mind if you need appliance troubleshooting help...

Until next time...

Maytag Neptune Washer - Bearing Spacer

Maytag Neptune Washer - Bearing Spacer

I just added the replacement Neptune bearing spacer to the http://www.neptunebearing.com/page4.html order form near the bottom.

Occasionally, the bearing spacer needs replaced when swapping your Neptune tub bearings out.

Over the years, I've seen cracked spacers and badly corroded bearing spacers.


Note: These replacement Maytag Neptune Spacers are much thicker than the original Neptune bearing spacers.



The two photos show the Neptune bearing spacer next to a quarter for size reference.

Maytag Neptune Bearing - I Shipped A Tony Tool to Canada

Maytag Neptune Bearing Update - I just shipped my first Tony Tool rental kit to Canada via UPS Ground. The location I shipped it to was Glen Huron, Ontario Canada.

It is no surprise because there is a large number of Maytag Neptune owners in Canada that I have sold the Q6 & R11 repair kits to. I have received a number of tool rental requests but I declined to ship the tools to Canada for a number of reasons...

1. The UPS Ground shipping time will be greater than the Flat Rate Priority Mail I use for the domestic orders which ties up the tool for longer. It weighed 15 pounds which tells me David is getting the solid steel knock out plug...

2. Customs - Getting the tools through customs was concerning because these were rental and we should not have to pay duty on them when you declare the value of $425.00.

3. I also included a bearing spacer just in case David's spacer is damaged or corroded.

4. DVD - I don't know if the Tony Tool DVD will play in Canadian players because DVDs have a country code.

5. Shipping expense - The UPS Ground shipping expense was about $35.00 USD Verses $15.55 for Flat Rate Priority Mail shipping in the States. I will have to hold back more of the refund to cover the additional shipping expense to Canada or get a higher deposit up front.


To rap it up... Before we get excited about renting the Neptune Bearing Tony Tool to Neptune owners in Canada let's see what happens with David's Neptune and see if I get the tool back from Customs, etc.

In the meantime, if you are in the States you can order your Tony Tool rental at www.neptunebearing.com.



Until next time...

Maytag Neptune Bearing Tony Tool Update

Maytag neptune bearing information - The Maytag Neptune Bearing Tony Tool has been improved! Could this be a dumb bell?

I believe it could be! But more importantly... The original PVC knockout plug has been upgraded to solid steel! The biggest issue with the Tony Tool has been the PVC Knockout plug because it would crack near the top lip and folks who rented the tool kit at www.neptunebearing.com would call or email me apologizing and offering to buy a new one. I would just explain to them that it was not an issue and don't worry about it.

I just figured that you Neptune owners were taking your frustrations out on the knock out plug like a stress relieving squeeze toy. But no, Tony mentioned that his personal PVC knock out plug was cracked too and that it still worked great for getting the front bearing out. 

There is a danger when using the steel knockout and that is if it falls down it can damage components on the floor of your Neptune washer because it is so heavy... so I decided to keep the much lighter PVC knockout plugs with the tool kits.

Until next time...

front load washers - Maytag Neptune Update

Front load washers are here to stay! Do you own an earlier Maytag Neptune front loader? If so, you need to be aware of some reliability issues.

First, the door latch wax motor is probably the most problematic component on the Neptune. The original devices short out over time and burn the R11 resistor and the Q6 triac on the machine control board. You can prevent your R11 & Q6 failure by proactively replacing your faulty door latch wax motor. The part number is 12002535 and you can purchase the new replacement at http://www.neptunehelp.com/.

If you have a MAH3000 Neptune, you could have 3 wax motors in there waiting to fail... The soap dispenser on the earlier MAH3000's have 2 wax motors that control the bleach and softener flow and should be replaced.

The original wax motors have the brownish color actuator pin and the new design has the black pin.

Next, we will talk about the next item you should be aware of being a Neptuner.