A Maytag Neptune repair Question I received

Hi Neptuners, here is an actual question I received after Noe replaced the R11 resistor and Q6 triac. Most control boards will work after this process but occasionally one will be stubborn because it suffered mode damage than usual. If you find that your water will not fill then you will need to replace the machine control board. 

"Hi, I replaced the wax motor, R11, and Q6 for the no light no spin symptom. My Neptune MAH3000 still will not spin. Any troubleshooting hits where else to look? Thanks, Noe" 

Hi Noe, I was working on developing this information so folks can check their control boards out after the R11/Q6 repair with a simple ohmmeter. If you have an ohmmeter, check for continuity on the following points: 

If wax motor does not energize - i.e. door locked light does not come on in spin cycle. (note: Wax motor takes 45 seconds to work) 1. Connector P7.4 to pin 3 of Q6 - should be close to 0 ohms 2. Q6 pin 1 to Q22 pin 1 - should be close to 0 ohms 3. Q6 pin 1 to Q3 pin 1 - should be close to 0 ohms 4. Q6 pin 2 to C16 (lead closest to P7 connector) If you don't read close to 0 ohms on any of these checks turn board over and follow the copper tracks and find out why you don't have 0 ohms. 

You might have the use the repair wire to fix a break in a track. Tip: Some breaks can be right next to the component pads and can be very difficult to see. A meter is important to locate these breaks. 

Note: pin 1 on the Q's is looking at the flat side the very left pin. Pin 2 is center pin and pin three is the far right pin when looking at the flat side. If all of these checks show a short and the Neptune fills with water when started then the low cost Stage 2 kit should fix your control board. 

See http://www.neptunewaxmotor.com/ order form to order the STAGE 2 kit. Jeff

Until next time...

Tony Tool substitute?

One of my customers who rented the Tony Tool offered a suggestion for the PVC knock out plug. He smashed his fingers using the PVC knock out plug because it is too short for his liking. It turns out he made a new front bearing knockout tool using 1 1/2 pipe and fitting. He even sent the contraption back with the tony tool kit so I took a photo of it compared to the Tony Tool knock out plug. 

It looks like it has about 2 more inches to work with. Who says bigger isn't better? I was surprised because this is the first complaint I've received for this tool kit. Everyone else praised the tool kit and how much time it saved them. 

If your Maytag Neptune is starting to squeal while in high speed spin I would recommend replacing your bearings as soon as you can. You want to catch them before they separate which makes the bearings much more difficult to get out because the Tony Tool relies on the inner bearing race to pull it out. 

To purchase the Neptune bearings, seal kit and Tony Tool rental point your browser to http://www.neptunebearing.com/. 

If you have not replaced your door latch wax motor yet you need to check out http://www.neptunewaxmotor.com/ to see if your Neptune is affected by this defective part that will run $450.00 to repair if you bother the lonely ole' Neptune repair guy!

Until next time...

steve jobs heart attack?

I heard this was not true... Where do these reports come from? Anyway.... If you own (or know of anyone who owns) a Maytag Neptune front load washer please check out www.neptunewaxmotor.com for important reliability information that could cost you $450.00 to repair. It involves the defective 12002535 door latch wax motor that can be replaced and prevent the machine control board failure. 

See www.neptunebearing.com for information that could save you $900 when your Neptune bearing starts to fail. There is even a effort and time saving tool kit you can rent to reduce the bearing replacement time considerably. When your machine sounds like a jet taking off in spin cycle then it is time to replace the bearings and 12002022 seal kit.

Until next time...

team sarah - Does anyone in Team Sarah own a Maytag Neptune?

Does anyone know if anyone in team Sarah owns a Maytag Nepune front load washer? If so, please tell them to stop by http://www.neptunewaxmotor.com/ for important information regarding the reliability of their Neptune.

Until next time...

Beware of 'You have received A Hallmark E-Card!'

If you receive this email don't open because it will try to install a virus on your computer. Here is what mine basically looked like...

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hello! You have received a Hallmark E-Card.To see it, click here, There's something special about that E-Card feeling. We invite you to make a friend's day and send one. Hope to see you soon,Your friends at Hallmark Your privacy is our priority. Click the "Privacy and Security" link at the bottom of this E-mail to view our policy. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 

The 'here' hyperlink was a link to a rocketcolo.net site and it has an hallmark.gif.exe file that it will automatically download to your computer. 

I changed the 'here' to www.hallmark.com so folks would not click on it and install something bad for your computer. Be carefull when clicking on links in emails you recieve from strangers and even friends. If you run your mouse over the link a small text string should appear that shows what the hyperlink is on most Internet browsers. 

If you have a Maytag Neptune front loader and it gets a virus or declines in performance check out www.neptunewaxmotor.com for help.

Until next time...

Loretta's MAH4000 is at it again...

Well, it looks like Loretta's Neptune is at it again because she says I need to change her bearings soon since it is sounding like a jet taking off in spin cycle! 

I plan to change her Neptune bearings next weekend and I would like to make a video of the whole process since Tony hacked his video down to 5 minutes and cut out the disassembly and seal kit installation. You can see the 5 minute Tony Tool video at http://www.neptunebearing.com/... 

While I'm in there I will replace her stinkin' moldy door boot as well... I'll be sure to video that process as well for all of you Neptuners! 

In case you don't know who Loretta is she originally had the famous Neptune no spin problem three years ago due to the door latch wax motor failing. Her R11 and Q6 on the machine control board were toast! I replaced them and the 12002535 wax motor and her Neptune came back to life. I then developed the R11 & Q6 repair kit and opened up http://www.neptunewaxmotor.com/ site and have sold over 2,500 repair kits since! 

How many Neptunes are still out there waiting to fail? Just think how much money I have saved Neptuners? Remember, this repair runs $450 if you have someone from an appliance repair center repair your machine... The kits run $35 (First class mail) $450 - $35= $415 * 2,500 = $1,037,500! That's over 1 million dollars I have saved you Neptuners! Wow! Thank You!!! Loretta for bringing your Neptune no spin problem to me! 

Who would have thought a decent side business could be started from a front loader failure? Bring me your Neptune problems, too!

Until next time...

Maytag Neptune MAH4000 door lock all the time

Hi Neptuners, Here is another blog entry I think you will find interesting. This issue is Neptune owner created after changing the defective door latch wax motor. 

"However, after installing the door latch wax motor, my washer's door locked light is on all the time and the door is locked even when I'm not washing anything. Could you tell me what I've done wrong when installing the wax motor? " 

Response: "It's possible that you did not engage the tip of the wax motor in the space provided on the plunger assembly. If you snapped the wax motor in ahead of the plunger, the lock light switch will remain energized. The tip of the wax motor fits about 1/8" into the end of the plunger or the door will remain locked at all times... even if you unplug Neptune." 

I've had a few customers do this when installing the new 12002535 wax motor. If you do this, you will need to unlock door by removing the dispenser bezel's (4) philips screws and removing bezel. There should be a colored pull cord that when you pull it it will unlock the door. 

This Maytag Neptune tip was brought to you by http://www.neptunewaxmotor.com/. For all of your Neptune replacement part needs please visit our website.

Until next time...