Whirlpool Duet WFW9600TW01 owners… If your washing machine is sounding like a freight train then you will need to replace your bearings and tub seal asap. It is best to stop using machine as soon as you hear it getting louder so you don’t cause further damage to machine, especially the support bracket shaft.
If you damage your Duet’s support bracket (spider) shaft you can remove it from stainless steel inner basket and take it to a competent machine shop to be repaired. They can install a sleeve or weld up then machine back down to correct diameter for new bearing. If the seal seat on the shaft is damaged then I don’t know of any repairs at this time for those since they are glued to the support bracket shaft.
The Duet tub bearing replacement is performed without any special tools and you should be able to complete it in 2 - 3 hours. You will need some room to disassemble machine because the tub is fairly large and you will need room to split it in two so you can take out the inner basket and support bracket. It helps to remove the three counter weights to make the tub more manageable weight wise.
You can order your wfw9600tw01 Duet tub bearings and seal HERE . These kits are shipped via US Priority Mail.
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Jeff Hartman