Maytag Neptune MAH4000 door lock all the time

Hi Neptuners, Here is another blog entry I think you will find interesting. This issue is Neptune owner created after changing the defective door latch wax motor. 

"However, after installing the door latch wax motor, my washer's door locked light is on all the time and the door is locked even when I'm not washing anything. Could you tell me what I've done wrong when installing the wax motor? " 

Response: "It's possible that you did not engage the tip of the wax motor in the space provided on the plunger assembly. If you snapped the wax motor in ahead of the plunger, the lock light switch will remain energized. The tip of the wax motor fits about 1/8" into the end of the plunger or the door will remain locked at all times... even if you unplug Neptune." 

I've had a few customers do this when installing the new 12002535 wax motor. If you do this, you will need to unlock door by removing the dispenser bezel's (4) philips screws and removing bezel. There should be a colored pull cord that when you pull it it will unlock the door. 

This Maytag Neptune tip was brought to you by http://www.neptunewaxmotor.com/. For all of your Neptune replacement part needs please visit our website.

Until next time...