Maytag Neptune Wax Motor Vs. Peep

Here is a video I made to demonstrate the linear action of the Neptune door latch wax motor, Maytag part number 12002535. 

The original wax motor with the brownish-orangish actuator shipped in all 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series front load Neptunes. If you have one of these defective wax motors please replace it asap! 

What it does is over time it will draw too much current and overheat the Q6 triac that switches voltage to it and this will cause a R11 resistor to burn out on the machine control board. The symptom is that the Neptune will no longer spin your clothes out and the door locked light will not come on. These are the classic symptoms of the Q6 & R11 failure. 

Again, the door latch wax motor is the root cause and must be replaced with the new design wax motor, which has the black actuator tip. See http://www.neptunewaxmotor.com/ for more information.

See previous post for video...

Until next time...

Maytag Neptune 12002535 waxmotor melt down final - Affected Model / Serial number information

Looking at the models with the defective wax motors in the dispenser section I came up with the following models: 

MAH3000AEW 10-29 serial number prefix MAH3000AAW 10-29 serial number prefix MAH3000AGW 10-29 serial number prefix MAH3000AKW 10-29 serial number prefix MAH3000AWA 10-25 serial number prefix MAH3000AWQ 10-25 serial number prefix MAH3000AWW 10-25 serial number prefix MAH3000BGW N/A 

It looks like the MAH3000 is the only model affected. 

The MAH4000, MAH5500 integrates the water valve with the bleach and softener valves as one assembly.

See previous posts regarding the 12002535 wax motor melt down in the dispenser section of Neptune front loader. I know of two different failures where the circuit breaker trips while the machine is running a wash cycle. If you get this symptom, unplug the two dispenser wax motors and rerun washer and see if the breaker trips. 

For you MAH3000 owners, I put up a (2) wax motor special on my www.neptunewaxmotor.com site. If you have any questions about this important wax motor issue please send me an email at info@neptunewaxmotor.com.

Until next time...