Another Special Neptune Help Song Video I Created For You

Here is another cool video type I can quickly create for you that has video in video technology to help set you apart from among the others... I sneakily placed my Neptune Help Song video inside a tablet of all things.. Thank you, Jeff Hartman http://www.JHartmanDigital.com

Special Neptune Help Song Video I Created For You

Hi, Here is another cool video type I can quickly create for you that has video in video technology to help set you apart from among the others... I sneakily placed my Neptune Help Song video inside a PC monitor... Thank you, Jeff Hartman

The Neptune Man

For more video information visit www.JHartmanDigital.com

A Maytag Neptune repair Question I received

Hi Neptuners, here is an actual question I received after Noe replaced the R11 resistor and Q6 triac. Most control boards will work after this process but occasionally one will be stubborn because it suffered mode damage than usual. If you find that your water will not fill then you will need to replace the machine control board. 

"Hi, I replaced the wax motor, R11, and Q6 for the no light no spin symptom. My Neptune MAH3000 still will not spin. Any troubleshooting hits where else to look? Thanks, Noe" 

Hi Noe, I was working on developing this information so folks can check their control boards out after the R11/Q6 repair with a simple ohmmeter. If you have an ohmmeter, check for continuity on the following points: 

If wax motor does not energize - i.e. door locked light does not come on in spin cycle. (note: Wax motor takes 45 seconds to work) 1. Connector P7.4 to pin 3 of Q6 - should be close to 0 ohms 2. Q6 pin 1 to Q22 pin 1 - should be close to 0 ohms 3. Q6 pin 1 to Q3 pin 1 - should be close to 0 ohms 4. Q6 pin 2 to C16 (lead closest to P7 connector) If you don't read close to 0 ohms on any of these checks turn board over and follow the copper tracks and find out why you don't have 0 ohms. 

You might have the use the repair wire to fix a break in a track. Tip: Some breaks can be right next to the component pads and can be very difficult to see. A meter is important to locate these breaks. 

Note: pin 1 on the Q's is looking at the flat side the very left pin. Pin 2 is center pin and pin three is the far right pin when looking at the flat side. If all of these checks show a short and the Neptune fills with water when started then the low cost Stage 2 kit should fix your control board. 

See http://www.neptunewaxmotor.com/ order form to order the STAGE 2 kit. Jeff

Until next time...

Maytag Neptune Wax Motor Vs. Peep

Here is a video I made to demonstrate the linear action of the Neptune door latch wax motor, Maytag part number 12002535. 

The original wax motor with the brownish-orangish actuator shipped in all 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series front load Neptunes. If you have one of these defective wax motors please replace it asap! 

What it does is over time it will draw too much current and overheat the Q6 triac that switches voltage to it and this will cause a R11 resistor to burn out on the machine control board. The symptom is that the Neptune will no longer spin your clothes out and the door locked light will not come on. These are the classic symptoms of the Q6 & R11 failure. 

Again, the door latch wax motor is the root cause and must be replaced with the new design wax motor, which has the black actuator tip. See http://www.neptunewaxmotor.com/ for more information.

See previous post for video...

Until next time...

Maytag Neptune 12002535 waxmotor melt down final - Affected Model / Serial number information

Looking at the models with the defective wax motors in the dispenser section I came up with the following models: 

MAH3000AEW 10-29 serial number prefix MAH3000AAW 10-29 serial number prefix MAH3000AGW 10-29 serial number prefix MAH3000AKW 10-29 serial number prefix MAH3000AWA 10-25 serial number prefix MAH3000AWQ 10-25 serial number prefix MAH3000AWW 10-25 serial number prefix MAH3000BGW N/A 

It looks like the MAH3000 is the only model affected. 

The MAH4000, MAH5500 integrates the water valve with the bleach and softener valves as one assembly.

See previous posts regarding the 12002535 wax motor melt down in the dispenser section of Neptune front loader. I know of two different failures where the circuit breaker trips while the machine is running a wash cycle. If you get this symptom, unplug the two dispenser wax motors and rerun washer and see if the breaker trips. 

For you MAH3000 owners, I put up a (2) wax motor special on my www.neptunewaxmotor.com site. If you have any questions about this important wax motor issue please send me an email at info@neptunewaxmotor.com.

Until next time...