Maytag Neptune Displays ND Code

Maytag Neptune Repair:


Q: My Neptune will not drain and the nd service code is in the display. what is this and how can i fix it. Thanks

A: Ahhh, the ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. I’ve seen where a coin can get in there and keep the pump from starting.

Some other items known to stop a Neptune pump: Rubber backing from a rug, rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra wire. Maybe you had something different in your pump? If so, please comment with what you discovered in your pump...

If you have a floor drain you should be able to drop the discharge hose to the floor and let gravity pull the water out so you can take the pump out and get a good look at it.

Also a word of advice to avoid wasting time. The pump is usually towards the front of the machine.

Until next time...


P.S. For all of your Neptune questions go to Maytag Neptune Repair and let's save you a service call...

P.S.S. If you notice your Neptune getting louder in the spin cycle see Neptune Bearing for information on how you can save $700 by replacing your bearings yourself and getting 5 - 10 more years out of your machine.