If you need front load washer bearings then you naturally need to visit http://www.WasherBearings.com.
If you need custom videos created for your side hustle then run over to my http://www.JHartmanDigital.com for help!
Thank you,
Jeff Hartman
The Neptune Man
Showing posts with label maytag neptune bearing. Show all posts
Showing posts with label maytag neptune bearing. Show all posts
Thursday, November 18, 2021
Front Load Washer Bearing Video
Saturday, January 26, 2019
Neptune Bearing Tool Kit Rental - Use Check or Money Order for Deposit
After numerous requests for clients that prefer not to use PayPal or credit cards... here you go!
Visit www.neptunebearing.com to find out more information about replacing your Maytag Neptune bearings and seal.
Thank you,
Jeff Hartman
"The Neptune Man"
Please leave a comment if this new option helps you...
Visit www.neptunebearing.com to find out more information about replacing your Maytag Neptune bearings and seal.
Thank you,
Jeff Hartman
"The Neptune Man"
Please leave a comment if this new option helps you...
Sunday, October 28, 2012
Maytag Neptune Washer Bearing Failing Audio Clip
Maytag Neptune Washer Bearing Failing Audio Clip:
Here is an audio clip of a Maytag Neptune front loader with failing bearings.
Check it out and make sure your washing machine does not sound this bad. If it does then you need to goto Washer Bearings and get a new bearing and seal kit.
To subscribe to my YouTube channel, click on "More info" in top right corner in video then click subscribe button.
Here is the video... enjoy!
Remember, it is best to catch this failure early so you don't damage the support bracket/spinner support shaft.
Again, see Washer Bearings for more information on your washing machine.
Until next time...
Here is an audio clip of a Maytag Neptune front loader with failing bearings.
Check it out and make sure your washing machine does not sound this bad. If it does then you need to goto Washer Bearings and get a new bearing and seal kit.
To subscribe to my YouTube channel, click on "More info" in top right corner in video then click subscribe button.
Here is the video... enjoy!
Remember, it is best to catch this failure early so you don't damage the support bracket/spinner support shaft.
Again, see Washer Bearings for more information on your washing machine.
Until next time...
Saturday, June 30, 2012
Maytag Neptune Bearing Tool Rental FAQ
Maytag Neptune Bearing Tool Rental FAQ
1. Why is the Tony Tool Rental deposit so much?
1A: I have to request the large deposit since the Tony Tool costs $425 to purchase otherwise I may not get the tool kits back.
2. Does the Tony Tool Rental kit include the bearings and 12002022 seal kit?
2A: Yes, the bearings and 12002022 seal kit are included as well as a Neptune bearing spacer in case yours is cracked.
3. Will the Tony Tool work on my 2000 Stacker model?
3A: Yes, although the DVD will show the standalone Neptune disassembly process... I include a link so you can download the Stacker service manual and it will show you how to disassemble the Stacker. Once inside, they are the same parts where the bearings are concerned. The Neptune bearing and 12002022 seal kit (along with Tony Tool ) work on all solid door panel Neptune front loaders.
4. How long will it take to replace the bearings?
4A: I’ve personally used the Tony Tool and the first bearing job was on a MAH4000 and it took me about 3.5 hours but I was video taping the process. The 2nd bearing replacement was on an MAH5500BWW and it took me 1.5 hours from start to testing machine. One variable is the front bearing and how much rust is in there and that is why it is best to catch the bearing failure as early as possible.
5. Should I replace my door latch wax motor and belt?
5A: If you have a timer knob (non digital) Neptune and it has the original wax motor with brownish color actuator tip I would highly recommend you replace it before it fails. See Neptune Help Song. If you order it and find out you already have the newer black tipped wax motor then just send it back for a refund with the tool. Same with the belt. If you order it and find out your belt is still useable just send it back unopened for a refund.
6. Can I use the revised lip seal if my machine had the earlier lip seal installed?
6A: Not directly. The spinner support shafts are machined differently. If you really want the newer revised lip seal then you would have to order the new spinner support which includes the new revised lip seal then you can send back the 12002022 seal kit for a $40 refund to help offset the new spinner support purchase.
For more information on saving time and effort when replacing your Maytag Neptune bearings see Neptune Bearing.
Until next time...
1. Why is the Tony Tool Rental deposit so much?
1A: I have to request the large deposit since the Tony Tool costs $425 to purchase otherwise I may not get the tool kits back.
2. Does the Tony Tool Rental kit include the bearings and 12002022 seal kit?
2A: Yes, the bearings and 12002022 seal kit are included as well as a Neptune bearing spacer in case yours is cracked.
3. Will the Tony Tool work on my 2000 Stacker model?
3A: Yes, although the DVD will show the standalone Neptune disassembly process... I include a link so you can download the Stacker service manual and it will show you how to disassemble the Stacker. Once inside, they are the same parts where the bearings are concerned. The Neptune bearing and 12002022 seal kit (along with Tony Tool ) work on all solid door panel Neptune front loaders.
4. How long will it take to replace the bearings?
4A: I’ve personally used the Tony Tool and the first bearing job was on a MAH4000 and it took me about 3.5 hours but I was video taping the process. The 2nd bearing replacement was on an MAH5500BWW and it took me 1.5 hours from start to testing machine. One variable is the front bearing and how much rust is in there and that is why it is best to catch the bearing failure as early as possible.
5. Should I replace my door latch wax motor and belt?
5A: If you have a timer knob (non digital) Neptune and it has the original wax motor with brownish color actuator tip I would highly recommend you replace it before it fails. See Neptune Help Song. If you order it and find out you already have the newer black tipped wax motor then just send it back for a refund with the tool. Same with the belt. If you order it and find out your belt is still useable just send it back unopened for a refund.
6. Can I use the revised lip seal if my machine had the earlier lip seal installed?
6A: Not directly. The spinner support shafts are machined differently. If you really want the newer revised lip seal then you would have to order the new spinner support which includes the new revised lip seal then you can send back the 12002022 seal kit for a $40 refund to help offset the new spinner support purchase.
For more information on saving time and effort when replacing your Maytag Neptune bearings see Neptune Bearing.
Until next time...
Monday, August 22, 2011
Cat gets caught barking by a human and resumes meowing
Cat gets caught barking by a human and resumes meowing
Ok.. You've gotta be "kitten" me! I have to admit I’ve never seen or heard a cat bark before until this video clip but I have heard a Maytag Neptune front loader bark when its bearings are going south.
See Neptune Bearing before you have a "cat"astrophe and the laundry is piling up! You can even rent a special tool kit to help keep your fur from getting roughed up.
By replacing your Neptune bearings and seal you will have your Neptune purring like a kitten again!
Here is the video...
Until next time...
Ok.. You've gotta be "kitten" me! I have to admit I’ve never seen or heard a cat bark before until this video clip but I have heard a Maytag Neptune front loader bark when its bearings are going south.
See Neptune Bearing before you have a "cat"astrophe and the laundry is piling up! You can even rent a special tool kit to help keep your fur from getting roughed up.
By replacing your Neptune bearings and seal you will have your Neptune purring like a kitten again!
Here is the video...
Until next time...
Sunday, August 14, 2011
Maytag Neptune Use and Care Manual
Maytag Neptune Use and Care Manual
Hi Neptuner!
A common question that I receive is where can you Neptuners can get a copy of their Neptune front loaders Use and Care guide? Below is a link you can use to download your Use and Care guide for your machine...
www.maytag.com/manuals
I hope this helps!
If you need information on your Maytag Neptune see Neptune Help and if your Neptune sounds like a 747 taking off when entering spin cycle then see Neptune Bearing and get that machine cleared for landing quick! Don't forget that you can rent the Neptune bearing tool kit and save time and effort when changing your bearings.
Until next time...
Hi Neptuner!
A common question that I receive is where can you Neptuners can get a copy of their Neptune front loaders Use and Care guide? Below is a link you can use to download your Use and Care guide for your machine...
www.maytag.com/manuals
I hope this helps!
If you need information on your Maytag Neptune see Neptune Help and if your Neptune sounds like a 747 taking off when entering spin cycle then see Neptune Bearing and get that machine cleared for landing quick! Don't forget that you can rent the Neptune bearing tool kit and save time and effort when changing your bearings.
Until next time...
Tuesday, August 9, 2011
Maytag Neptune Bearing Tool rental Update
Maytag Neptune Bearing Tool rental Update
Hi Neptuner,
Whirlpool Duet Sport seals are in…
I have a batch of Whirlpool Duet Sport seals in and they can be purchased at http://www.duetbearing.com/ along with the bearings, too. The Original Duet Sport seals have FSP, ATP-1-17 and 8540091 on them. The Duet Sport bearing and seal kits are closer to the bottom of the order form.
For you history buffs…
You can now see Roman London as it was 2,000 years ago…
Streetmuseum Londinium will be free to download for iPhones and iPads worldwide. Users can look through their phones and see the past emerge, locked as an overlay across the present scene. These can be viewed as ghostly alignments, or the archive images can be brought up and explored in detail, along with information about the Museum’s photographs and paintings. So far 200,000 people have downloaded Streetmuseum worldwide, from Argentina to New Zealand. Visit https://www.museumoflondon.org.uk/discover/museum-london-apps for more information.
Until next time...
Thursday, June 16, 2011
Google Guitar - Play the Google Guitar again
Did you not get enough of the Google Guitar logo on June 9, 2011?
Now you can play the logo just as you did on the Google.com homepage; U.S. users can record and share their masterpieces, too.
Here is the link Google Guitar
The Guitar doodle was in honor of musician and electric guitar pioneer Les Paul's birthday.
I found it difficult to play using the mouse so instead you can play it using keys!
See some sample songs using the Google Guitar logo Sample songs
Have fun!
If you own a Maytag Neptune front load washer and you don't like the sounds it is making while in the high speed spin cycle then see Neptune Bearing
You can replace your Neptune bearings and seal instead of replacing the $450 outer tub! There is also a tool kit you can rent that includes access to a step by step video to save you both time and effort.
In addition, if you have a Neptune with a timer knob (non digital) did you know that these machines shipped with a faulty door latch wax motor? The models are MAH3000, MAH4000, MAH5500A and the 2000 stacker Neptune's.
You can inspect your door latch in about 5 minutes to see if you have the faulty wax motor.
If you have the original design with the brownish color actuator pin you need to replace it asap! The new design has a black color actuator tip. Here is a video that shows how to inspect the stand alone Neptune HERE
If you replace your faulty wax motor proactively you will prevent the the machine control board Q6 triac and R11 resistor failure. See Neptune Help to order a wax motor.
Until next time...
Saturday, April 9, 2011
MAH3000 Maytag Neptune pump question
MAH3000 Maytag Neptune pump question.
Hi. I have a Maytag Neptune washer that seems to go through the whole cycle just fine, except for the fact that the water doesn't drain out. It happened to me awhile ago and someone told me I was using too much soap. I cut down on soap and everything did work great for several months, but now it is worse than ever.
Already Tried: running the rinse cycle again, which worked in the past, but not anymore
Answer:
You have a problem with the pump, either something has gotten into it and is blocking the water flow or the pump itself is bad or the water discharge path is clogged.
See Neptune disassembly photos or videos at Neptune Help. The pump is powered from a set of timer contacts and if you rotate the timer knob you should find spots where there should be 120 VAC on the pump electrical terminals.
If the machine is full of water and you have a floor drain nearby you can lay down the drain hose and gravity will allow the water to drain from machine (unless the water path is clogged with lint or debris).
Once the water is out you can remove the pump and take the cover off of it to inspect it for any lint and debris that could keep the impeller from spinning or the motor could be bad.
To order a new pump simply enter your model number into the Appliance Parts Search box on this blog or at Neptune Help. This tool will give you exploded views and prices of all the parts in your machine and you can simply order new parts and repair your Neptune yourself and save lots of cash.
Don't forget... The MAH3000's as well as any Maytag Neptune front loader with a timer knob has the faulty door latch wax motor. If your MAH3000 serial number starts with 10 - 25 you have 2 more wax motors in the soap dispenser that should be replaced as well before they fail.
The faulty wax motors have the brownish color actuator tip.
The residential models are MAH3000, MAH4000, MAH5500A and the 2000 stackers. The digital machines do not have the wax motor issue.
You can order new wax motors from Neptune help.
Below is the new style with the black actuator tip.
Another item I can help you with is your Neptune bearings. If you notice your machine transforming into a jet engine when it starts to ramp up then it is time for new bearings and seal. If you bother the repairman they will kindly ask you for $900 which includes replacing your large outer tub. Don't do it! You can replace your bearings yourself for a lot less.
You can also rent a special tool kit that includes a step by step DVD that shows you how to do it.
See Neptune bearing for more information.
Until next time...
Saturday, March 26, 2011
Maytag Neptune Bearing 12002022 Revised Seal Install How-To
Maytag Neptune Bearing 12002022 Revised Seal Install How-To for solid door Neptune front loaders
Hi Neptuner!
I have to say that I am impressed… I asked a Neptuner to shoot his Neptune… oops, I meant shoot some video when replacing the revised lip seal on a Maytag Neptune front load washer and Jeff C. stepped up and sealed the deal!
Here is the video I put together from Jeff’s footage he shot after replacing his (MAH5500B series) Neptune bearings and 12002022 seal kit. It shows the revised lip seal installation. Jeff also purchased a new Neptune Spinner Support for his machine. If you purchase a Neptune bearing and seal kit from me and buy the new spinner support I will refund $40 when you send the 12002022 seal kit back. The new spinner support comes with a revised seal kit. This will offset your spinner support payment by $40!
If you’re not aware… The Neptune 12002022 seal kit includes 2 seals so it will work on both spinner support designs. The thinner seal is the earlier seal and should be used if your machine had the white plastic spacer ("a" clip) between the front bearing and seal. That video is here. The thicker seal is the revised lip seal.
Note: When installing the revised lip seal make sure that the ribs are towards the front bearing and the smooth section will be towards the stainless steel tub so it is not in backwards.
See Neptune Bearing for more information. I also offer the 12002533 door boot, 12002535 wax motor and the 12001788 belt at a discount when you rent the Neptune bearing tool kit.
Until next time...
Hi Neptuner!
I have to say that I am impressed… I asked a Neptuner to shoot his Neptune… oops, I meant shoot some video when replacing the revised lip seal on a Maytag Neptune front load washer and Jeff C. stepped up and sealed the deal!
Here is the video I put together from Jeff’s footage he shot after replacing his (MAH5500B series) Neptune bearings and 12002022 seal kit. It shows the revised lip seal installation. Jeff also purchased a new Neptune Spinner Support for his machine. If you purchase a Neptune bearing and seal kit from me and buy the new spinner support I will refund $40 when you send the 12002022 seal kit back. The new spinner support comes with a revised seal kit. This will offset your spinner support payment by $40!
If you’re not aware… The Neptune 12002022 seal kit includes 2 seals so it will work on both spinner support designs. The thinner seal is the earlier seal and should be used if your machine had the white plastic spacer ("a" clip) between the front bearing and seal. That video is here. The thicker seal is the revised lip seal.
Note: When installing the revised lip seal make sure that the ribs are towards the front bearing and the smooth section will be towards the stainless steel tub so it is not in backwards.
See Neptune Bearing for more information. I also offer the 12002533 door boot, 12002535 wax motor and the 12001788 belt at a discount when you rent the Neptune bearing tool kit.
Until next time...
Saturday, March 5, 2011
Maytag Neptune Bearing Seal Kit Install How-To
Hi Neptuner!
Here is a video I created when I was replacing Loretta's MAH4000 Maytag Neptune bearings and 12002022 seal kit. It shows the earlier lip seal installation. The 12002022 seal kit includes 2 seals so it will work on both spinner support setups. The thinner seal is the earlier seal and should be used if your machine had the white plastic spacer ("a" clip) between the front bearing and seal.
See Neptune Bearing for more information. I also offer the 12002533 door boot, 12002535 wax motor and the 12001788 belt at a discount when you rent the Neptune bearing tool kit.
Until next time...
Here is a video I created when I was replacing Loretta's MAH4000 Maytag Neptune bearings and 12002022 seal kit. It shows the earlier lip seal installation. The 12002022 seal kit includes 2 seals so it will work on both spinner support setups. The thinner seal is the earlier seal and should be used if your machine had the white plastic spacer ("a" clip) between the front bearing and seal.
See Neptune Bearing for more information. I also offer the 12002533 door boot, 12002535 wax motor and the 12001788 belt at a discount when you rent the Neptune bearing tool kit.
Until next time...
Saturday, February 12, 2011
5 fridays 5 saturdays and 5 sundays in one month
5 fridays 5 saturdays and 5 sundays in one month
Hi Neptuner,
This is an off topic post today...
I received an email saying that the month of July 2011 has '5 fridays 5 saturdays and 5 sundays' in it and that this only occurs every 823 years?
Let's break down the calendar shall we...
Let’s think about this, a year can only start on one of seven days, so there are seven possible basic calendar years. Add leap years, and there are fourteen basic calendars. Period. And one of those calendars only gets used every 823 years? How would that be possible? It’s not of course, all fourteen calendars get cycled through regularly, in fact 2010 used the exact same calendar as 1999.
So there you have it... Yes, there will be 5 fridays 5 saturdays and 5 sundays in July 2011...
If you have a Maytag Neptune front load washer you can keep it working through all 14 possible calendars with Neptune Help and Neptune Bearing.
Whether it is the pesky defective door latch wax motor or the bearings... we can help you save money and get that pile of laundry washed.
Until next time...
Hi Neptuner,
This is an off topic post today...
I received an email saying that the month of July 2011 has '5 fridays 5 saturdays and 5 sundays' in it and that this only occurs every 823 years?
Let's break down the calendar shall we...
Let’s think about this, a year can only start on one of seven days, so there are seven possible basic calendar years. Add leap years, and there are fourteen basic calendars. Period. And one of those calendars only gets used every 823 years? How would that be possible? It’s not of course, all fourteen calendars get cycled through regularly, in fact 2010 used the exact same calendar as 1999.
So there you have it... Yes, there will be 5 fridays 5 saturdays and 5 sundays in July 2011...
If you have a Maytag Neptune front load washer you can keep it working through all 14 possible calendars with Neptune Help and Neptune Bearing.
Whether it is the pesky defective door latch wax motor or the bearings... we can help you save money and get that pile of laundry washed.
Until next time...
Sunday, February 6, 2011
Maytag Neptune Bearing - www.neptunebearing.com is now a member of the BBB
Hi Neptuner!
I wanted to let you know that I received the important BBB accreditation for my Neptune Bearing site where I offer replacement bearings and seal kits for the Maytag Neptune front load washers.
I wanted to let you know that I received the important BBB accreditation for my Neptune Bearing site where I offer replacement bearings and seal kits for the Maytag Neptune front load washers.
I also rent the Neptune bearing tool kit as well which includes the Neptune bearings, Maytag 12002022 seal kit, bearing spacer, wire wheel, snap ring pliers, tool kit usage, tech support and a step-by-step instructional DVD.
Neptune Help is also included with the accreditation and I will add my following other Neptune related sites as well.
By adding the BBB accreditation to my Neptune sites it means that I support the BBB's services to the public and meet their tough accreditation standards and that you can trust me to provide excellent service!
Until next time...
Monday, January 31, 2011
Maytag Neptune Front Loader Repair Tip
Maytag Neptune Front Loader Repair Tip:
Hi Neptuner!
I was looking through some photos of you repairing your Neptunes and I noticed that some of you were not wearing safety glasses!
Listen up, did you know that you can buy cool safety glasses for less than $10? They have come along way from the 'goggles'... Check out the "Safety Glasses" link below now and order you some cool safety glasses to have around the house so you don't have an excuse not to wear them.
Whether you are replacing your Neptune Bearings or the faulty door latch wax motor you need to wear cool safety glasses! I also highly recommend that you wear them when soldering on your control board as well...
Safety Glasses
Be safe... Remember you need your vision and you need to protect it!
Until next time...
Hi Neptuner!
I was looking through some photos of you repairing your Neptunes and I noticed that some of you were not wearing safety glasses!
Listen up, did you know that you can buy cool safety glasses for less than $10? They have come along way from the 'goggles'... Check out the "Safety Glasses" link below now and order you some cool safety glasses to have around the house so you don't have an excuse not to wear them.
Whether you are replacing your Neptune Bearings or the faulty door latch wax motor you need to wear cool safety glasses! I also highly recommend that you wear them when soldering on your control board as well...
Safety Glasses
Be safe... Remember you need your vision and you need to protect it!
Until next time...
Sunday, October 3, 2010
Nickelback concert in Columbus, Ohio Review October 1, 2010
Hi Neptuners!
I wanted to share a review I did for the Nickelback concert I went to Friday, October 1st, here in Columbus, Ohio's Nationwide Arena.
I will say that Nickelback rocked and officially brought in Rocktober! If you plan to go to a Nickelback concert in your neck of the woods and don't want the show spoiled then I would not read the review... In your case, it was a great show!
Here is the review I supplied to Ticketmaster...
The Nickelback show started off with a bang! Literally and they had many more tricks up their sleeve... The lighting and pyro were awesome as was the sound quality. The bass drums were cranked up to the max for the whole show so you could feel them like standing in front of your own personal subwoofer! Nice!
They had flame throwers spewing out fire balls in circular patterns and even colored pink and blue flame throwers that would make Rambo jealous. Near the end of the show there were sparks showering down across the width of the stage in the back and you wasn't for sure if the amplifiers were going up in flames or if it was part of the show... I was looking for the nearest exit just in case!
Another trick is they moved to the end of the stage 'island' to be closer to the fans where a 2nd hidden drum kit appeared for a few songs and they handed out beer to some of the fans after they pulled out their card. It was like a party!
We cannot forget the tshirts being shot out of guns into the crowd either! Thanks for giving some back guys! Even if it was at 100 feet per second...
There was quite a bit of cursing, lots of 'f' and 's' words. I did not mind but there were younger kids in the crowd believe it or not. Come on guys... can't you expand your vocab a little?
The large video screens were high quality.
Overall, I would say this was one of the best shows I've ever seen and Nickelback set the bar even higher for other acts to follow with their excellent lighting and pyro! You guys left money on the table and I would buy tickets on your next pass through Columbus!
If you want to save some nickel backs on repairing your Maytag Neptune front load washer then see Neptune Help and Neptune Bearing to find out more!
Until next time...
I wanted to share a review I did for the Nickelback concert I went to Friday, October 1st, here in Columbus, Ohio's Nationwide Arena.
I will say that Nickelback rocked and officially brought in Rocktober! If you plan to go to a Nickelback concert in your neck of the woods and don't want the show spoiled then I would not read the review... In your case, it was a great show!
Here is the review I supplied to Ticketmaster...
The Nickelback show started off with a bang! Literally and they had many more tricks up their sleeve... The lighting and pyro were awesome as was the sound quality. The bass drums were cranked up to the max for the whole show so you could feel them like standing in front of your own personal subwoofer! Nice!
They had flame throwers spewing out fire balls in circular patterns and even colored pink and blue flame throwers that would make Rambo jealous. Near the end of the show there were sparks showering down across the width of the stage in the back and you wasn't for sure if the amplifiers were going up in flames or if it was part of the show... I was looking for the nearest exit just in case!
Another trick is they moved to the end of the stage 'island' to be closer to the fans where a 2nd hidden drum kit appeared for a few songs and they handed out beer to some of the fans after they pulled out their card. It was like a party!
We cannot forget the tshirts being shot out of guns into the crowd either! Thanks for giving some back guys! Even if it was at 100 feet per second...
There was quite a bit of cursing, lots of 'f' and 's' words. I did not mind but there were younger kids in the crowd believe it or not. Come on guys... can't you expand your vocab a little?
The large video screens were high quality.
Overall, I would say this was one of the best shows I've ever seen and Nickelback set the bar even higher for other acts to follow with their excellent lighting and pyro! You guys left money on the table and I would buy tickets on your next pass through Columbus!
If you want to save some nickel backs on repairing your Maytag Neptune front load washer then see Neptune Help and Neptune Bearing to find out more!
Until next time...
Sunday, April 25, 2010
Maytag Neptune Displays ND Code
Maytag Neptune Repair:
Q: My Neptune will not drain and the nd service code is in the display. what is this and how can i fix it. Thanks
A: Ahhh, the ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. I’ve seen where a coin can get in there and keep the pump from starting.
Some other items known to stop a Neptune pump: Rubber backing from a rug, rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra wire. Maybe you had something different in your pump? If so, please comment with what you discovered in your pump...
If you have a floor drain you should be able to drop the discharge hose to the floor and let gravity pull the water out so you can take the pump out and get a good look at it.
Also a word of advice to avoid wasting time. The pump is usually towards the front of the machine.
Until next time...
P.S. For all of your Neptune questions go to Maytag Neptune Repair and let's save you a service call...
P.S.S. If you notice your Neptune getting louder in the spin cycle see Neptune Bearing for information on how you can save $700 by replacing your bearings yourself and getting 5 - 10 more years out of your machine.
Q: My Neptune will not drain and the nd service code is in the display. what is this and how can i fix it. Thanks
A: Ahhh, the ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. I’ve seen where a coin can get in there and keep the pump from starting.
Some other items known to stop a Neptune pump: Rubber backing from a rug, rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra wire. Maybe you had something different in your pump? If so, please comment with what you discovered in your pump...
If you have a floor drain you should be able to drop the discharge hose to the floor and let gravity pull the water out so you can take the pump out and get a good look at it.
Also a word of advice to avoid wasting time. The pump is usually towards the front of the machine.
Until next time...
P.S. For all of your Neptune questions go to Maytag Neptune Repair and let's save you a service call...
P.S.S. If you notice your Neptune getting louder in the spin cycle see Neptune Bearing for information on how you can save $700 by replacing your bearings yourself and getting 5 - 10 more years out of your machine.
Thursday, April 15, 2010
Maytag Neptune Bearing Seal Kit Question - 12002022
Maytag Neptune - Earlier Lip seal tips
Hi Neptuners!
Ok... Let's get something straight... Yes, the Maytag Neptune 12002022 seal kit installation instructions are not very clear. So I will give you some tips on installing the 'earlier' lip seal...
In the 12002022 seal kit there are two seals. The thinner one is the earlier lip design and it has the steel washer embedded into it. On the spinner support, near the three arms, remove the steel washer which is remains from the original seal. If you don't remove it, you will have 2 steel washers on the shaft and when you tighten the new included pulley bolt to 33 ft lbs, the tub will be hard to turn and you will have to pull the inner tub again. If you proceed to run the machine with the 2 steel washers on the spinner support shaft you will damage the new seal.
Since some steel washers will be tight on the shaft due to tolerances, it is a good process to tap the new seal in so it is flush and level to the bearing housing. Tip: I use the old front bearing so I don't deform the steel washer when tapping in. Then pull the steel washer out (split the seal) and place it on the spinner shaft (without flipping it) and work it all the way back to the three arms just like the original one was. Be careful not to disturb the pink grease when working the steel washer back. The split seals will meet up again when you install the inner tub. Make sure that after you torque the new included 9/16" pulley bolt that you can turn the tub by hand fairly easily and hear the liquid sloshing around in the balance ring.
The 'O' ring works only with the revised lip seal. The new replacement spinner supports will come with a special seal kit with the 'revised' seal and "O" ring.
Don't forget that you can rent the Neptune Bearing Tool Kit from Neptune Bearing which includes a 14 minute DVD that shows you the disassembly process, bearing swap and the seal kit installation to save you lots of time on the Neptune bearing job.
I hope this helps get your Neptune back up and spinning again...
Until next time...
P.S. Don't forget that if you have a Neptune front loader with a timer knob to replace your faulty door latch wax motor before it damages your machine control board. See Neptune Help for details...
Hi Neptuners!
Ok... Let's get something straight... Yes, the Maytag Neptune 12002022 seal kit installation instructions are not very clear. So I will give you some tips on installing the 'earlier' lip seal...
In the 12002022 seal kit there are two seals. The thinner one is the earlier lip design and it has the steel washer embedded into it. On the spinner support, near the three arms, remove the steel washer which is remains from the original seal. If you don't remove it, you will have 2 steel washers on the shaft and when you tighten the new included pulley bolt to 33 ft lbs, the tub will be hard to turn and you will have to pull the inner tub again. If you proceed to run the machine with the 2 steel washers on the spinner support shaft you will damage the new seal.
Since some steel washers will be tight on the shaft due to tolerances, it is a good process to tap the new seal in so it is flush and level to the bearing housing. Tip: I use the old front bearing so I don't deform the steel washer when tapping in. Then pull the steel washer out (split the seal) and place it on the spinner shaft (without flipping it) and work it all the way back to the three arms just like the original one was. Be careful not to disturb the pink grease when working the steel washer back. The split seals will meet up again when you install the inner tub. Make sure that after you torque the new included 9/16" pulley bolt that you can turn the tub by hand fairly easily and hear the liquid sloshing around in the balance ring.
The 'O' ring works only with the revised lip seal. The new replacement spinner supports will come with a special seal kit with the 'revised' seal and "O" ring.
Don't forget that you can rent the Neptune Bearing Tool Kit from Neptune Bearing which includes a 14 minute DVD that shows you the disassembly process, bearing swap and the seal kit installation to save you lots of time on the Neptune bearing job.
I hope this helps get your Neptune back up and spinning again...
Until next time...
P.S. Don't forget that if you have a Neptune front loader with a timer knob to replace your faulty door latch wax motor before it damages your machine control board. See Neptune Help for details...
Sunday, March 14, 2010
Neptune Bearing: Update on MAH8700 bearing and seal kit
Hi Neptuners,
It appears that we have hit a limit on where my Maytag Neptune bearing and seal kit can be used...
I just had a customer who had a MAH8700AWW and he rented the Tony Tool to change his screaming bearings. Well, it turns out that the MAH8700 is completely different from the MAH7500 and below. After looking at the machine's drawings it looks alot like the Kenmore Elite front loaders inside. Guess what? I have a site for Elite Bearings and seal as well.
I plan on putting together a bearing and seal kit for the MAH8700 next and will add it to the site. The drawback is that the Tony Tool rental will not be applicable to this machine.
If you have a Neptune MAH8700 and need bearings and seal please contact me and I will get you set up.
I guess the good news is that the newer Neptunes don't have the faulty 12002535 door latch wax motor anymore...
until next time...
It appears that we have hit a limit on where my Maytag Neptune bearing and seal kit can be used...
I just had a customer who had a MAH8700AWW and he rented the Tony Tool to change his screaming bearings. Well, it turns out that the MAH8700 is completely different from the MAH7500 and below. After looking at the machine's drawings it looks alot like the Kenmore Elite front loaders inside. Guess what? I have a site for Elite Bearings and seal as well.
I plan on putting together a bearing and seal kit for the MAH8700 next and will add it to the site. The drawback is that the Tony Tool rental will not be applicable to this machine.
If you have a Neptune MAH8700 and need bearings and seal please contact me and I will get you set up.
I guess the good news is that the newer Neptunes don't have the faulty 12002535 door latch wax motor anymore...
until next time...
Saturday, December 5, 2009
Maytag Neptune Bearing Question from the blogosphere
Here is a Question I received from a future customer and I noticed he also asked one of the online appliance repair forums and I wanted to share the forum's response to his question...
"Neptune MAH4000AWW "disintegrated" bearing"
10 year old washer was making a lot of noise and I told my wife to just close the laundry room door and ignore it. Wish I'd done some research before I've gotten to where I am. The unit finally failed about 2 weeks ago.
When I took off the front/top I found the belt laying in the bottom of the unit, it looked warn & stretched & warped so I thought "OK, I'll just buy a new belt and put it on". Ordered a new belt from RepairClinic.com and when it arrived I took the back access off and discovered pieces of the disintegrated rear bearing laying in the brown muck covering the inside bottom of the washer
So now I'm considering an attempt at bearing replacement using instructions from the web (maybe renting the patent pending neptune bearing tool I came across). I've already got the PDF of the repair manual and it has been helpful, except the part about the bearings not being replaceable.
My questions...
1) When the bearing failed the spin basket dropped and the drive pulley carved some groves in the back of the outer tub. I thought a fiber glass /epoxy repair kit would take care of that problem. There are 5 places that are grooved, one near the top completely penetrated the outer tub (about a 2 mm hole), one at the top on the opposite side is almost penetrated and the other three are minor scratches that I probably won't touch. There is also some wear front shroud assembly where the spin basket scraped on it when it dropped while spinning, but it does not look like significant damage. Is attempting a repair on this a good idea? Or should I bite the bullet and buy the entire outer tub with bearings for $475?
2) I purchased a new drain pump when I ordered the belt, because I read that the newer 80 watt pumps are quieter than the old 40 watt pumps. And it's 10 years old. Now that I've got it apart I'm also wondering about the recirculation pump. Or do I return the new (unopened) drain pump and just clean up the old ones?
3) From my research I'm definitely replacing the door locking wax motor. I have the "brown" kind and I guess I've been lucky so far! Thinking about putting a fuse in line with the wax motor to protect the control board based on some instructions I found on the web. Is fusing the wax motor a good idea or pointless with the newer wax motor?
4) As long as I have the unit this far apart are there any other parts I should consider replacing? I'm wondering about struts, springs, hoses, etc. What wears out after 10 years?
5) I'm also buying my wife a new dispenser assembly bottom for $18 because the old one is very rusty from our bad water.
6) Or is it just time for a new washer
The boot was replaced several years ago with the draining type under warranty after the class action lawsuit.
Overall I would have to say that this washer is nice to work on, things are fairly accessible. I'm not an appliance repair person, just a handy person who tries to figure things out. I don't mind putting in the time to do the work. I'm just debating how much money to invest in parts. I'm at $90 now and I just hope another $150 and 3-4 hours of work will get the washer to "near new" condition. Really don't want to buy a new outer tub if I can avoid it.
Thanks for your time and I welcome answers on any questions you think you can answer."
Response from Jake:
"Yes, you would need the outer tub assembly, at almost $500, its not worth fixing, you can buy a brand new Frigidaire front-loader for about $650.
These Maytag Neptune's had so many problems its not even funny. If I were in your shoes I wouldn't waste my time or money on your Neptune, unless you want an endless money pit."
My Response:
There we go again... Jake, another technician whining about how 'bad' the Neptunes are...
I get tired of these techs spewing negative things about the Neptune front load washers. Besides, I thought their lively hood depended on making appliance repairs so why would they complain about Maytag failures? It has really helped my business grow in the last 4 years. ;-)
For Neptune Bearing help and the Tony tool rental see Neptune Bearing.
Yes, the Neptunes had some design issues but they are solid machines once these issues are corrected. Maytag was the first residential front load so you can expect some design issues on a product of this complexity. The issues can be corrected easily, too. I think the issue most Neptune owners have is that Maytag did not stand by their product as well as they should have when the design issues started to surface.
What were those design issues? The door latch wax motor ($20), the door boot mold issue ($64), the motor / motor control board reliability ($174) and now the bearings ($79 or $155 with Tony tool rental). The Neptune timers are very reliable as I have not sold one in 4 years. The door boots do smell moldy but my 8 month old Kenmore Elite HE3T smells moldy after a few days of sitting?
As for the motor control board reliability, I recommend a good surge suppressor and you wait until it fails. You can replace it for $174 at Neptune Help. It takes about an hour to install.
Let’s talk about the new Whirlpools with the rotting spinners… I’ve yet to see a Neptune spinner support rot out. You know why? They are made from the more expensive stainless steel vs. the cheap alloy that Whirlpool uses. Here is an article on the rotting spinners.
Let’s talk about the new Kenmore Elites HE3 and HE3T’s that need bearings and seals after only 3 years… See Elite Bearing for replacement HE3 and HE3T bearings and seal kits. Guess who makes the Kenmore Elites? Whirlpool.
The appliance techs I’ve talked to recently say the new front load machines don’t address the bearing and seal issues enough. I guess water and bearings don’t mix? Maybe the washer Engineers should focus on the bearing / seal reliability issues instead of adding steam, faster spin cycles, etc.
Presently, I have non-technicians starting side businesses repairing Neptune bearings (with the Tony Tool) from placing ads in craigslist and local newspapers charging $200 instead of the $900 to $1,000 that is quoted for fixing the Neptune bearings. Another person is purchasing the returned Neptunes when people buy a new washer and dryer set from box stores for $12.50 each and rebuilding them for resale. He says he can’t keep the Neptune Stackers in stock because customers love these. I’m thinking about starting a new Neptune service army made up of local people who can repair Neptunes… Who knows maybe we can put the whining service tech’s out of a job?
Until next time...
"Everyone knows someone who owns a Maytag Neptune..."
Update:
It looks like Jake did not like being called a Neptune whiner.... I guess I could have said complainer instead? I apologize for that. I received the same email from this customer and actually suggested this customer try to patch the outer tub because I know folks who have successfully patched their outer tub... It is obvious he was willing to do the repair and with the Tony Tool rental he could replace his bearings and seal. By the way, I do have an engineering (not technician) background so I believe in finding solutions to problems.
Jake also brought up the Neptune recall as evidence that Neptunes are not worthy machines? I see where Frigidare just recalled new machines in July, 2009, due to fire hazard? And Jake recommended this guy buy a Frigidaire for $650... By the way, Jake must not be married because the wife will want a new matching dryer, too! So the $650 just doubled... And she will want the largest washer for the comforters so the basic Frigidaire will be too small... Look to spend $2K for a decent front load set.
Back to this guy's Neptune... It seems most of this damage could have been prevented if the washer was not forced to keep operating when he knew something was wrong as he said he told his wife to close the laundry door and ignore it.
When it is all said and done... I would rather repair a machine with a few known problems then shell out $2K for a decent new front loader set where I will get to discover all of the new problems...
"Neptune MAH4000AWW "disintegrated" bearing"
10 year old washer was making a lot of noise and I told my wife to just close the laundry room door and ignore it. Wish I'd done some research before I've gotten to where I am. The unit finally failed about 2 weeks ago.
When I took off the front/top I found the belt laying in the bottom of the unit, it looked warn & stretched & warped so I thought "OK, I'll just buy a new belt and put it on". Ordered a new belt from RepairClinic.com and when it arrived I took the back access off and discovered pieces of the disintegrated rear bearing laying in the brown muck covering the inside bottom of the washer
So now I'm considering an attempt at bearing replacement using instructions from the web (maybe renting the patent pending neptune bearing tool I came across). I've already got the PDF of the repair manual and it has been helpful, except the part about the bearings not being replaceable.
My questions...
1) When the bearing failed the spin basket dropped and the drive pulley carved some groves in the back of the outer tub. I thought a fiber glass /epoxy repair kit would take care of that problem. There are 5 places that are grooved, one near the top completely penetrated the outer tub (about a 2 mm hole), one at the top on the opposite side is almost penetrated and the other three are minor scratches that I probably won't touch. There is also some wear front shroud assembly where the spin basket scraped on it when it dropped while spinning, but it does not look like significant damage. Is attempting a repair on this a good idea? Or should I bite the bullet and buy the entire outer tub with bearings for $475?
2) I purchased a new drain pump when I ordered the belt, because I read that the newer 80 watt pumps are quieter than the old 40 watt pumps. And it's 10 years old. Now that I've got it apart I'm also wondering about the recirculation pump. Or do I return the new (unopened) drain pump and just clean up the old ones?
3) From my research I'm definitely replacing the door locking wax motor. I have the "brown" kind and I guess I've been lucky so far! Thinking about putting a fuse in line with the wax motor to protect the control board based on some instructions I found on the web. Is fusing the wax motor a good idea or pointless with the newer wax motor?
4) As long as I have the unit this far apart are there any other parts I should consider replacing? I'm wondering about struts, springs, hoses, etc. What wears out after 10 years?
5) I'm also buying my wife a new dispenser assembly bottom for $18 because the old one is very rusty from our bad water.
6) Or is it just time for a new washer
The boot was replaced several years ago with the draining type under warranty after the class action lawsuit.
Overall I would have to say that this washer is nice to work on, things are fairly accessible. I'm not an appliance repair person, just a handy person who tries to figure things out. I don't mind putting in the time to do the work. I'm just debating how much money to invest in parts. I'm at $90 now and I just hope another $150 and 3-4 hours of work will get the washer to "near new" condition. Really don't want to buy a new outer tub if I can avoid it.
Thanks for your time and I welcome answers on any questions you think you can answer."
Response from Jake:
"Yes, you would need the outer tub assembly, at almost $500, its not worth fixing, you can buy a brand new Frigidaire front-loader for about $650.
These Maytag Neptune's had so many problems its not even funny. If I were in your shoes I wouldn't waste my time or money on your Neptune, unless you want an endless money pit."
My Response:
There we go again... Jake, another technician whining about how 'bad' the Neptunes are...
I get tired of these techs spewing negative things about the Neptune front load washers. Besides, I thought their lively hood depended on making appliance repairs so why would they complain about Maytag failures? It has really helped my business grow in the last 4 years. ;-)
For Neptune Bearing help and the Tony tool rental see Neptune Bearing.
Yes, the Neptunes had some design issues but they are solid machines once these issues are corrected. Maytag was the first residential front load so you can expect some design issues on a product of this complexity. The issues can be corrected easily, too. I think the issue most Neptune owners have is that Maytag did not stand by their product as well as they should have when the design issues started to surface.
What were those design issues? The door latch wax motor ($20), the door boot mold issue ($64), the motor / motor control board reliability ($174) and now the bearings ($79 or $155 with Tony tool rental). The Neptune timers are very reliable as I have not sold one in 4 years. The door boots do smell moldy but my 8 month old Kenmore Elite HE3T smells moldy after a few days of sitting?
As for the motor control board reliability, I recommend a good surge suppressor and you wait until it fails. You can replace it for $174 at Neptune Help. It takes about an hour to install.
Let’s talk about the new Whirlpools with the rotting spinners… I’ve yet to see a Neptune spinner support rot out. You know why? They are made from the more expensive stainless steel vs. the cheap alloy that Whirlpool uses. Here is an article on the rotting spinners.
Let’s talk about the new Kenmore Elites HE3 and HE3T’s that need bearings and seals after only 3 years… See Elite Bearing for replacement HE3 and HE3T bearings and seal kits. Guess who makes the Kenmore Elites? Whirlpool.
The appliance techs I’ve talked to recently say the new front load machines don’t address the bearing and seal issues enough. I guess water and bearings don’t mix? Maybe the washer Engineers should focus on the bearing / seal reliability issues instead of adding steam, faster spin cycles, etc.
Presently, I have non-technicians starting side businesses repairing Neptune bearings (with the Tony Tool) from placing ads in craigslist and local newspapers charging $200 instead of the $900 to $1,000 that is quoted for fixing the Neptune bearings. Another person is purchasing the returned Neptunes when people buy a new washer and dryer set from box stores for $12.50 each and rebuilding them for resale. He says he can’t keep the Neptune Stackers in stock because customers love these. I’m thinking about starting a new Neptune service army made up of local people who can repair Neptunes… Who knows maybe we can put the whining service tech’s out of a job?
Until next time...
"Everyone knows someone who owns a Maytag Neptune..."
Update:
It looks like Jake did not like being called a Neptune whiner.... I guess I could have said complainer instead? I apologize for that. I received the same email from this customer and actually suggested this customer try to patch the outer tub because I know folks who have successfully patched their outer tub... It is obvious he was willing to do the repair and with the Tony Tool rental he could replace his bearings and seal. By the way, I do have an engineering (not technician) background so I believe in finding solutions to problems.
Jake also brought up the Neptune recall as evidence that Neptunes are not worthy machines? I see where Frigidare just recalled new machines in July, 2009, due to fire hazard? And Jake recommended this guy buy a Frigidaire for $650... By the way, Jake must not be married because the wife will want a new matching dryer, too! So the $650 just doubled... And she will want the largest washer for the comforters so the basic Frigidaire will be too small... Look to spend $2K for a decent front load set.
Back to this guy's Neptune... It seems most of this damage could have been prevented if the washer was not forced to keep operating when he knew something was wrong as he said he told his wife to close the laundry door and ignore it.
When it is all said and done... I would rather repair a machine with a few known problems then shell out $2K for a decent new front loader set where I will get to discover all of the new problems...
Wednesday, September 30, 2009
Maytag Neptune Bearing Tony Tool - Testimonials
Maytag Neptune Bearing Tony Tool - Testimonials
Ok, I have to just pass these along... Here are a couple of Neptune owners that recently rented the Tony Tool and saved over $700 by replacing their bearings!
#1
"Just wanted you to know the tonytool worked great. Neptune washer is up and running again. Received tonytool on monday sept 28 repaired washer on tuesday sept 29 mailed tonytool back wednesday morning sept 30 by priority mail. I was considering scraping the washer before seeing your site. The bearing replacement job is nothing a person with average mechanical skills can't do. Thanks for all your help"
Curtis F.
#2
"The Tony Tool system is superb. The installation process went forward without a problem. The tool worked flawlessly. The additional tools like the snap ring pliers and wire brush were nice touches. The DVD step by step instructions made reading instructions unnecessary. Although I’d worked on old style Maytags before, the Neptune was new to me. Even so, I completed the whole job including clean-up in less than 2 hours. All the parts needed were included; nothing was overlooked. I’d definitely do business with you guys again! Thanks."
Mark Baker
As you can see the Tony Tool is the solution for your 'Out of Control' Neptune bearings... The Tony Tool is available at www.neptunekits.com along with bulk bearing and 12002022 seal kits.
Don't forget to change your 12002535 door latch wax motor when you have it apart... All of the Neptune front loaders with timer knob run the risk of damaging R11 and Q6 on the machine control board. See www.neptunehelpsong.com for the cool video that explains the issue.
Until next time...
Ok, I have to just pass these along... Here are a couple of Neptune owners that recently rented the Tony Tool and saved over $700 by replacing their bearings!
#1
"Just wanted you to know the tonytool worked great. Neptune washer is up and running again. Received tonytool on monday sept 28 repaired washer on tuesday sept 29 mailed tonytool back wednesday morning sept 30 by priority mail. I was considering scraping the washer before seeing your site. The bearing replacement job is nothing a person with average mechanical skills can't do. Thanks for all your help"
Curtis F.
#2
"The Tony Tool system is superb. The installation process went forward without a problem. The tool worked flawlessly. The additional tools like the snap ring pliers and wire brush were nice touches. The DVD step by step instructions made reading instructions unnecessary. Although I’d worked on old style Maytags before, the Neptune was new to me. Even so, I completed the whole job including clean-up in less than 2 hours. All the parts needed were included; nothing was overlooked. I’d definitely do business with you guys again! Thanks."
Mark Baker
As you can see the Tony Tool is the solution for your 'Out of Control' Neptune bearings... The Tony Tool is available at www.neptunekits.com along with bulk bearing and 12002022 seal kits.
Don't forget to change your 12002535 door latch wax motor when you have it apart... All of the Neptune front loaders with timer knob run the risk of damaging R11 and Q6 on the machine control board. See www.neptunehelpsong.com for the cool video that explains the issue.
Until next time...
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