"This Maytag MAH3000AWW Neptune washer would not spin. During the spin cycle the door lock light would come on and the main motor would run, but the washer just would not take off and spin.
This is often a simple and easy repair, but not cheap. You can help save yourself some money by doing the repair yourself. The first thing you will want to do is disconnect the power to the washer. Simply unplug the power cord.
Next remove the three screws on top of the control counsel. With the three screws removed you will be able to tip the control panel forward and look at the electronic control board behind the timer.
Most often then not the resistor marked R-11 is burnt up. If this is the case you will need to replace the machine control board.
The reason the R-11 resistor burnt up is because the wax motor in the door lock is also bad, so you will need to replace it too.
This same “No Spin” problem also happens with the MAH4000 series Maytag Neptune washers."
Here is my response:
If you replace only the R11 and not the Q6 triac then R11 will smoke again and you can cause further damage to the control board. The Q6 triac must be replaced when R11 burns!
The http://www.appliancejunk.com/ forum does not know this because they are not experts on the Maytag Neptunes.
I also don't like how parts suppliers hide the real Maytag part numbers so you can't compare prices... This is typically deceptive marketing and usually indicates their prices are inflated.
You can get the R11 and Q6 repair kit along with the wax motor at http://www.neptunewaxmotor.com/.
If after you replace the R11 and Q6 and the machine will not fill with water then the control board will have to be replaced.
Here are some control board numbers:
MAH3000 serial number starting with (10 to 16) - 12001725
MAH3000 serial number starting with (17 and up) - 22002988
MAH4000 - 22002989
MAH5500AWW - 22002989
If you have a 2000 stacker series please contact me and I can look up your control board part number.
Don't forget that the older MAH3000's have two more wax motors in the dispenser area that will eventually fail, too. If your serial number starts with (26) then you should be OK since Maytag incorporated the bleach and softener functions into the water valve assembly.
Until next time...
