Front load washers are here to stay! Do you own an earlier Maytag Neptune front loader? If so, you need to be aware of some reliability issues.
First, the door latch wax motor is probably the most problematic component on the Neptune. The original devices short out over time and burn the R11 resistor and the Q6 triac on the machine control board. You can prevent your R11 & Q6 failure by proactively replacing your faulty door latch wax motor. The part number is 12002535 and you can purchase the new replacement at http://www.neptunehelp.com/.
If you have a MAH3000 Neptune, you could have 3 wax motors in there waiting to fail... The soap dispenser on the earlier MAH3000's have 2 wax motors that control the bleach and softener flow and should be replaced.
The original wax motors have the brownish color actuator pin and the new design has the black pin.
Next, we will talk about the next item you should be aware of being a Neptuner.
First, the door latch wax motor is probably the most problematic component on the Neptune. The original devices short out over time and burn the R11 resistor and the Q6 triac on the machine control board. You can prevent your R11 & Q6 failure by proactively replacing your faulty door latch wax motor. The part number is 12002535 and you can purchase the new replacement at http://www.neptunehelp.com/.
If you have a MAH3000 Neptune, you could have 3 wax motors in there waiting to fail... The soap dispenser on the earlier MAH3000's have 2 wax motors that control the bleach and softener flow and should be replaced.
The original wax motors have the brownish color actuator pin and the new design has the black pin.
Next, we will talk about the next item you should be aware of being a Neptuner.
