Maytag Neptune Bearing Replacement Tip

Maytag Neptune Bearing Replacement Tip

I received this email from a Tony Tool renter after replacing his Maytag Neptune bearings... Obviously, WD was watching the instructional DVD that comes with the Neptune bearing tool kit rental.

"Hey Jeff Your tool was mailed this morning. Let me know if you need a tracking #. What a great tool. I took longer to get the grease off the DVD player remote control, then fixing the Maytag............wd"

Tip: Place your remote control in a plastic bag to keep the grease off of it  :)

You can save time and effort by renting the Neptune bearing tool kit HERE.

If you own a Laundromat you can purchase your own Tony Tool at www.neptunekits.com as well as bulk bearing and seal kits. Heck, why not start your own side business replacing bearings for Neptune owners in your area? After you do... make sure you take some wax motors with you in your tool box and change those out as well as I am still selling plenty of my STAGE 1 Q6 R11 repair kits with wax motor to repair the MAH3000, MAH4000, MAH5500A and the 2000 stacker's which all have a timer knob. The digital Neptune's do not have the faulty wax motor issue.

Until next time...

5 fridays 5 saturdays and 5 sundays in one month

5 fridays 5 saturdays and 5 sundays in one month


Hi Neptuner,

This is an off topic post today...

I received an email saying that the month of July 2011 has '5 fridays 5 saturdays and 5 sundays' in it and that this only occurs every 823 years?

Let's break down the calendar shall we...

Let’s think about this, a year can only start on one of seven days, so there are seven possible basic calendar years. Add leap years, and there are fourteen basic calendars. Period. And one of those calendars only gets used every 823 years? How would that be possible? It’s not of course, all fourteen calendars get cycled through regularly, in fact 2010 used the exact same calendar as 1999.

So there you have it... Yes, there will be 5 fridays 5 saturdays and 5 sundays in July 2011...

If you have a Maytag Neptune front load washer you can keep it working through all 14 possible calendars with Neptune Help and Neptune Bearing.

Whether it is the pesky defective door latch wax motor or the bearings... we can help you save money and get that pile of laundry washed.


Until next time...

Maytag Neptune Saved From The No Spin Firing Squad!

Hi Neptuner!

I saved another Maytag Neptune front loader from the No-Spin firing squad...

Yes, this Neptune suffered the door latch wax motor failure and would not spin so it was saved by replacing the R11 resistor and Q6 triac on the machine control board to get it up and spinning again. To date I've sold over 5,300 120025235 wax motors! I'm sure that there are thousands more Neptune’s out there just waiting to fail.

Did you know that this failure can be prevented by proactively replacing your 12002535 door latch wax motor? See Neptune Help for more info. There is a cool video that explains the issue too. Check it out!

As your Neptune matures it will start to transform itself into a jet and get really loud in spin cycle. Don't give it 'take off' clearance because it was not designed for flight. Keep your Neptune grounded by replacing your bearings and 12002022 seal kit. See Neptune Bearing for more information.


Until Next time...

Maytag Neptune How to video - Wax Motor inspection

Maytag Neptune Washer Video - How to disassemble your Neptune for Wax Motor Inspection

I get the question "How do I know if I have the faulty wax motor in my Neptune's door latch?" all of the time so I decided to create a video that shows the Neptune disassembly.

See www.Neptunehelp.com to order your replacement 12002535 wax motor. Maytag redesigned the wax motor and when they did they specified that the tip be black so you could easily identify if you have the faulty design or the new design.

I have a cute video at www.NeptuneHelpSong.com that explains what happens if you don't proactively change your faulty door latch wax motor.

If your machine has a timer knob (non digital) then yours shipped with the faulty wax motor.

Until next time...

"Everyone knows someone who owns a Maytag Neptune..."

They have Maytag Neptunes over the pond?

Hi Neptuners,

I just shipped a STAGE 1 Q6 R11 repair kit + wax motor over the pond to New South Wales, Australia! I would like to welcome Andrew E. to the Neptuner club. We Neptuners all love our Neptunes... Especially, after the faulty door latch wax motor is replaced (hopefully you replaced it before it failed).

Did you know that Australia had Maytag Neptune front load washers? Actually, I was taken by surprise...

Recently, I shipped another STAGE 1 Q6 R11 repair kit + wax motor all the way to Israel.

Maybe I need to put flags on my http://www.neptunehelp.com/ site for countries that I ship the Maytag Neptune STAGE 1 repair kits too. So far, I have shipped STAGE 1 kits to United States, Canada, Israel and Australia.

Don’t forget to vote for the http://www.neptunehelpsong.com/ song. You only have 7 days left!

Jeff

The Maytag Neptune Help song is now online!

Hi Neptuners,

I finally finished the Neptune Help Song that explains the faulty door latch wax motor on the Maytag Neptune front loaders.

Every Neptune that has the original door latch wax motor, part 12002535, will fail eventually and burn Q6 and R11 on the machine control board. Now, my goal is to help Neptuners prevent the Q6 R11 failure by proactively replacing the faulty wax motor.

Also, I would like your feedback on what you think about the song. I have a poll on the top right where you can vote 1 -5, where 5 is awesome.

Your homework is to tell everyone about this song so we can help Neptuners all around the world replace the wax motor before it fails. Feel free to post links on your blogs and websites.

The new song is at www.neptunehelpsong.com.

Check it out...


Thank you,



Jeff

Customer feedback regarding the Maytag Neptune door latch wax motor failure - repair

Jeff, I recently purchased your Maytag Neptune Repair Kit. I just installed the new wax motor and the control board with the new R11 and Q6. The machine now spins out the water but the door will not unlock at the end of the cycle. In fact it seems like it just kind of slowly spins one way and then the other at random once the final spin cycle is complete. 

The only way I can get the door to open is to unplug the machine! After two loads I took a look at the control board and R11 and Q6 look to be in great shape. Any thoughts? (I have the MAH4000) Thanks, Andy Here is my response: 

Hi Andy, I would verify that R11 is in fact connected to the Q6 triac pins #1 and #2. Use an ohmmeter if you can. If the R11 is not completely connected to Q6 then the wax motor will stay on all of the time and keep tumbling at the end of cycle. Jeff

Until next time...

I sold my first Maytag Neptune R11 Q6 repair kit + wax motor to Israel

On November 10th, 2008 I received an order from my www.neptunewaxmotor.com website from Ilana from Cochav Yair, Israel for the STAGE 1 Kit. 

Wow! I thought... I did not know they had Maytag Neptunes in Israel? 

Does anyone know how many Neptunes are in Israel? 

Please tell everyone you know about the Maytag Neptune 12002535 door latch wax motor failure that will happen and cost $450 to have repaired. You can replace the door latch wax motor with the redesigned component. 

Besides saving money... you will be preventing washer downtime. Thank You! Don't forget about the tonytool rental program. I have had a pick up in the bearing and seal kit orders and the tony tool rental recently. 

Presently, I am running 2 weeks before I can get the tool kit out to you, I have asked Tony for two more tool kits but I have to wait for his next batch to be produced. He said it would be a week or so before he receives the tool kit order.

Until next time...

Maytag Neptune R11 and Q6 Repair Kit Testimonial

Here is a testimonial I received from a delighted customer today... 

"Jeff, Just wanted to send a hearty THANK YOU for your wonderful website and the information you provided there. We appreciate the timely manner in which you sent everything out (including the extra Q22....whoops..."look twice and cut once," right?). Our washer is now up and running smoothly. Thank you very much for all of your help, as well as for saving us some serious money! Sincerely, Amber S." 

Thanks for the feedback Amber! I love when my customers repair their Neptune's and save a bunch of money. How can I help you?

Until next time...

Does anyone know where to get the repair kit with resistors and wax motor that people are talking about?"

I hear this question alot! Yep... goto www.neptunewaxmotor.com to purchase the Maytag Neptune control board repair kit + wax motor. 

Don't forget when your Neptune starts to squeal in high speed spin it is time to replace your bearings and seal kit. Save $800 and do it yourself! 

See www.neptunebearing.com to order the bearing & seal kit. If you are not a mechanic you can use the revolutionary tony tool to replace the bearings. The tool kit rental is also offered with the new bearings and seal kit, too! Check it out!

Until next time...

A Maytag Neptune repair Question I received

Hi Neptuners, here is an actual question I received after Noe replaced the R11 resistor and Q6 triac. Most control boards will work after this process but occasionally one will be stubborn because it suffered mode damage than usual. If you find that your water will not fill then you will need to replace the machine control board. 

"Hi, I replaced the wax motor, R11, and Q6 for the no light no spin symptom. My Neptune MAH3000 still will not spin. Any troubleshooting hits where else to look? Thanks, Noe" 

Hi Noe, I was working on developing this information so folks can check their control boards out after the R11/Q6 repair with a simple ohmmeter. If you have an ohmmeter, check for continuity on the following points: 

If wax motor does not energize - i.e. door locked light does not come on in spin cycle. (note: Wax motor takes 45 seconds to work) 1. Connector P7.4 to pin 3 of Q6 - should be close to 0 ohms 2. Q6 pin 1 to Q22 pin 1 - should be close to 0 ohms 3. Q6 pin 1 to Q3 pin 1 - should be close to 0 ohms 4. Q6 pin 2 to C16 (lead closest to P7 connector) If you don't read close to 0 ohms on any of these checks turn board over and follow the copper tracks and find out why you don't have 0 ohms. 

You might have the use the repair wire to fix a break in a track. Tip: Some breaks can be right next to the component pads and can be very difficult to see. A meter is important to locate these breaks. 

Note: pin 1 on the Q's is looking at the flat side the very left pin. Pin 2 is center pin and pin three is the far right pin when looking at the flat side. If all of these checks show a short and the Neptune fills with water when started then the low cost Stage 2 kit should fix your control board. 

See http://www.neptunewaxmotor.com/ order form to order the STAGE 2 kit. Jeff

Until next time...

Learn how to repair your Maytag Neptune front loader too!

Here is an email I received today: 

"Hey, Jeffrey- Got the package Thursday, repaired and installed the board on Friday, works likes it never was broken. Thanks again for making this information, remedy, and yourself so accessible. People like you don't just make the world go 'round, they make its washers go 'round, too. Very best regards and a million thanks, Chris V. P.S. You might be hearing from me in the near future about the bearing kit..."

Chris just finished up repairing his Maytag Neptune front loader with my R11 & Q6 + 12002535 wax motor repair kit. His Neptune failed due to the defective door latch wax motor (Maytag part number 12002535). Every Neptune that shipped with a door latch wax motor will fail and blow the machine control board. 

See www.neptunewaxmotor.com to see if your Neptune will fail. You can also repair your Neptune bearings, too, thanks to my Neptune bearing and seal kit. Plus I offer the Neptune Bearing Tool Kit for rent to really save you time. See www.neptunebearing.com for details and you can watch the free video on how to change your bearings.

Until next time...

Mother’s Day gift ideas

Here is a list of Mother’s Day gifts you may want to consider… 

Of course the last one concerning the Maytag Neptune Front loader washer she will really appreciate if you prevent a certain Neptune failure that causes the laundry to stack up! 

The door latch wax motor on the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series Neptune’s will fail causing damage to the machine control board. The wax motor part number is 12002535 and you can replace this part in about 10 minutes and prevent the no-spin failure. I have photos to help you take the Neptune apart on my site http://www.neptunewaxmotor.com/. 

If you wait too long, the machine control board will have to be fixed with my R11 & Q6 repair kit, or the control board will have to be replaced along with the wax motor or it will damage the repaired (or new) board again. If you have the MAH3000 Neptune you should consider replacing the (2) additional wax motors in the dispenser area that control the bleach and softener because these will fail as well. 

Do your mom (or spouse) a huge favor and replace this wax motor asap and keep her laundry pile to a minimum! 

1. A Day at the Spa 

2. Jewelry 

3. Perfume 

4. Flowers 

5. Gift basket 

6. Candy 

7. Take out to dinner 

8. Car detailing 

9. Maid service 

10. Maytag Neptune preventative maintenance 

 Note: These are not in any particular order of popularity...

Until next time...

Unexpected Thank You's from my customers!

I stopped by my P.O. box yesterday and found two thank you cards in there sent by satisfied customers. One even had $25.00 in it!

They purchased my Maytag Neptune R11 & Q6 repair kit and 12002535 wax motor and were delighted because they repaired their washers with my repair kit and saved alot of money.

The alternative is replacing the machine control board and wax motor for about $180 depending on which Neptune they own.

I don't expect thank you cards when you purchase my Neptune kits and replacement parts but I sure do appreciate them!


Jeff

Until next time...