Maytag Neptune Washer Keeps Shutting Off

Maytag Neptune Washer Keeps Shutting Off

Above is a photo of a Maytag Neptune motor control board (MCB) that has failed.

The most common cause of Maytag Neptune Washer Keeps Shutting Off is a motor control board failure. The motor control board (MCB) on the Neptune is situated on the right side near the floor pan. On the stand alone models (non stacker) you can remove the door and front panel and take a look at the MCB. If you start up the machine and it shuts off within a few seconds that usually indicates the MCB has failed.

Since there is high voltage on board (170 VDC) components can actually rupture when they fail. Typically, the ten amp fuse will blow or it may zap a copper trace off of the board. If you inspect your MCB but don't see anything burnt on your MCB I would check the connectors on both the MCB and the machine control board which is located in the upper console section. It can help to unplug each connector and re install it to clean the connector pins/contacts. You should also have a special diagnostic sheet with a wiring diagram and other help information.

If you discover that your Neptunes' MCB has failed you can visit www.washerbearings.com/parts to order replacement parts other than tub bearings and seal. 

Older Neptune's will need the motor conversion kit which includes a new MCB, motor and wiring harness and this is because Maytag had redesigned the motor drive system due to reliability issues on the older machines.

I hope this helped you. Leave any questions or comments below.

Jeff Hartman

My Maytag Neptune washer is growling at me

My Maytag Neptune washer is growling at me...

If your Maytag Neptune front load washer is growling at you then maybe you are working it too hard…

Or it could be that the motor control board (MCB) is failing.

The Neptune MCB is located on the right side down by the floor on the solid door panel Neptune’s including the 2000 stackers. The MCB generates 3 phase power to drive the motor and if one of the phases fails then the motor will sound like it is growling and it will not produce the full torque required to spin the clothes out.

See http://www.12002039.com/ and/or http://www.22004473.com/ for the two common Neptune MCB assemblies.

The 12002039 kit includes a new motor, wiring harness and the MCB that work together. Maytag provided this new 12002039 design because they were having failures on the original motor drive system and decided to use a different technology. The original motor is not compatible with the new MCB. When the motor drive fails your machine will usually turn off a few seconds after you try to start the washer up and on the digital machines you will get an LR error code.

This picture shows a common failure on the MCB. Another failure is when the 10 amp fuse opens.







You will need your model number and the first 2 digits of your serial number to determine which kit you will need.

For more Maytag Neptune help see NeptuneWasher and NeptuneDryer.

Until next time...

Nickelback concert in Columbus, Ohio Review October 1, 2010

Hi Neptuners!

I wanted to share a review I did for the Nickelback concert I went to Friday, October 1st, here in Columbus, Ohio's Nationwide Arena.

I will say that Nickelback rocked and officially brought in Rocktober! If you plan to go to a Nickelback concert in your neck of the woods and don't want the show spoiled then I would not read the review... In your case, it was a great show!

Here is the review I supplied to Ticketmaster...

The Nickelback show started off with a bang! Literally and they had many more tricks up their sleeve... The lighting and pyro were awesome as was the sound quality. The bass drums were cranked up to the max for the whole show so you could feel them like standing in front of your own personal subwoofer! Nice!

They had flame throwers spewing out fire balls in circular patterns and even colored pink and blue flame throwers that would make Rambo jealous. Near the end of the show there were sparks showering down across the width of the stage in the back and you wasn't for sure if the amplifiers were going up in flames or if it was part of the show... I was looking for the nearest exit just in case!

Another trick is they moved to the end of the stage 'island' to be closer to the fans where a 2nd hidden drum kit appeared for a few songs and they handed out beer to some of the fans after they pulled out their card. It was like a party!

We cannot forget the tshirts being shot out of guns into the crowd either! Thanks for giving some back guys! Even if it was at 100 feet per second...

There was quite a bit of cursing, lots of 'f' and 's' words. I did not mind but there were younger kids in the crowd believe it or not. Come on guys... can't you expand your vocab a little?

The large video screens were high quality.

Overall, I would say this was one of the best shows I've ever seen and Nickelback set the bar even higher for other acts to follow with their excellent lighting and pyro! You guys left money on the table and I would buy tickets on your next pass through Columbus!

If you want to save some nickel backs on repairing your Maytag Neptune front load washer then see Neptune Help and Neptune Bearing to find out more!

Until next time...

Last episode of 'As the World Turns' airs today, September 17, 2010

Wow! After a 54-year-run on television, "As the World Turns" will air its final episode today.
After reading this headline I started thinking about a title for Maytag Neptune owners…

As the Neptune turns…

If you own a Maytag Neptune front load washer you can keep your machine turning by replacing your bearings when they start to get loud in the spin cycle. Spin over to www.neptunebearing.com for more bearing information.

In addition to the bearings, the motor control board that drives the inner tub can fail on you and bring your washing action to a quick halt! See www.12002039.com for information on replacing your motor and motor control board.

Maytag Neptune Motor Conversion Kit- 12002039

Maytag Neptune Motor Conversion Kit- 12002039 

Hi Neptuners! Does your Neptune front load washer shut down a few seconds after pushing the start button? Or maybe your washer sounds like it is growling when the inner basket is rotating? 

 If so, it is possible that your Motor Control Board (MCB) has failed. I have a Maytag Neptune Motor Conversion Kit site that has troubleshooting tips on it and if necessary, you can purchase the replacement Motor and MCB. I used to stock and ship these motor conversion kits but now you can easily order them. 

Maytag redesigned both the motor and MCB so they are not compatible with the original parts as they use a different technology on the motor drive system. 

Most clients comment on how the new motor drive is quieter than the original motor drive. This new motor drive fits all solid door panel Neptune's including the Stackers. 

Don't forget to replace your door latch wax motor (12002535) if you have a timer (non digital) Neptune front loader and you have not replaced it yet. See Neptune Help for the wax motor information. Until next time...