Maytag Neptune Washer Keeps Shutting Off

Maytag Neptune Washer Keeps Shutting Off

Above is a photo of a Maytag Neptune motor control board (MCB) that has failed.

The most common cause of Maytag Neptune Washer Keeps Shutting Off is a motor control board failure. The motor control board (MCB) on the Neptune is situated on the right side near the floor pan. On the stand alone models (non stacker) you can remove the door and front panel and take a look at the MCB. If you start up the machine and it shuts off within a few seconds that usually indicates the MCB has failed.

Since there is high voltage on board (170 VDC) components can actually rupture when they fail. Typically, the ten amp fuse will blow or it may zap a copper trace off of the board. If you inspect your MCB but don't see anything burnt on your MCB I would check the connectors on both the MCB and the machine control board which is located in the upper console section. It can help to unplug each connector and re install it to clean the connector pins/contacts. You should also have a special diagnostic sheet with a wiring diagram and other help information.

If you discover that your Neptunes' MCB has failed you can visit www.washerbearings.com/parts to order replacement parts other than tub bearings and seal. 

Older Neptune's will need the motor conversion kit which includes a new MCB, motor and wiring harness and this is because Maytag had redesigned the motor drive system due to reliability issues on the older machines.

I hope this helped you. Leave any questions or comments below.

Jeff Hartman

Brody Stevens and Little Esther hangin with the Neptune Man

Here is a recent photo of me with Little Esther, Tonia, Brody Stevens. I bought a Groupon for a local show in the Columbus, Ohio area and it included a photo op. I thought... What the heck… Let’s get my photo taken with a couple of well known comedians. I will tell you more about Tonia later. She is creating a helpful website that will come in very handy for a lot of people.

Speaking of websites… If you have a washing machine… I offer special bearing and seal kits for when they start to get loud which usually indicates a tub bearing failure. I even rent a cool tool for the Maytag Neptune front load washers to help you save time and effort when replacing Neptune tub bearings. You can visit my main site at www.washerbearings.com which branches out to the different models.

Since I specialize in the tub bearing and seal kits you order the bearing and seal kits only from my sites and you can order other appliance parts by visiting www.washerbearings.com/parts to order replacement parts. Just have your model and serial numbers handy to help them look you your replacement parts.

I'm now officially called the "Neptune Man" and here is my song Vicky made for me http://neptunewasher.blogspot.com/2012/11/hey-neptune-man-song.html


Until next time…



Jeff

My Maytag Neptune shuts down on the rinse cycles

I would check the water inlet screens for debris. Shut the water supply off, remove the hoses, use a flashlight and take a look up into the water inlets on rear of your machine, remove any buildup with tweezers or needle nose pliers. The screens are to keep any crap from getting into your water valves which could cause them not to close all the way and let water slowly trickle into your machine when it is off.


What causes this particular shutdown is that the Neptune will shutoff after a certain filling time to prevent an overfill condition. The water inlet screen restriction will cause machine to take longer to fill. Low water pressure can also cause this issue. See Neptune Washer for more Neptune information.

Until next time...

MAH6700 Bearing and Seal Kit - Maytag Neptune

MAH6700 Bearing and Seal Kit - Maytag Neptune


Hi Neptuner!

Ok... I may be ahead of the curve here but I just added the MAH6700 bearing and seal kit to my Neptune Bearing order form. It will just be a matter of time before this model needs bearings and the seal replaced so you can save a ton of money by doing it yourself.

So when your Neptune MAH6700 sounds like a jet plane taking off when it enters spin cycle you should replace the bearings and seal as soon as you can so you don't cause excessive damage to the spinner support shaft.

Until next time...

Symptoms for Anxiety are many

Symptoms for Anxiety

Recently, I had a relative experience a panic attack so I researched what symptoms you can expect and was quite surprised at how many there were...

Here is the link to the blog I put up on Symptoms for Anxiety

Now if you have a Maytag Neptune Front Loader with the timer knob (non digital) then you may experience some of these symptoms when your door latch wax motor melts your control board's R11 resistor and the Q6 triac. See Neptune Help for more information...

Until next time...

Maytag Neptune Saved From The No Spin Firing Squad!

Hi Neptuner!

I saved another Maytag Neptune front loader from the No-Spin firing squad...

Yes, this Neptune suffered the door latch wax motor failure and would not spin so it was saved by replacing the R11 resistor and Q6 triac on the machine control board to get it up and spinning again. To date I've sold over 5,300 120025235 wax motors! I'm sure that there are thousands more Neptune’s out there just waiting to fail.

Did you know that this failure can be prevented by proactively replacing your 12002535 door latch wax motor? See Neptune Help for more info. There is a cool video that explains the issue too. Check it out!

As your Neptune matures it will start to transform itself into a jet and get really loud in spin cycle. Don't give it 'take off' clearance because it was not designed for flight. Keep your Neptune grounded by replacing your bearings and 12002022 seal kit. See Neptune Bearing for more information.


Until Next time...

Nickelback concert in Columbus, Ohio Review October 1, 2010

Hi Neptuners!

I wanted to share a review I did for the Nickelback concert I went to Friday, October 1st, here in Columbus, Ohio's Nationwide Arena.

I will say that Nickelback rocked and officially brought in Rocktober! If you plan to go to a Nickelback concert in your neck of the woods and don't want the show spoiled then I would not read the review... In your case, it was a great show!

Here is the review I supplied to Ticketmaster...

The Nickelback show started off with a bang! Literally and they had many more tricks up their sleeve... The lighting and pyro were awesome as was the sound quality. The bass drums were cranked up to the max for the whole show so you could feel them like standing in front of your own personal subwoofer! Nice!

They had flame throwers spewing out fire balls in circular patterns and even colored pink and blue flame throwers that would make Rambo jealous. Near the end of the show there were sparks showering down across the width of the stage in the back and you wasn't for sure if the amplifiers were going up in flames or if it was part of the show... I was looking for the nearest exit just in case!

Another trick is they moved to the end of the stage 'island' to be closer to the fans where a 2nd hidden drum kit appeared for a few songs and they handed out beer to some of the fans after they pulled out their card. It was like a party!

We cannot forget the tshirts being shot out of guns into the crowd either! Thanks for giving some back guys! Even if it was at 100 feet per second...

There was quite a bit of cursing, lots of 'f' and 's' words. I did not mind but there were younger kids in the crowd believe it or not. Come on guys... can't you expand your vocab a little?

The large video screens were high quality.

Overall, I would say this was one of the best shows I've ever seen and Nickelback set the bar even higher for other acts to follow with their excellent lighting and pyro! You guys left money on the table and I would buy tickets on your next pass through Columbus!

If you want to save some nickel backs on repairing your Maytag Neptune front load washer then see Neptune Help and Neptune Bearing to find out more!

Until next time...

Water Ice Maker information

Recently, I've had some requests for information on replacement ice makers because I offer the Maytag Neptune front load washer help to homeowners. I do have access to most makes of major appliance replacement parts.

I just created a new website that offers the most popular replacement ice makers at Water Ice Maker. If your ice maker is not doing its job efficiently maybe it is time to replace it. Check it out NOW!

If you own a Maytag Neptune front load washer you need to know a few things about these machines that can save you money! If your machine has a timer knob (non digital) then you need to know about the door latch wax motor issue where the wax motor shorts out and damages the machine control board.

You can prevent the Q6 triac and R11 resistor burnout by proactively replacing your wax motor before it fails with the new redesigned wax motor. There is a video that shows how to inspect your door latch to see if you have the faulty wax motor and there is a video that shows how to swap it too! The website is Neptune help.

Next, I developed a low cost bearing and seal kit so you can replace your bearings when the machine starts to sound like a jet plane taking off when it ramps up for the spin cycle. See Neptune Bearing for more information. There is even a Neptune bearing tool kit rental available to help you change your bearings and it includes use of a DVD that shows the disassembly, bearing swap and the seal kit installation.

Both of these Neptune kits were created to save you a ton of money in service calls and even machine replacement by getting more years out of your Maytag Neptune front loader!

Until next time...

It looks like the Neptune Bearing Song votes are in...

Here is the song update:

It looks like the Neptune Bearing Song was Pretty Good according to your votes.

We only had one not impressed?

This particular song is on the www.neptunebearing.com site if you would like to hear it again...

There is another song in the works for the www.neptunekits.com site which is for Neptune service technicians. It is where they can purchase the Neptune Bearing Tool (Tony Tool) and bearings in bulk. If you talk to any technicians that suggest to you that you cannot change the bearings, send them there and educate them...


Don't forget when your Neptune Bearings start singin' and a screamin' you can replace your Neptune bearings and save lots of money!

I love the New Neptune Bearing song!

Hi Neptuners,

What do you think of the Neptune Bearing song? Don't forget to vote on the right!

I am ready to give a few hints as to who creates these songs for me. His name is Mark H. and he resides in Ohio. I will be honest with you... I can't sing or even play an instrument if my life depended on it! I will stick to helping you Neptuners save money on your Neptune repairs...

Anyway, Mark is putting together his own Jingle website and when it is completed I will give you the link so you can check him out. Here are the two jingles Mark created for me thus far:

http://www.neptunehelpsong.com/
http://www.neptunebearing.com/

I supplied most of the lyrics for the Neptune Help Song and I turned Mark loose on the bearing song and I thought he did a wonderful job on that tune. Mark's close friend Amy provides backup vocals which adds a nice touch, too. Amy really hits the notes in the neptune help song... It reminds me when my wife wants something fixed pronto around the house if you know what I mean.

I gave Mark the go ahead for a third Neptune song but you will have to wait for that announcement.

I was recently brainstorming with Mark about some services he could provide and we came up with:

Music/songs for photo albums, presentations, websites, tv/radio commercials, answering machine announcements, etc. There is a lot of potential here!

On a different note... Chelsie, my daughter was just given a DVD for her first grade class that has photos of all the students in her class throughout the whole school year. When they watched it at school she said the whole class was in tears! I was thinking... right! Well, we played it again at home and she and Andy (my 4 year old) started crying their eyes out! I wanted to make a video of them two crying watching her first grade class photo DVD... I thought it was a great idea and today anyone can create a decent DVD for well under a buck. If any of you would like DVD creation tips please email me and I will help you out.

Mark is looking forward to helping other folks with their jingle needs and obviously loves creating songs and music.


Until next time…

The Maytag Neptune Bearing Song is ready!

Hi Neptuners!

I added the new Neptune Bearing Song to the http://www.neptunebearing.com/ website.

Check it out and let me know if you like it by casting your vote on the poll to the right. I will keep the poll open until May 24th @ 11:59 p.m.

Until next time...

Jeff

Calling all Maytag Neptune Technicians

Hi Neptuners,

If you are a Neptune technician and you are tired of getting kicked out of folks' home after handing them a ridiculous $900 bearing repair quote then see http://www.neptunekits.com/special/ where you can order your own Neptune bearing tool kit and bearings in bulk. Offer them a $150 - $225 repair quote instead... Now you can also receive potential future Neptune repair business as well because they did not junk their Neptune.

I get emails from Neptune owners asking if I have any technicians in their area who have the special Neptune Bearing tool. Let's face it, not everyone wants to change their Neptune bearings themselves and would like someone who has the Neptune bearing tool to do it for them.

Well, what are you waiting for? http://www.neptunekits.com/special/

Until next time...

Fleetwood Mac in Columbus - It was a great concert!

Hi Neptuners,

I would not say that I am a die hard F.M. fan but I really enjoyed the show last night. Those folks can still shake the rafters and sound good while doing it! We were in section 102, row Y at the Nationwide Arena among a full house of fans. We must have been in front of a bank of speakers because the decibels were really cranking.

I have to say that Lindsey Buckingham's pickless style of guitar playing was really impressive... I wonder if he would help on my third Neptune song? Hold on... Let's publish the second Neptune song first! Lindsey broke out and really played some great solo guitar sometimes banging on the guitar and looked like he was very pleased after the song was finished from the expressions on his face.

Let's say mick fleetwood can really play the drums as I was looking forward to the Tusk song which has a unique drum pattern. I did not realize how well Mick could play as I am not a avid fan of F.M.

The rhythm section was not complete until we talk about the tightness between Mick and bassist John McVie. What is the matter John McVie? You need a website?

It was great to see Stevie Nicks live for the first time, too! I've seen her in videos but never live. Stevie was awesome! She has a unique flowing way about her while she is performing? Watching her eyes makes you wonder if she is really there but she sounded great. Someone in the front row area was trying to hand her a bouquet of flowers during the whole show. Finally, Lindsey picked them up and handed them to Stevie towards the end of the show.

Some of my favorites they played:

Gypsy
Rhiannon
Second Hand News
Tusk
Sara
Landslide
Gold Dust Woman
Oh Well
Stand Back
Go Your Own way

They finished the show with Silver Springs after the second Encore.


What a show it was! Tickets were $160 each with the Ticket Master fee, Oh Well.


Until next time...

The New Neptune Song is just about ready...

I can hear the excitement building about the new Maytag Neptune Song. The www.neptunehelpsong.com already has 675 hits the last time I checked.

I will give you a few hints:

1. It will be placed on my http://www.neptunebearing.com/ site.
2. I will post a poll on this blog so you can vote on it.
3. It will have a faster tempo and have a cajone which adds a nice sound.

In case you are wondering... Here is a cajon you can look at:

Until next time...

I took a vacation recently to New Smyrna Beach Florida

Hi Neptuners!


I just got back from vacation Tuesday morning where I enjoyed a week in Florida. We stayed at the http://www.thepelican.com/, a two bedroom condo on New Smryna Beach. It was in the 80's when we arrived on Sunday, April 5th :>). My wife's uncle owns a condo there and ours was next to his. We had a great time! All of the balconies face the beach and ocean for a great view.







We also visited the http://www.ponceinlet.org/ Ponce Inlet Lighthouse on Wednesday. It was a nice site to visit and we climbled the 203 steps to the top. It was very windy that day.









Of course, we took the 2 little ones and my in-laws to the Disney Magic Kingdom on Thursday and boy was it busy! We stayed until 10:00 pm and had to drive 1.5 hours back to the condo afterwards. The admission total was about $455 for all 6 of us... WoW!




Here I am with my little ones and in-laws...









In addition, I spent alot of beach and pool time in the sun Friday, Saturday and Sunday and yes I used lots of sunscreen... We also drove on the beach in our Town & Country van. I saw a couple of cars get stuck in the sand in front of our condo so I was concerned about the van getting stuck but we did'nt get stuck. The kids had a ball driving up and down the beach with the side doors open!






Bummer, I got a $101.00 citiation, too :>( .... I'm innocent I tell ya!

No, it was not for speeding. I will explain in a later post.


Don't worry, I had 2 people helping me back in Ohio ship the Maytag Neptune 12002535 wax motor repair kits, Neptune Bearing & Seal Kits and the Neptune Bearing Tool rentals while I was out.


I hear that there is another Neptune song in the works... To hear the first Neptune song go to http://www.neptunehelpsong.com/.


Until next time...

Maytag Neptune Help feedback

Hi Neptuners!

Here is feedback I received today after Chuck had changed his Neptune bearings and seal.

"Thank You Thank You Thank You I have completed the bearing replacement on my Neptune washer and all is well. It is again working like new. I have one question, my unit is a 5500BWW, do I need to replace the wax motor, or did Maytag make the change with that model #. Thanks again. Chuck S."

That's great news Chuck! Your MAH5500BWW does not have the faulty 12002535 door latch wax motor so you are OK. Jeff


If your Neptune is screaming at you while in high speed spin cycle goto http://neptunebearing.com/page4.html to purchase the replacement bearings and 12002022 seal kit.

More problems for Maytag... Not just Neptune front loaders!

Well, it seems that the Maytag Neptune front loaders are not the only problem at Maytag.

Since you have a Maytag Neptune it is possible you have a Maytag refrigerator so I wanted to pass this important information along to you.

Maytag just recently issued a recall for 1.6 million refrigerators that can have a relay overheat and cause a potential fire.

I've read complaints from folks going to the Maytag website because Maytag is collecting information from you before you can see if your model/serial number is in the recall. Here is a link to the U.S. Consumer Product Safety Commission's website with a list of models and serials affected by the recall http://www.cpsc.gov/cpscpub/prerel/prhtml09/09145.html.

It looks like Ole Lonely will be real busy now!


With Spring just around the corner we wanted to remind you to clean your refrigerator condenser coils.

Most refrigerator condenser coils are located at the bottom of the refrigerator. To clean them simply remove the front toe plate at the bottom of the refrigerator and vacuum out the dust and pet hair.

By keeping your refrigerator coils clean you will extend the life of your refrigerator and it will run more efficiently.

Please forward this message to your friends and family members to remind them to clean their refrigerator coils too.

If you own a Maytag Neptune front loader please check out www.neptunehelp.com for more information on the faulty door latch wax motor, part# 12002535.



Regards,


Jeff

Space Station and Maytag Neptunes are Threatened by Orbital Debris

Hi Neptuners!

You’ve probably heard about the near miss with the International Space Station (ISS) recently.

Did you know that your Maytag Neptune front load washer is also threatened by orbital debris?

The orbital debris I’m talking about is mostly coins… If you have change in your pockets when you wash your clothes your water pump can come to a quick halt or be unable to start up on the next pumping cycle. The problem with the first scenario is that the pump impeller could be damaged when it abruptly stops and will probably need replaced. The second scenario can be corrected by draining the water, removing the pump, disassembling and cleaning the pump then reinstalling the pump. Note: If you have a floor drain near your Neptune you can simply lay the drain hose down on the floor and the water should drain out thanks to gravity.

See http://www.neptunehelp.com/index_files/Page323.htm for Neptune disassembly photos.

In addition, even innocent lint buildup overtime can clog your water pump so it is a good idea to remove and clean out once and a while your water pump during your spring cleaning chores after your Neptune is 5-10 years old.

I finally booted the Kenmore 70 series top loader

Yes, I decided to boot my 20+ year old Kenmore 70 series top load washer and dryer for new front loaders. These were still operational, too. 

The dryer was taking longer to dry the clothes but other than that they worked. This pair made it through (4) moves, (2) marriages and (1) divorce. The only part I had to replace is the water temp selection switch about a year ago. Even the dryer belt was original!

I looked at the available front loaders, knowing I probably would not purchase a Maytag Neptune since all of the 12002535 wax motors (over 2,500) I have sold over the last 3 years via my www.neptunewaxmotor.com website. I did think about picking up a free curbside Maytag Neptune and refurbing it but my wife did not like that idea.

Once the machines were removed from the small room we cleaned up and painted the room before placing the new machines. I ended up stacking the new machines because the room was too small to place them side by side.

Come back for the next series of posts to find out which front loader I picked up and what I did with the worn Kenmore set...

Until next time...

Maytag Neptune R11 and Q6 Repair Kit Testimonial

Here is a testimonial I received from a delighted customer today... 

"Jeff, Just wanted to send a hearty THANK YOU for your wonderful website and the information you provided there. We appreciate the timely manner in which you sent everything out (including the extra Q22....whoops..."look twice and cut once," right?). Our washer is now up and running smoothly. Thank you very much for all of your help, as well as for saving us some serious money! Sincerely, Amber S." 

Thanks for the feedback Amber! I love when my customers repair their Neptune's and save a bunch of money. How can I help you?

Until next time...