Showing posts with label maytag neptune washer repair. Show all posts
Showing posts with label maytag neptune washer repair. Show all posts

Saturday, September 9, 2017

Maytag Neptune No Spin Issue Video - What to do

Hi Neptuner,

I just finished up a new video for explaining what to do when your Maytag Neptune Front load washer will not lock the door and spin the clothes and the R11 resistor on the machine control board is burnt...

Until next time...

Jeff Hartman
"The Neptune Man"

www.washerbearings.com



Sunday, June 12, 2011

Wax Motor Actuator 12002535 Order now for same business day shipping!

Wax Motor Actuator 12002535 Order now for same business day shipping!

If you own a Maytag Neptune front load washer with a timer knob (non digital) then you need to be aware of the faulty door latch wax motor issue...

Here is a video that shows how to inspect your door latch on the stand alone Neptunes... Note: The Stackers are not difficult to check either.




If you discover that you have the brownish color actuator tip then you can order a new wax motor at Neptune Help. Keep in mind both wax motor designs has the brownish color body, just the actuator tips are different. You want the black actuator tip.

If you don't replace your brown tipped wax motor it will eventually short out which will damage your machine control board. The Q6 triac and R11 will fail and the door will not lock which prevents the spin cycle from happening. You can prevent this failure by replacing your original wax motor.

Here is a Neptune model list where the 12002535 wax motors reside:

MAH3000
MAH4000
MAH5500A (not 5500B'S)
2000 Stackers


Until next time...

Monday, January 31, 2011

Maytag Neptune Front Loader Repair Tip

Maytag Neptune Front Loader Repair Tip:


Hi Neptuner!

I was looking through some photos of you repairing your Neptunes and I noticed that some of you were not wearing safety glasses!

Listen up, did you know that you can buy cool safety glasses for less than $10? They have come along way from the 'goggles'... Check out the "Safety Glasses" link below now and order you some cool safety glasses to have around the house so you don't have an excuse not to wear them.

Whether you are replacing your Neptune Bearings or the faulty door latch wax motor you need to wear cool safety glasses! I also highly recommend that you wear them when soldering on your control board as well...


Safety Glasses



Be safe... Remember you need your vision and you need to protect it!



Until next time...

Saturday, January 29, 2011

Maytag Neptune No Spin Issue Video - What to do

Hi Neptuner, I just finished up a new video for explaining what to do when your Maytag Neptune Front load washer will not lock the door and spin the clothes and the R11 resistor on the machine control board is burnt.




Until next time...

Sunday, May 30, 2010

My washer fills with water when off

My washer fills with water when off?



Usually this situation is caused by a failing water valve assembly. I just published a new site at Washer fills with water when off that has some solutions for you.



This can create some problems such as water flowing on the floor depending on how bad the leak is or when it is noticed. I always recommend that you turn off your water supply valves when leaving on vacation in case of a machine or water hose failure.



I would also unplug the power cord as well before you vacation, even if you have a surge suppressor on your washer. I have Maytag Neptune owners who went on vacation and arrived home to a dead Neptune because of a close lightning strike while they were out. You just never know...



So check out Washer fills with water when off to learn more.



Until next time...

Sunday, May 23, 2010

Maytag Neptune Motor Conversion Kit- 12002039

Maytag Neptune Motor Conversion Kit- 12002039 

Hi Neptuners! Does your Neptune front load washer shut down a few seconds after pushing the start button? Or maybe your washer sounds like it is growling when the inner basket is rotating? 

 If so, it is possible that your Motor Control Board (MCB) has failed. I have a Maytag Neptune Motor Conversion Kit site that has troubleshooting tips on it and if necessary, you can purchase the replacement Motor and MCB. I used to stock and ship these motor conversion kits but now you can easily order them. 

Maytag redesigned both the motor and MCB so they are not compatible with the original parts as they use a different technology on the motor drive system. 

Most clients comment on how the new motor drive is quieter than the original motor drive. This new motor drive fits all solid door panel Neptune's including the Stackers. 

Don't forget to replace your door latch wax motor (12002535) if you have a timer (non digital) Neptune front loader and you have not replaced it yet. See Neptune Help for the wax motor information. Until next time...

Thursday, May 20, 2010

Maytag Neptune Front Load Spinner Support - W10181639

Maytag Neptune Front Load Spinner Support - W10181639

Hi Neptuners!


Does your Neptune Sound like a rock tumbler? If so, it is possible one of the three bolts snapped on your spinner support where it bolts to the stainless steel inner tub. In these cases, you can try to get a new stainless steel bolt and nut and see if you can repair it... but if it does not work you can replace your spinner support.


I just put up a Maytag Neptune Spinner site where you can purchase it directly. The new W10181639 spinner support even comes with a 'revised lip' seal kit so if you need bearings, see Neptune Help to order replacement bearings for your solid door panel Neptune without the 12002022 seal kit and save some money.

Sunday, May 2, 2010

Recycled Maytag Neptune Timer- MAH3000AWW

MAH3000AWW - Serial number starts with 25


Hi Neptuners!

Well, I had a Neptuner that has a bad timer on his MAH3000 due to the wax motors in the soap dispenser shorting out. Below is a link to a recycled Neptune timer which will save you money verses buying a brand new timer which list for about $115.00. This timer should work on all of the MAH3000 Neptune front load washers.

There are 2 contacts that power the bleach and softener wax motors in the soap dispenser. When these original wax motors fail by shorting out it can damage these contacts due the excessive current flowing until the circuit breaker trips.

If you have a Maytag Neptune MAH3000 with a serial starting with 10 thru 25, you need to replace your wax motors before they short out and run the risk of damaging your timer. You can order new 12002535 wax motors from Neptune Help. Don't forget the door latch wax motor, too. Keep in mind that you have 3 wax motors in your MAH3000 with serial number 10 thru 25.

Here is the recycled timer link...


Recycled Maytag Neptune MAH3000 Timer



Until next time...

Tuesday, February 9, 2010

Snow Blowers and Broken Glass Cooktops...

Hi Neptuner!

I recently created two new helpful web sites for you to check out.

The first one is where you can get information on snow blowers. With all of the recent heavy snow in Ohio and the Eastern Seaboard I'll bet there is not a snow blower to be had. The main reason is that the Spring Season is just around the corner and the stores do not want to carry snow blowers all year in storage. If you need to order a snow blower today to help clear your driveway and sidewalks you can still get them online. Check it out.


The second web site is a glass cooktop informational site that has questions and answers on what to do if you break your glass cooktop, etc. You can also enter your range's model number and see if there is a new repalcement cooktop availabe and how much... I have photos from when I changed my GE Spectra Range's broken glass cooktop. See GE Spectra Cooktop to see the photos.

Until next time...

Tuesday, January 26, 2010

Iron Man 2 is on its way in April! AC/DC Rocks!

Wow, I just received an email from ACDC.com Stating that:

AC/DC: Iron Man 2 Out April 19"Shoot To Thrill" World Video Premiere Today

Super! So I had to check it out! Here is the link to the new AC/DC video with Ironman clips!

Great going Brian Johnson and company! You guys earned the soundtrack for the new Iron Man 2 movie. The album cover looks really sweet! I still love the 'Big Gun' video on YouTube from the 'Last Action Hero' movie! What a great tune! Maybe you should have put that one on the new sound track as well?

I wonder if any Maytag Neptune front load parts were used for the Iron Man suit? If so, I hope they changed the faulty door latch wax motor.... See Neptune Help Song for a video that explains the issue.


Until next time...

Saturday, January 23, 2010

Maytag Neptune Repair - Charlie bit me

Maytag Neptune Washer repair - Charlie Bit Me

Here is a cute video I thought you would love...




Don't get bit by your Maytag Neptune front loader!

If you have a timer knob on your Neptune please replace your door latch wax motor before it fails... See Maytag Neptune video for a video that explains the details.


Until next time...

Saturday, January 16, 2010

Tax Information for Maytag Neptune Owners

Tax Information


Well, it is that time of year again when you have to do your taxes. Have you considered completing your taxes yourself?

Today's tax software makes it easier than ever with tutorials and videos. I have been doing my taxes for years. Last year I owed quite a bit so I had a friend who works for a CPA firm double check my numbers with their ‘professional’ expensive tax software and he came back with there was a slight difference but it is not worth filing an amended return. It was great to know that!

I recently put up a site at http://incometaxpreparationinfo.com/ where you can get information on the latest tax software products.

Check it out!


Until next time…

Friday, January 15, 2010

Expecting Mothers and Maytag Neptune Front Load Washer

Here is an article I recently wrote to inform expecting mothers to be about the faulty door latch wax motor on the Maytag Neptune front load washers. You can probably imagine the laundry that will need washed with a baby in the house and it is critical to keep the washer working!

If you know anyone expecting please pass this letter along to them via an email or you can point them to this helpful blog...



Congratulations! You're having a baby soon... Before you know it your Maytag Neptune Front Load washer will be working overtime cleaning bibs, blankets, baby outfits, etc. so your washer uptime will be critical. There are some things you should know about your Neptune front load washer.

The most important thing to be aware is that the Maytag Neptunes with a timer knob (non digital) shipped with a faulty door latch wax motor. This small electrical device locks the door during the high speed spin cycle. What happens is that this faulty device eventually shorts out and damages the machine control board.

The good news is that Maytag redesigned this device to correct the failure but you need to replace it before it fails to prevent the machine control board damage. After your machine fails it will not lock the door which means your clothes will be sopping wet at the completion of the wash cycle. More good news... The door latch wax motor is inexpensive and really easy to change. It can be done in 5 -10 minutes. There are videos available that show how to inspect wax motor and replace it.

Luckily, Maytag made it easy to tell which wax motor you have by the color of the actuator pin that sticks out of the device. If the pin color matches the body color then you have the faulty design. You want the wax motor with the black color pin which is the redesigned component. If you bother the repairman after this failure they will probably quote you $450 to fix your machine. I recommend that you proactively replace your door latch wax motor before it damages your machine control board.

The next thing to be aware of is your bearings. When you first put your Neptune in service you were probably impressed with how quiet the machine is... That is the way it is supposed to be. When your bearings start to fail the machine will get loud in the spin cycle. It will sound like a jet taking off when ramping up to 850 rpm. You should be concerned and not ignore it. You can replace your bearings yourself. If you bother the repairman they will want $900+ to replace your large plastic outer tub. But you don't need to replace the expensive $450 tub... Just replace the bearings and seal. There is a special Neptune bearing tool kit available you can rent that includes an instructional DVD that shows you step-by-step how to disassemble your Neptune, replace bearings using tool, and install the new seal.

The sooner you replace your bearings once you notice the machine getting louder in spin cycle the better. I would even recommend that if your machine has made it to the 10 year mark that you replace the bearings proactively. The Neptune front loader is a workhorse but it does have some design issues you need to be aware of to keep it running efficiently for years to come.

Keep your Maytag Neptune front loading washer running efficiently and when a problem surfaces you can save more money by repairing your machine yourself. Watch a quick video explaining the faulty door latch wax motor issue right now and sign-up to be a Neptuner and discover any known issues your Neptune may have so they can be proactively prevented thus saving you both washer downtime and money - Go Here: http://www.neptunehelpsong.com

Until next time...

Saturday, January 9, 2010

How To Repair Electronic Components

Hi Neptuners!

Recently, I had a chance to go through some email responses I received from you after you repaired your Maytag Neptune washer.

I can't believe how many successful machine control board repairs you have completed since I have been offering the Q6 R11 repair kits. You of all people... because most of you have never soldered before! That is crazy! I know someone would have said "that can't be done.. you can't have homeowners soldering on their Maytag Neptune control board...". Boy, am I glad I did not listen to them! Looking in Quickbooks I have sold over 4,300 wax motors!

I then got to thinking that I don't know how many times I've taken a broken electronic device apart and repaired it. I like to see if I can fix it before pitching it... Some devices had a broken wire or lead. Some devices I did not find anything but they worked when I reassembled them?

I decided to write this because I ran across a couple of e-books you might be interested in. The first one teaches you how to test electronic components like a pro and the second ebook teaches you how to find the value of a burnt resistor.


Click here to read more!


If you have an interest in learning more about electronics or repairing devices then these books should help you. I was putting together some links for electronic circuit type kits, too. I will post those once I have them all compiled.


Electronics can be a rewarding hobby and who knows you could even invent a new device? I received my electronics training in high school and at Devry and have been playing with electronics since then. Actually, it helped me develop the Q6 R11 repair kit company that started with my http://www.neptunewaxmotor.com/ site.



Until next time...




Here is that link again...


Click here to read more!

Sunday, November 22, 2009

Maytag Neptune How to video - Wax Motor inspection

Maytag Neptune Washer Video - How to disassemble your Neptune for Wax Motor Inspection

I get the question "How do I know if I have the faulty wax motor in my Neptune's door latch?" all of the time so I decided to create a video that shows the Neptune disassembly.

See www.Neptunehelp.com to order your replacement 12002535 wax motor. Maytag redesigned the wax motor and when they did they specified that the tip be black so you could easily identify if you have the faulty design or the new design.

I have a cute video at www.NeptuneHelpSong.com that explains what happens if you don't proactively change your faulty door latch wax motor.

If your machine has a timer knob (non digital) then yours shipped with the faulty wax motor.

Until next time...

"Everyone knows someone who owns a Maytag Neptune..."

Wednesday, September 9, 2009

IRS Warning Emails and other computer hazzards...

Hi Neptuners,

You know better than to click on links in unexpected emails.... right?

If the IRS sends you an email don't click on the link... I recieved an email today and if you click on it you will be whisked away to a site that will undoubtedly feed your computer a virus or trojan.

And a reminder – it is best to avoid opening .zip files you receive in emails. A lot of times these will appear to come from UPS, DHL or FedEx with a note about a package that could not be delivered. The .zip file contains an executable attachment which will infect your PC. Companies will not send notices to customers in .zip files.

Finally, and most important (and thus, in bold and in red) – if you go to a website or click a link or open an attachment (or you’re just sitting there minding your own business) and a notice pops up on your screen that says something like “Warning! Your computer is infected” – it might be accompanied by an animation showing a scan and an increasing number of threats – DON’T CLICK ANYTHING. Clicking the graphic may download malware to your PC (even clicking the X that typically shuts down a window).

Things you can do are:

· Press and hold the ALT button and tap F4 to close all open windows until the computer shuts down. (You’ll hold the ALT button down the whole time.)

· If you know pressing your power button briefly shuts your PC off, you can do that instead. (Sometimes this puts a computer into hibernation mode – typically, in computers that came with XP or newer installed, its shuts them down.)

· If the network cable is easy to get to you could unplug it before the ALT-F4 step.

· If the ALT-F4 and power button items don’t work, press the power button in until the computer shuts down.

Good luck and keep your computer safe...


Keep your Maytag Neptune safe as well... See www.neptunehelp.com for Neptune information.


Until next time...

Saturday, July 25, 2009

Maytag Neptune Washer - Bearing Spacer Question

Maytag Neptune Washer - Bearing Spacer Question:
I've been asked a few times lately regarding the installation of the new bearing spacer so I wanted to post the answer here. If you will look at the picture you will notice one end of the spacer is flat and the other end has a slight bevel.

The beveled end goes towards the rear of washer because you don't want the spacer rubbing the seal on the rear bearing.

If you have a Maytag Neptune front load washer check out Maytag Neptune Bearing for replacement bearings and the seal kit. When you notice your Neptune getting loud in the high speed spin cycle is when it is time to change your bearings. You don't want to wait too long to change them because the bearings will eventually fall apart and that will make it more difficult to get them out of there.

One last thing... If your Neptune front loader has the timer dial, you need to see if you have the faulty door latch wax motor. See Maytag Neptune wax motor for a video that explains the issue.

Until next time...

Friday, July 3, 2009

Maytag Neptune Washer - Bearing Spacer

Maytag Neptune Washer - Bearing Spacer

















I just added the replacement Neptune bearing spacer to the http://www.neptunebearing.com/page4.html order form near the bottom.


Occasionally, the bearing spacer needs replaced when swapping your Neptune tub bearings out.

Over the years, I've seen cracked spacers and badly corroded bearing spacers.


Note: These replacement Maytag Neptune Spacers are much thicker than the original Neptune bearing spacers.



The two photos show the Neptune bearing spacer next to a quarter for size reference.

Saturday, June 20, 2009

Maytag Neptune Bearing - I Shipped A Tony Tool to Canada

Maytag Neptune Bearing Update - I just shipped my first Tony Tool rental kit to Canada via UPS Ground. The location I shipped it to was Glen Huron, Ontario Canada.

It is no surprise because there is a large number of Maytag Neptune owners in Canada that I have sold the Q6 & R11 repair kits to. I have received a number of tool rental requests but I declined to ship the tools to Canada for a number of reasons...

1. The UPS Ground shipping time will be greater than the Flat Rate Priority Mail I use for the domestic orders which ties up the tool for longer. It weighed 15 pounds which tells me David is getting the solid steel knock out plug...

2. Customs - Getting the tools through customs was concerning because these were rental and we should not have to pay duty on them when you declare the value of $425.00.

3. I also included a bearing spacer just in case David's spacer is damaged or corroded.

4. DVD - I don't know if the Tony Tool DVD will play in Canadian players because DVDs have a country code.

5. Shipping expense - The UPS Ground shipping expense was about $35.00 USD Verses $15.55 for Flat Rate Priority Mail shipping in the States. I will have to hold back more of the refund to cover the additional shipping expense to Canada or get a higher deposit up front.


To rap it up... Before we get excited about renting the Neptune Bearing Tony Tool to Neptune owners in Canada let's see what happens with David's Neptune and see if I get the tool back from Customs, etc.

In the meantime, if you are in the States you can order your Tony Tool rental at www.neptunebearing.com.



Until next time...