Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes?

Here is another bearing question I received regarding the Maytag Neptune bearing kit...

Q: "Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes? I have the MAH6500AWQ that sounds like a jet engine. I have also read that if you change the bearings you should also change the shaft...is that correct? If so do you have the shaft for the Neptune as well?"

A: Yes, the bearing and seal kit will work with all Maytag Neptune front loaders. Presently, the common residential models are the MAH3000, MAH4000, MAH5500, MAH6500 and the 2000 stackers. The reason is that these machines have been in service for at least 4 years.

The shaft is called the spinner support and you don't have to change it if it is not damaged. I have only sold a couple of the spinner supports in the last year. One failed when the tub came to a screeching halt due to the seal and bearing failure and the second spinner support just failed (one arm bolt rusted out causing tub to wobble and trip inertia/balance sensors) but the customer decided to go ahead and replace the bearings and seal since he had to take it apart to replace the spinner. The last time I shipped a spinner support it was $95 including UPS Ground shipping.


The Neptune bearing and Maytag 12002022 seal kit can be purchased from http://www.neptunebearing.com/ and you should look into taking advantage of the tonytool rental program to save you time on the bearing and seal change plus it includes use of the DVD which Tony and Shirley show you how to disassemble your Neptune, replace bearings and install the new seal kit in about 14 minutes.

For coin Laundromats, you can purchase multiple bearing & seal kits along with the tonytool at http://www.neptunekits.com/. We find that Laundromats can have a large number of Neptune front loaders and they can save considerable amount of money replacing their bearings instead of replacing the large expensive outer tub. We recommend replacing the bearings and seal as a preventative measure to prevent washer down time.

Lastly, for all of your Neptune needs, see http://www.neptunehelp.com/.

Another unhappy Maytag Neptune owner?

This was copied from a Neptune stacker's blog, http://ificandoit-socanyou.blogspot.com/2008/11/ugh.html. 

I wanted to leave Kitty a comment but she must have them disabled? I can't understand why someone would have a blog but not allow comments? At least have the moderate comments feature on? "ugh...

...just back from the laundromat...ugh...not swimming tonight...ugh...had a small meatball & cheese sub for supper while doing laundry...ugh...well, actually that was yummy but ugh on the choice Our washer died last week and we are rethinking the washer/dryer situation and placement. We currently have a Maytag (PIECE OF CRAP) Neptune super stack in the bathroom (the only plumbing we have aside from the kitchen sink). When we moved in, the washer hookup was in the bathroom (as is now) and the dryer hookup was out in the garage. It sucked! We lived with it that way for a year or so until the dryer died and then had our electrician put a 220 outlet and vent in the bathroom and purchased the stacker.We started having problems the day after it was out of warranty...not kidding! The latest problem will cost almost $500 dollars to fix...ain't gonna happen! Nance came up with a brilliant idea tonight. We're gonna look at putting the dryer on the opposite side of the furnace room around the corner from the kitchen in (what is now) her office space. She wants to move her office stuff to the other room anyway so it's perfect. Now we just have to take measurements, figure out what to buy, cut a hole in the wall for the vent, and have a new 220 outlet installed. I imagine we'll have one or two more trips to the laundromat in the meantime. " End of blog entry. 

Kitty, it sounds like your latest problem could be the door latch wax motor because that repair usually runs $450. The other failure that comes to mind could be the bearings are going out but that repair usually runs $900 if you bother old lonely repairman. Here is some more info for you... The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines... 

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6). 

However, if Neptune owners know to replace the 12002535 door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact. The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. 

See www.neptunewaxmotor.com for more Neptune information. In addition, I just now started offering a bearing and seal kit for the Neptunes because when the bearings fail Maytag wants you to replace the whole outer tub for a service quote of around $900 or so. 

Why replace the whole outer tub? Just replace the worn bearings and 12002022 seal… See www.neptunebearing.com for the Neptune bearing kit information. The older Neptune's run great once you take care of some small details...

Until next time...