What are they doing to that poor Maytag Neptune Front Loader?

What are they doing?

1. Winding up the spring to get the Neptune started?

2. Freeing the stuck tub?

3. Disecting the Neptune?

4. Adjusting the belt tension?

Actually, they are using the special Neptune Bearing Tool that can be borrowed at www.neptunebearing.com. The tool kit comes with the bearings, 12002022 seal kit and a DVD that shows you how to disassemble the Neptune front loader, replace bearings and install seal kit.

You don't have the use the tool kit... Folks have been changing their Neptune bearings using pipes, large hammer, threaded rod, large washers, patience, etc.

You can make replacing your Neptune bearings kid's play when using the Tony Tool.

Maytag Neptune Front Loader Washer Mold Question

Here is another blogosphere question that an unhappy Neptune owner had made recently... Q: I have a maytag neptune front loading washer and there is mold on the front seal. I tried to get it off with bleach etc to no avail. Does Maytag have a replacement part I can get (that works better than the old one). The appliance is only 3 years old.... needless to say between the digital display I had to replace on the dryer and this issue. And the new rattling in the 3 year old dryer.. I am done with Whirlpool/maytag/ and product they build. I have a problem with my whirlpool fridge also...Their products are garbage and I would tell ANYONE to STAY AWAY !!!! A: Yes, you can replace the door boot. The part number is 12002533 and a link to purchase these is on my www.NeptuneWasher.com page.  You may also need the hose which can be found with this link https://ebay.us/xrwXtD via Ebay.

In addition, if you have a MAH3000 you can add a drain hose to the new boot. That way the water in the boot pocket can drain after every wash cycle which should help reduce the mold colony potential. Note: Some earlier MAH4000's also were shipped without the drain hose kit. Below is a picture of the door boot with drain. Below is a picture of a door boot drain hose retrofit. You actually drill out the center of the nipple which allows the water to drain back into the outer tub. As for the quality of some manufactures you listed above... I occasionally do searches on the Internet for other front loaders and I see folks who have problems with other manufacturers, too. Let's face it... Our appliances work very hard and there are a lot of environmental factors that play into how long your machine will last that is really beyond the control of any product manufacturer. 

 I know... The grass is always greener on the other side... but the fact is you own a Maytag Neptune and the good news is that the issues are posted on my blog over time and they are what they are. The three main issues of the earlier Neptunes are the door latch wax motor, moldy door boot and the motor/ motor control board combo reliability. 

 I will now add a forth issue to the list and it is a wear issue and that is the bearings. Unfortunately, Maytag does not have part numbers assigned to the bearings so service technicians are going to leave you a $900 quote to fix your Neptune bearings. They will want to transplant the whole outer tub which runs about $450 by itself! Fight back and replace your bearings yourself with the help of http://www.neptunebearing.com/page4.html. If Shirley in the video can do it... so can you! You can even rent the Neptune Bearing Tool Kit which really reduces the time you are replacing the bearings and there is an awesome step by step video that shows you how to take the Neptune apart, replace bearings and install the seal kit. 

The bearing failure victim in the video is the standalone Neptune but the stacker bearing job is not that much different. Once these four issues are taken care of you will be the proud owner of a happier Neptune front loader! Lastly, don't forget to sign up for the Neptuner list so you will be kept up to date with more Neptune information and other valuable tips as they happen.

Will your Maytag Neptune bearing and seal kit fit my MAH55FLBWW Neptune?

Here is a question I received recently...

Q: "Hey there... I have a Maytag Neptune front loader washing machine, with the typical bearing failure. Im interested in buying your repair kit, however I need to know for certain it will fit my model. My model is MAH55FLBWW. Thanks for your time."

A: Hello, yes the bearing and seal kit will fit your Neptune. See www.neptunebearing.com for information on the Neptune bearing and 12002022 seal kit. I also offer the tonytool for rent so you can save time while replacing your bearings.

Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes?

Here is another bearing question I received regarding the Maytag Neptune bearing kit...

Q: "Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes? I have the MAH6500AWQ that sounds like a jet engine. I have also read that if you change the bearings you should also change the shaft...is that correct? If so do you have the shaft for the Neptune as well?"

A: Yes, the bearing and seal kit will work with all Maytag Neptune front loaders. Presently, the common residential models are the MAH3000, MAH4000, MAH5500, MAH6500 and the 2000 stackers. The reason is that these machines have been in service for at least 4 years.

The shaft is called the spinner support and you don't have to change it if it is not damaged. I have only sold a couple of the spinner supports in the last year. One failed when the tub came to a screeching halt due to the seal and bearing failure and the second spinner support just failed (one arm bolt rusted out causing tub to wobble and trip inertia/balance sensors) but the customer decided to go ahead and replace the bearings and seal since he had to take it apart to replace the spinner. The last time I shipped a spinner support it was $95 including UPS Ground shipping.


The Neptune bearing and Maytag 12002022 seal kit can be purchased from http://www.neptunebearing.com/ and you should look into taking advantage of the tonytool rental program to save you time on the bearing and seal change plus it includes use of the DVD which Tony and Shirley show you how to disassemble your Neptune, replace bearings and install the new seal kit in about 14 minutes.

For coin Laundromats, you can purchase multiple bearing & seal kits along with the tonytool at http://www.neptunekits.com/. We find that Laundromats can have a large number of Neptune front loaders and they can save considerable amount of money replacing their bearings instead of replacing the large expensive outer tub. We recommend replacing the bearings and seal as a preventative measure to prevent washer down time.

Lastly, for all of your Neptune needs, see http://www.neptunehelp.com/.

I have a 4 year old Neptune MAH55FLBWQ Washer and the bearing is shot. Will this kit fit this model?

This was a valid question I received today regarding the Maytag Neptune bearing kit... 

Yes, the Maytag Neptune bearing and seal kit will fit your Neptune. See www.neptunebearing.com for more info on the tonytool rental program that helps you change your bearings in about an hour and a half and includes access to a video that shows you how to take your Neptune apart, replace bearings and install the seal kit.

Until next time...

I sold my first Maytag Neptune R11 Q6 repair kit + wax motor to Israel

On November 10th, 2008 I received an order from my www.neptunewaxmotor.com website from Ilana from Cochav Yair, Israel for the STAGE 1 Kit. 

Wow! I thought... I did not know they had Maytag Neptunes in Israel? 

Does anyone know how many Neptunes are in Israel? 

Please tell everyone you know about the Maytag Neptune 12002535 door latch wax motor failure that will happen and cost $450 to have repaired. You can replace the door latch wax motor with the redesigned component. 

Besides saving money... you will be preventing washer downtime. Thank You! Don't forget about the tonytool rental program. I have had a pick up in the bearing and seal kit orders and the tony tool rental recently. 

Presently, I am running 2 weeks before I can get the tool kit out to you, I have asked Tony for two more tool kits but I have to wait for his next batch to be produced. He said it would be a week or so before he receives the tool kit order.

Until next time...