Thursday, November 13, 2008

Another unhappy Maytag Neptune owner?

This was copied from a Neptune stacker's blog, http://ificandoit-socanyou.blogspot.com/2008/11/ugh.html

I wanted to leave Kitty a comment but she must have them disabled? I can't understand why someone would have a blog but not allow comments? At least have the moderate comments feature on? "ugh...

...just back from the laundromat...ugh...not swimming tonight...ugh...had a small meatball & cheese sub for supper while doing laundry...ugh...well, actually that was yummy but ugh on the choice Our washer died last week and we are rethinking the washer/dryer situation and placement. We currently have a Maytag (PIECE OF CRAP) Neptune super stack in the bathroom (the only plumbing we have aside from the kitchen sink). When we moved in, the washer hookup was in the bathroom (as is now) and the dryer hookup was out in the garage. It sucked! We lived with it that way for a year or so until the dryer died and then had our electrician put a 220 outlet and vent in the bathroom and purchased the stacker.We started having problems the day after it was out of warranty...not kidding! The latest problem will cost almost $500 dollars to fix...ain't gonna happen! Nance came up with a brilliant idea tonight. We're gonna look at putting the dryer on the opposite side of the furnace room around the corner from the kitchen in (what is now) her office space. She wants to move her office stuff to the other room anyway so it's perfect. Now we just have to take measurements, figure out what to buy, cut a hole in the wall for the vent, and have a new 220 outlet installed. I imagine we'll have one or two more trips to the laundromat in the meantime. " End of blog entry. 

Kitty, it sounds like your latest problem could be the door latch wax motor because that repair usually runs $450. The other failure that comes to mind could be the bearings are going out but that repair usually runs $900 if you bother old lonely repairman. Here is some more info for you... The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines... 

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6). 

However, if Neptune owners know to replace the 12002535 door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact. The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. 

See www.neptunewaxmotor.com for more Neptune information. In addition, I just now started offering a bearing and seal kit for the Neptunes because when the bearings fail Maytag wants you to replace the whole outer tub for a service quote of around $900 or so. 

Why replace the whole outer tub? Just replace the worn bearings and 12002022 seal… See www.neptunebearing.com for the Neptune bearing kit information. The older Neptune's run great once you take care of some small details...

Until next time...

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