Customer feedback regarding the Maytag Neptune won't spin door latch wax motor failure and the repair

This customer feedback was sent on January 16th, 2009.


"Hello Jeff,

Greetings from Southern California, where the temperature was 85 degrees yesterday.

I received your Stage 1 Repair Kit at 2pm yesterday, and I had clean underwear before dinner.

Many thanks. Bill N."



That's great Bill. Wow, you have 85 degrees? Right now it is -11 degress in Columbus, Ohio @ 10:47 pm! This alberta clipper is really delivering the cold air... When is spring going to get here?

I sold my first Maytag Neptune R11 Q6 repair kit + wax motor to Israel

On November 10th, 2008 I received an order from my www.neptunewaxmotor.com website from Ilana from Cochav Yair, Israel for the STAGE 1 Kit. 

Wow! I thought... I did not know they had Maytag Neptunes in Israel? 

Does anyone know how many Neptunes are in Israel? 

Please tell everyone you know about the Maytag Neptune 12002535 door latch wax motor failure that will happen and cost $450 to have repaired. You can replace the door latch wax motor with the redesigned component. 

Besides saving money... you will be preventing washer downtime. Thank You! Don't forget about the tonytool rental program. I have had a pick up in the bearing and seal kit orders and the tony tool rental recently. 

Presently, I am running 2 weeks before I can get the tool kit out to you, I have asked Tony for two more tool kits but I have to wait for his next batch to be produced. He said it would be a week or so before he receives the tool kit order.

Until next time...

Does anyone know where to get the repair kit with resistors and wax motor that people are talking about?"

I hear this question alot! Yep... goto www.neptunewaxmotor.com to purchase the Maytag Neptune control board repair kit + wax motor. 

Don't forget when your Neptune starts to squeal in high speed spin it is time to replace your bearings and seal kit. Save $800 and do it yourself! 

See www.neptunebearing.com to order the bearing & seal kit. If you are not a mechanic you can use the revolutionary tony tool to replace the bearings. The tool kit rental is also offered with the new bearings and seal kit, too! Check it out!

Until next time...