Unexpected Thank You's from my customers!

I stopped by my P.O. box yesterday and found two thank you cards in there sent by satisfied customers. One even had $25.00 in it!

They purchased my Maytag Neptune R11 & Q6 repair kit and 12002535 wax motor and were delighted because they repaired their washers with my repair kit and saved alot of money.

The alternative is replacing the machine control board and wax motor for about $180 depending on which Neptune they own.

I don't expect thank you cards when you purchase my Neptune kits and replacement parts but I sure do appreciate them!


Jeff

Until next time...

Tax time for Neptune Owner's

That dreaded time has come upon us once again.... 

Tax time. April 15th is the day you need to have your returns postmarked by or electronically submitted via the E-file system. 

Did you know that owning a Maytag Neptune front loader can be just as taxing if you don't know about the 12002535 door lock wax motor? The taxing Neptune models are the 2000 Stacker, MAH3000, MAH4000 and the MAH5500A series Neptunes. Please replace your wax motor if you have one of the mentioned models asap before you lose your high speed spin function and have to repair your upper machine control board. See http://www.neptunewaxmotor.com/ for more ways to reduce your Neptune tax...

Until next time...

What is all of this Maytag Neptune Bearing Stuff?

My Maytag Neptune bearing & seal kit has become a hit as this is the first time these kits were offered to Neptune owners.

I wanted to offer a couple of tidbits from the folks who have installed these Neptune bearing kits already:

Some have had trouble getting the spinner support out. In these cases it was determined that the bearings were really shot and sounded like a jet taking off during high speed spin... So the key is to replace the bearings early before the real damage sets in.

Tip: If your Neptune is +8 years old you might want to consider replacing them and the seal kit before your machine sounds out to you as a preventative measure. The bearing replacement task will go much smoother with less or no bearing damage.

I had one customer where the spinner support stopped dead while in high speed spin cycle and broke two of the three arms of the spinner support. This type of failure could create a safety hazard to other components in your machine if you let the bearings go too long.

I hope these tidbits will help you determine if your Neptune bearings and seal should be replaced soon.

See http://www.neptunebearing.com to order the Maytag Neptune Bearing & seal kit

today.

Maytag Neptune Wax Motor Vs. Toy box Lid

Here is another video I made to demonstrate the power of the Neptune door latch wax motor, Maytag part number 12002535. 

The original wax motor with the brownish-orangish actuator shipped in all 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series front load Neptunes. If you have one of these defective wax motors please replace it asap! 

What it does is over time it will draw too much current and overheat the Q6 triac that switches voltage to it and this will cause a R11 resistor to burn out on the machine control board. The symptom is that the Neptune will no longer spin your clothes out and the door locked light will not come on. These are the classic symptoms of the Q6 & R11 failure. 

Again, the door latch wax motor is the root cause and must be replaced with the new design wax motor, which has the black actuator tip. See http://www.neptunewaxmotor.com/ for more information. Now

enjoy the Neptune wax motor Vs. Toy Box Lid video!

 

Maytag Neptune Wax Motor Vs. Peep

Here is a video I made to demonstrate the linear action of the Neptune door latch wax motor, Maytag part number 12002535. 

The original wax motor with the brownish-orangish actuator shipped in all 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series front load Neptunes. If you have one of these defective wax motors please replace it asap! 

What it does is over time it will draw too much current and overheat the Q6 triac that switches voltage to it and this will cause a R11 resistor to burn out on the machine control board. The symptom is that the Neptune will no longer spin your clothes out and the door locked light will not come on. These are the classic symptoms of the Q6 & R11 failure. 

Again, the door latch wax motor is the root cause and must be replaced with the new design wax motor, which has the black actuator tip. See http://www.neptunewaxmotor.com/ for more information.

See previous post for video...

Until next time...

When was your Maytag Neptune Front Load Washer Born?

I get a lot of folks asking me how to interpet the date code of their Maytag Neptune so I thought I would post some valuable information today... 

Here is how to determine when your Neptune was born: 

Year--Letter--Month 1980 --E --March 1981 --G --April 1982 --J --May 1983 --L --June 1984 --N --July 1985 --P --August 1986 --R --Sept. 1987 --T --Oct. 1988 --V --Nov. 1989 --X --Dec. 1990 --B --January 1991 --D --February 1992 --F --March 1993 --H --April 1994 --K --May 1995 --M --June 1996 --Q --July 1997 --S --August 1998 --U --Sept. 1999 --W --Oct. 2000 --Y --Nov. 2001 --Z --Dec. 2002 --A --January 2003 --C --February 2004 --E --March 2005 --G --April 2006 --J --May 2007 --L --June 

Example serial number: 15154872UY 15114672UY - UY is the date code. The first letter is the year - U = 1998. The second letter is the month - Y = November. This appliance was made November of 1998. First letter is the year, second letter is the month. 

 Check out www.neptunewaxmotor.com for tips on helping your Maytag Neptune Live a productive and long life...

Until next time...

7 Reasons to not lower your Maytag Neptune front loader over the side

Here are 7 reasons why you should not lower your Neptune over the side… 

1. New front loader machines are expensive. 

2. Unless you pay cash, the finance charges can add up quick. 

3. Somebody will insist on the matching dryer too. 

4. The dryers are proven to be reliable. 

5. The Neptune does reduce your energy and water usage. 

6. New machines could have issues too. (Maybe worse issues) 

7. There is help for you and your Neptune front loader You can get the information you need from www.neptunewaxmotor.com to keep your Maytag Neptune running great and save some money too! 

 Can you think of any reasons I may have failed to list?

Until next time...