Learn how to repair your Maytag Neptune front loader too!

Here is an email I received today: 

"Hey, Jeffrey- Got the package Thursday, repaired and installed the board on Friday, works likes it never was broken. Thanks again for making this information, remedy, and yourself so accessible. People like you don't just make the world go 'round, they make its washers go 'round, too. Very best regards and a million thanks, Chris V. P.S. You might be hearing from me in the near future about the bearing kit..."

Chris just finished up repairing his Maytag Neptune front loader with my R11 & Q6 + 12002535 wax motor repair kit. His Neptune failed due to the defective door latch wax motor (Maytag part number 12002535). Every Neptune that shipped with a door latch wax motor will fail and blow the machine control board. 

See www.neptunewaxmotor.com to see if your Neptune will fail. You can also repair your Neptune bearings, too, thanks to my Neptune bearing and seal kit. Plus I offer the Neptune Bearing Tool Kit for rent to really save you time. See www.neptunebearing.com for details and you can watch the free video on how to change your bearings.

Until next time...

I'm ready to explode!

I wanted to post to my Neptune blog and finish up some last minute tasks and then I will turn off my computer. I promise… 

I usually don’t find myself taking a break because I have so much to do. It seems there are not enough hours in the day to get everything done. When you wear the sales, purchasing, shipping, tech support hats for a small company (plus I also have a 40 hour full time manufacturing Engineering position during the day, spouse, 3 children, 3 ,6 and 19 years old) the time seems to fly by and everything does not get completed. 

Don’t get me wrong… I enjoy running my Maytag Neptune parts company. People often ask me how did you get involved with the Neptune washer? Here's my confession... Actually, I kinda accidentally fell into it when a co-worker had a problem. 

Her innocent Neptune failed to spin the clothes and she had a repairman come over to look at her Neptune. He quoted her $450 to replace the machine control board and door latch wax motor. She got frantic and told him to get lost and that she would take the control board to a guy at work to look at. 

That guy was me… I looked at the board… R11 was fried. After investigating and doing some research I found that there were a lot of R11 & Q6 burns happening. So after I repaired her control board I put together the R11 and Q6 repair kit. This was almost 3 years ago. Side note: I designed a home nite lighting system I am working on to get to market and it seems the Neptune repair kit business has kept me so busy that I don’t have time to work on the lighting system. I absolutely love this concept and would love to see it in every home because it offers safety, security and convenience. Maybe I will plug the system in a later post… so stay tuned. 

You could imagine that while helping Maytag Neptune owner’s with the door latch problem I started to get more questions like can you get other Neptune parts, what would cause such and such to happen, etc. It snowballed from there. 

Now, I offer replacement machine control boards, motor conversion kits, door boots, every Neptune part at very good prices since I have low overhead. For example, I sold over 1,000 wax motors (part #12002535) in 2007 alone! 

Recently, I partnered up with Tony Yeager, who created the “Tony Tool” which is designed to remove and install the Neptune bearings. This tool kit runs $425 and is designed for service techs. I had the idea of tool rental so I asked Tony if I could purchase a tool kit to rent out to Neptune owners. He reluctantly did so and now I have a fleet of Tony Tools helping Neptune owner’s save time and money replacing their bearings. Tony has put together a fabulous 13-minute video that shows exactly how to take machine apart, replace bearings… 

I was selling the Neptune bearing & seal kits just fine before offering the Tony Tool. Mechanically inclined folks were using pipes and hammers to get the bearings out. Now, with the tool kit almost anyone can change his or her Neptune bearings. Check out www.neptunebearing.com. 

I plan to keep adding new services to the Neptune business because I believe in continuous improvement and diversification. I also look for ways to improve efficiency as I am a one-person company and need to reduce the time spent on tasks. 

I hope you enjoyed this post as I revealed where I came from and maybe I will reveal how the Target Security company name came about in a future post. Have a safe and great 4th.!

Until next time...

Does the Space Station have a Maytag Neptune Front loader...

Here is a link to a video of some of the important activities on the Space Station. http://youtube.com/watch?v=tZlxmB0HEIo 

I wonder if they use a Neptune to wash their clothes? If so, I wonder if they have replaced the door latch wax motor, part number 12002535, so they won't experience what other neptune owners are experiencing with the R11 and Q6 failure? 

Now, it seems as these machines age the bearings start to fail and need to be replaced. The tale tell signs that your machine is not orbiting properly is:

1. Small water puddle on the floor under Neptune
2. Spin cycle noise that is out of this world
3. Rust marks or lines on your clothes

If your machine's bearings are failing goto www.neptunebearing.com for relief...

I just added another Tony Tool for Neptune Bearing replacement

I just wanted to inform you Maytag Neptune owners that I just added another Tony Tool to the rental pool... So if your Neptune's bearings are drowning in friction... See www.neptunebearing.com for more information. 

Happy Father’s Day!

This one goes out to all of the fathers out there... including myself! 

I read where Father’s Day was created way back in 1909 which is before any commercial greeting card companies existed… I assumed the greeting card or flower industry created Father’s Day so they could increase their sales at this time of year. 

Sonora Smart Dodd is the brainchild behind Father’s Day when she was grown and married. Her mother had died while giving birth to her and her dad raised her and her four siblings on his own. You have to remember that back then most widowed fathers would have given their offspring to other relatives to raise. 

Spokane Washington held the first Father’s Day observance the following year. By 1924, the custom had spread throughout the country, and Calvin Coolidge made the first presidential proclamation in support of Father’s Day. President Richard Nixon made Father’s Day permanent in 1972, nearly 60 years later, when he requested that Congress pass a joint resolution making the third Sunday in June a National Day of observance in honor of fathers everywhere. 

Here are some tips for a great Father’s Day. 

1. Breakfast in bed 

2. No ties please… 

3. A handwritten gift certificate for a future event to share some time together 

4. Create a scrapbook commemorating “Life With Father” over the past year 

5. Put off the Maytag Neptune repair until next week 

6. Your special ideas…

See http://www.neptunewaxmotor.com/ for details on repairing your Neptune front loader washer. I just updated the http://www.neptunebearing.com/ website with a free Neptune bearing replacement video you can watch. 

In addition, I offer the special Neptune bearing puller / installer called the Tony Tool for rent to dramatically reduce the time it takes to replace your bearings. The bearing job takes about 1 to 1.5 hours using the Tony Tool. 

Check it out tomorrow since it is Father’s Day…

Until next time...

Maytag Neptune service technicians are feeling left out

It seems that Maytag Neptune service technicians are feeling left out because they are offering Neptune front loader owners an outrageous quote to repair the Neptune bearings. It’s really not their fault… they are slowly finding out that Maytag misled them about replacing the expensive outer tub which has the new bearings pressed in for around $450 and that there is a better solution! 

Who in their right mind would repair a Neptune when they get a quote to fix the bearings for $850 to $1100? They can go buy a new front loader for not much more than that… 

For those service technicians who would rather make some money doing a bearing replacement via a reasonable time and materials quote I just put up an offer for you on my www.neptunebearing.com website. 

Your customers will have a smile on their face when you show them the latest bearing replacement technique you employ as opposed to the outrageous outer tub replacement technique!

2021 Update: The Tony Tool is no longer available.

Whirlpool Named to 'World's Most Ethical Companies' and 'Most Respected U.S. Companies' Lists

What do you think about Whirlpool being named the 'World's Most Ethical Companies' and 'Most Respected U.S. Companies' Lists? 

Here is a link to the article... http://www.appliancedesign.com/CDA/Articles/Latest_News/BNP_GUID_9-5-2006_A_10000000000000358516 

I just hope some of this rubs off onto Maytag Neptune owners...

Until next time...