Space Station and Maytag Neptunes are Threatened by Orbital Debris

Hi Neptuners!

You’ve probably heard about the near miss with the International Space Station (ISS) recently.

Did you know that your Maytag Neptune front load washer is also threatened by orbital debris?

The orbital debris I’m talking about is mostly coins… If you have change in your pockets when you wash your clothes your water pump can come to a quick halt or be unable to start up on the next pumping cycle. The problem with the first scenario is that the pump impeller could be damaged when it abruptly stops and will probably need replaced. The second scenario can be corrected by draining the water, removing the pump, disassembling and cleaning the pump then reinstalling the pump. Note: If you have a floor drain near your Neptune you can simply lay the drain hose down on the floor and the water should drain out thanks to gravity.

See http://www.neptunehelp.com/index_files/Page323.htm for Neptune disassembly photos.

In addition, even innocent lint buildup overtime can clog your water pump so it is a good idea to remove and clean out once and a while your water pump during your spring cleaning chores after your Neptune is 5-10 years old.

Proper Disposal of Prescription Drugs

Hi Neptuners!

I had a question come up and I thought I would share it with you...

Q: What do you do with unused, uneeded or expired prescription drugs?


A: Here are the Federal Guidelines:

• Take unused, unneeded, or expired prescription drugs out of their original containers and throw them in the trash.

• Mixing prescription drugs with an undesirable substance, such as used coffee grounds or kitty litter, and putting them in impermeable, non-descript containers, such as empty cans or sealable bags, will further ensure the drugs are not diverted.

• Flush prescription drugs down the toilet only if the label or accompanying patient information specifically instructs doing so.

• Take advantage of community pharmaceutical take-back programs that allow the public to bring unused drugs to a central location for proper disposal. Some communities have pharmaceutical take-back programs or community solid-waste programs that allow the public to bring unused drugs to a central location for proper disposal. Where these exist, they are a good way to dispose of unused pharmaceuticals.

The FDA advises that the following drugs be flushed down the toilet instead of thrown in the trash:

Actiq (fentanyl citrate)
Daytrana Transdermal Patch (methylphenidate)
Duragesic Transdermal System (fentanyl)
OxyContin Tablets (oxycodone)
Avinza Capsules (morphine sulfate)
Baraclude Tablets (entecavir)
Reyataz Capsules (atazanavir sulfate)
Tequin Tablets (gatifloxacin)
Zerit for Oral Solution (stavudine)
Meperidine HCl Tablets
Percocet (Oxycodone and Acetaminophen)
Xyrem (Sodium Oxybate)
Fentora (fentanyl buccal tablet)

Note: Patients should always refer to printed material accompanying their medication for specific instructions.

Source: http://www.whitehousedrugpolicy.gov

If you own a Maytag Neptune front load washer please visit www.neptunehelp.com before disposing your Neptune for information about the faulty door latch wax motor and other potential Neptune issues.

I have a Maytag front load Neptune MAH5500BWW problem

Q: Hi. I have the MAH5500B washing machine. My wife called in a panic and said the LCD panel displayed the LR code. I read 120V ac at the receptacle. I read 120V ac at terminals 1 and 3 on connector P6 at the machine control panel. I ran the Quick Service Cycle and everything seems to function except the tub does not spin. Checking across the 10 amp fuse on the motor control board yields 1 ohm resistance. I am thinking motor but I am not sure...any ideas? 

 A: Sure. You will have to replace the Motor control board and the motor with the new Maytag 12002039 motor conversion kit which may be available on ebay https://ebay.us/Aac7zW. If you already have the newer motor control board with plastic cover, you can try just replacing your motor control board. You can look at the photos on ebay and see if they look like your motor control board.

 

It takes about an hour to install. The original motor control boards have a high failure rate on the Neptunes so Maytag decided to redesign both the motor and motor control board. 

 Have you noticed your Neptune getting loud in spin cycle? If so, then your bearings are failing and will need to be replaced. The extra friction caused by the failing bearings can cause the motor control board to shutdown and/or fail. You can get new bearings and seal kit from www.neptunebearing.com. They also rent the special Neptune bearing tool to save you lots of time and effort and the rental incudes access to a video that shows you how to teardown machine, replace bearings using tool and install the seal kit. If you ask a service technician to come over you will receive a dose of sticker shock! They will quote you over $900 to quiet your machine again...

Until next time...

Hi Neptuners! Deep clean your Maytag Neptune with Affresh

Now you can deep clean your Maytag Neptune with Affresh!

Is your machine smelling less than fresh?

Try some Affresh today!

Recommended for all front loaders


Don't forget to check out the Neptune Help Song at www.neptunehelpsong.com for the cute Neptune song that explains the faulty door latch wax motor issue!

The Neptune Help Song voting is offically closed...

It looks like the new Neptune Help Song at http://www.neptunehelpsong.com/ is a winner!

Here are the results:

(22) folks say the song was awesome
(16) folks say the song was pretty good
(1) folks say the song was average
(0) folks say they were slightly impressed
(4) folks say they were not impressed

Honestly, I was disappointed with the total number of votes (43) as I expected more votes in the 3 week voting period considering that I have sold almost 4,000 12002535 wax motors in the last three years and there are 1,000's more Neptunes that will fail due to the faulty door latch wax motor.

We need to reach these Maytag Neptune owners before their wax motor fails so we can save them a $450 repair bill!

If you can think of anyone to send a link to that may have a Neptune or know someone who has a Neptune please do so... You can send them to http://www.neptunehelpsong.com/ so they can learn about the faulty door latch wax motor.

Thank you!

Another Maytag Neptune Question taken from the blogosphere...

Q: My Maytag Neptune quit mid-cycle. Trips circuit breaker every time plugged in. Is there a bypass to drain tub and open door? This seems like a catastrophic direct short. Should I wait a week for repairman or would it likely be more cost effective to buy new.

A: If you have an earlier MAH3000 Neptune then this more than likely is caused by a faulty wax motor in the soap dispenser. There are (2) 12002535 wax motors in there that control the bleach and softener flows. These wax motors are controlled directly from the timer.

You will need to rotate the timer to a different position, perhaps to a spin cycle, so the contacts to the faulty wax motor will open and the water pump should kick on and drain the water out. The water pump is also controlled by a set of contacts in the Neptune timer.

You can purchase the 12002535 wax motors from www.neptunehelp.com.

They have Maytag Neptunes over the pond?

Hi Neptuners,

I just shipped a STAGE 1 Q6 R11 repair kit + wax motor over the pond to New South Wales, Australia! I would like to welcome Andrew E. to the Neptuner club. We Neptuners all love our Neptunes... Especially, after the faulty door latch wax motor is replaced (hopefully you replaced it before it failed).

Did you know that Australia had Maytag Neptune front load washers? Actually, I was taken by surprise...

Recently, I shipped another STAGE 1 Q6 R11 repair kit + wax motor all the way to Israel.

Maybe I need to put flags on my http://www.neptunehelp.com/ site for countries that I ship the Maytag Neptune STAGE 1 repair kits too. So far, I have shipped STAGE 1 kits to United States, Canada, Israel and Australia.

Don’t forget to vote for the http://www.neptunehelpsong.com/ song. You only have 7 days left!

Jeff