Maytag Neptune No Spin Issue Video - What to do

Hi Neptuner,

I just finished up a new video for explaining what to do when your Maytag Neptune Front load washer will not lock the door and spin the clothes and the R11 resistor on the machine control board is burnt...

Until next time...

Jeff Hartman
"The Neptune Man"

www.washerbearings.com

Hey Neptune Man song

OK, I have another treat for you today... Listen to my new "Hey Neptune Man" song and see if you can recognize which song it sounds like... Enjoy.




I hope you enjoyed that song!

See Neptune Washer for more information on the wax motor and bearing replacement kits.

Until next time...

Google Guitar - Play the Google Guitar again

Did you not get enough of the Google Guitar logo on June 9, 2011? 

Now you can play the logo just as you did on the Google.com homepage; U.S. users can record and share their masterpieces, too. Here is the link Google Guitar 

The Guitar doodle was in honor of musician and electric guitar pioneer Les Paul's birthday. I found it difficult to play using the mouse so instead you can play it using keys! 

See some sample songs using the Google Guitar logo Sample songs Have fun! 

If you own a Maytag Neptune front load washer and you don't like the sounds it is making while in the high speed spin cycle then see Neptune Bearing You can replace your Neptune bearings and seal instead of replacing the $450 outer tub! There is also a tool kit you can rent that includes access to a step by step video to save you both time and effort. 

In addition, if you have a Neptune with a timer knob (non digital) did you know that these machines shipped with a faulty door latch wax motor? The models are MAH3000, MAH4000, MAH5500A and the 2000 stacker Neptune's. You can inspect your door latch in about 5 minutes to see if you have the faulty wax motor. 

If you have the original design with the brownish color actuator pin you need to replace it asap! The new design has a black color actuator tip. Here is a video that shows how to inspect the stand alone Neptune HERE If you replace your faulty wax motor proactively you will prevent the the machine control board Q6 triac and R11 resistor failure. See Neptune Help to order a wax motor. 

 Until next time...

Wax Motor Actuator 12002535 Order now for same business day shipping!

Wax Motor Actuator 12002535 Order now for same business day shipping!

If you own a Maytag Neptune front load washer with a timer knob (non digital) then you need to be aware of the faulty door latch wax motor issue...

Here is a video that shows how to inspect your door latch on the stand alone Neptunes... Note: The Stackers are not difficult to check either.




If you discover that you have the brownish color actuator tip then you can order a new wax motor at Neptune Help. Keep in mind both wax motor designs has the brownish color body, just the actuator tips are different. You want the black actuator tip.

If you don't replace your brown tipped wax motor it will eventually short out which will damage your machine control board. The Q6 triac and R11 will fail and the door will not lock which prevents the spin cycle from happening. You can prevent this failure by replacing your original wax motor.

Here is a Neptune model list where the 12002535 wax motors reside:

MAH3000
MAH4000
MAH5500A (not 5500B'S)
2000 Stackers


Until next time...

Appliance Part Center - Whirlpool, Maytag, General Electric (GE) & Electrolux Parts

Appliance Part Center Please visit www.washerbearings.com/parts to order replacement parts other than tub bearings and seal.   If you own (or know someone who owns) a Maytag Neptune front load you need to check out Neptune Help to see if your machine has the defective door latch wax motor installed. 

You can prevent a $350 repair bill as well as washer down time by proactively replacing your wax motor before it fails and causes the famous no spin issue... 

Do it now! 

Until next time... 

 Jeff

5 fridays 5 saturdays and 5 sundays in one month

5 fridays 5 saturdays and 5 sundays in one month


Hi Neptuner,

This is an off topic post today...

I received an email saying that the month of July 2011 has '5 fridays 5 saturdays and 5 sundays' in it and that this only occurs every 823 years?

Let's break down the calendar shall we...

Let’s think about this, a year can only start on one of seven days, so there are seven possible basic calendar years. Add leap years, and there are fourteen basic calendars. Period. And one of those calendars only gets used every 823 years? How would that be possible? It’s not of course, all fourteen calendars get cycled through regularly, in fact 2010 used the exact same calendar as 1999.

So there you have it... Yes, there will be 5 fridays 5 saturdays and 5 sundays in July 2011...

If you have a Maytag Neptune front load washer you can keep it working through all 14 possible calendars with Neptune Help and Neptune Bearing.

Whether it is the pesky defective door latch wax motor or the bearings... we can help you save money and get that pile of laundry washed.


Until next time...

Maytag Neptune No Spin Issue Video - What to do

Hi Neptuner, I just finished up a new video for explaining what to do when your Maytag Neptune Front load washer will not lock the door and spin the clothes and the R11 resistor on the machine control board is burnt.




Until next time...

Maytag Neptune Saved From The No Spin Firing Squad!

Hi Neptuner!

I saved another Maytag Neptune front loader from the No-Spin firing squad...

Yes, this Neptune suffered the door latch wax motor failure and would not spin so it was saved by replacing the R11 resistor and Q6 triac on the machine control board to get it up and spinning again. To date I've sold over 5,300 120025235 wax motors! I'm sure that there are thousands more Neptune’s out there just waiting to fail.

Did you know that this failure can be prevented by proactively replacing your 12002535 door latch wax motor? See Neptune Help for more info. There is a cool video that explains the issue too. Check it out!

As your Neptune matures it will start to transform itself into a jet and get really loud in spin cycle. Don't give it 'take off' clearance because it was not designed for flight. Keep your Neptune grounded by replacing your bearings and 12002022 seal kit. See Neptune Bearing for more information.


Until Next time...

Slightly off topic today with portable Generators

Hi Neptuners!

It seems that we rely on our homes to be energized with electricity to run all sorts of time and labor saving devices.

What happens when your power line is severed during an ice storm or a car collides with a utility pole?

I asked myself the same question and decided to be prepared. I recently purchased a propane generator. Actually, it was a Christmas gift for myself. ;-) It is a 3,500 watt model, single phase 120 VAC. I figure it will run the furnace (natural gas), fridge, freezer, sump pump and some lighting. It uses the standard grill type propane tanks and should run about 9 hours at half load.

Once I received it... I filled the oil (.6 qt.) up and hooked up the propane tank and fired it up. I was impressed with how quiet it was. How useful is a generator just sitting there? Not very... I also purchased a 30 amp, 120 VAC inlet box, 10 ft. 10-3 generator hook up cable, the Square D breaker panel generator interlock kit, 30amp 2 pole breaker, 15/15 tandom breaker, 10 ft. 10-2 w/gnd romex wire and misc. hardware.

I plan to install all of the components during my holiday break until Jan 4th! I will shoot some video for you to see like I did for the DVD duplicator I purchased last month. The DVD duplicator has produced about 50 mini DVDs, 35 CD's and so far has done a great job for me so if you need to do some CD or DVD duplication check out the DVD Duplicator site I put up.

I also put up a quick generator site you can check out, too. I love putting up websites... can't you tell!

If you would like to put up some websites I am putting together a training class to teach folks how to put up websites step-by-step. Contact me at neptunewasher@gmail.com if you're interested in putting up websites.

As always, if you have a Maytag Neptune with a timer knob... check out Neptune Help Song for a video that explains the faulty door latch wax motor issue.

Until next time...

They have Maytag Neptunes over the pond?

Hi Neptuners,

I just shipped a STAGE 1 Q6 R11 repair kit + wax motor over the pond to New South Wales, Australia! I would like to welcome Andrew E. to the Neptuner club. We Neptuners all love our Neptunes... Especially, after the faulty door latch wax motor is replaced (hopefully you replaced it before it failed).

Did you know that Australia had Maytag Neptune front load washers? Actually, I was taken by surprise...

Recently, I shipped another STAGE 1 Q6 R11 repair kit + wax motor all the way to Israel.

Maybe I need to put flags on my http://www.neptunehelp.com/ site for countries that I ship the Maytag Neptune STAGE 1 repair kits too. So far, I have shipped STAGE 1 kits to United States, Canada, Israel and Australia.

Don’t forget to vote for the http://www.neptunehelpsong.com/ song. You only have 7 days left!

Jeff

The Maytag Neptune Help song is now online!

Hi Neptuners,

I finally finished the Neptune Help Song that explains the faulty door latch wax motor on the Maytag Neptune front loaders.

Every Neptune that has the original door latch wax motor, part 12002535, will fail eventually and burn Q6 and R11 on the machine control board. Now, my goal is to help Neptuners prevent the Q6 R11 failure by proactively replacing the faulty wax motor.

Also, I would like your feedback on what you think about the song. I have a poll on the top right where you can vote 1 -5, where 5 is awesome.

Your homework is to tell everyone about this song so we can help Neptuners all around the world replace the wax motor before it fails. Feel free to post links on your blogs and websites.

The new song is at www.neptunehelpsong.com.

Check it out...


Thank you,



Jeff

Maytag Neptune help... This ain't Ole Lonely?

This is not Ole Lonely working on his Maytag Neptune MAH3000...

Actually, Mark, a Neptuner out in California, decided to take matters into his own hands and replace his door latch wax motor (12002535) and repair his machine control board. The Q6 triac and R11 resistor burnt because of the defective wax motor. By the way the typical Ole Lonely quote is $450 to replace the control board and wax motor!

In addition, every Neptune front loader that shipped with the wax motor will fail. If you know anyone who has a Neptune front loader please tell them.

As for more Neptuners saving money see http://www.neptunehelp.com/index_files/Page327.htm

MAYTAG NEPTUNE FRONT LOAD WASHER MODEL- MAH4000AWW

Hi Neptuners,

Here is a problem a Neptune owner had in the blogosphere yesterday,

Q: "I have this washer that it would not spin. I put in the Maytag Neptune Washer R11 and Q6 kit and a new wax motor. I got the machine to spin. but I do not think it went up to a full speed.

Now after I put it all back together and went to do a load of laundery the washer will not FILL there is no 120 voltage to eather hot or cold valves. If you turn the timer you can get it to spit water out if the valve. If you put the timer in the normal cycle , the timer will advance with out pushing the start button. Then it will stop when it gets to the first Rinse cycle then it stop. I can get 120 voltage to the bleach water valve.

The door lock light will not come on and it will not spin now. I thought I heard a small pop? So is the upper control board bad and a long with the timer ? please email me back Thanks. "

Here was the response:
A. "The timer should be fine--- it gets the power from the board, that upper machine control board is deffinately bad unfortunately-- you will need to replace it, it runs about 220 dollars.Here is a place you can order the control board from if you like."


Here is my response:

I hope this was not one of my customers that purchased the R11 and Q6 (Stage 1) and did not ask me about the machine's operation after the R11 & Q6 surgery. Yes, a few control boards out of 100 will have to be replaced even after performing the R11 & Q6 replacement because more damaged was done to the control board.

The other thing I would like to mention is that I offer replacement control boards for folks who purchase my Neptune no spin repair kit and the repair does not work for only $159.00! Not $220 as the first answer responded. See http://neptunehelp.com/index_files/Page667.htm to see more Neptune replacement parts.

I guess the moral of the story here is if you purchase my STAGE 1 Maytag Neptune repair kit plus wax motor please contact me if you have any performance issues after performing the R11 and Q6 surgery.


Have a great day!

The New Neptunehelp.com Song is really sounding great!

Hi Neptuners,

I wanted to touch base with you and say the Neptune song I am having created is sounding very good. I received a sample of the first verse today and I was really impressed with it and I think you will love it too. As a matter of fact... it keeps playing in my mind!

Once the songs are complete I will post a link to the songs. Songs you ask? I wanted to have two slightly different versions and let you vote on the one that you prefer. The version that wins will be the official song for www.neptunehelp.com. Tell all of your family and friends about the voting and let's see how many votes we can rack up!

No mail on Monday due to Martin Luther King Jr. Day

Hi Neptuners,

I just wanted to remind you that there will no mail service on Monday, January 19th, due to Martin Luther King Jr. day.

Unfortunately, this will slow down the Maytag Neptune Tony Tool rental program by one day...

I really appreciate the patience being displayed from the folks in the Tony Tool rental queue! I turn these tools as soon as I can and since I have recently added 5 more tools to my rental fleet the queue should get cleared out much quicker. I realize that when your Maytag Neptune starts sounding like a jet taking off you want to replace the bearings before something major fails. If you would like to replace your bearings goto http://www.neptunebearing.com/ and get in the tony tool rental queue. First come, first served...

I have been receiving a tony tool question lately and it is basically this: "Is there someone in my area that can replace my Neptune bearings using the Tony Tool?". So I got to thinking, if you have rented the Tony Tool and would like to help other Neptuners, please let me know. This is a way you can show folks how smart you are by using the Tony Tool and earn some cash, too


Another important Maytag Neptune issue is the 'my maytag neptune won't spin' or 'maytag neptune no spin' See http://www.neptunehelp.com/ for information on the famous no spin issue. Did you know that you could replace the door latch wax motor before it fails and prevent the control board R11 & Q6 failure? A service tech will quote you around $450 to fix this failure that Maytag should fix...

"AT THE END OF FINAL SPIN CYCLE THE CLOTHES ARE VERY WET...WHAT TO DO?"

What does this statement/question mean? It means a lot if you are a Neptuner! 

If you own a Maytag Neptune MAH3000, MAH4000, MAH5500A or a 2000 stacker you will be asking this same question soon enough! 

Here is the answer... Your door latch wax motor, Maytag part # 12002535 has shorted out and has damaged your machine control board. This will happen on every model listed above that shipped from Maytag. If you haven't asked this question yet you can prevent this failure by visiting http://www.neptunewaxmotor.com/. 

If you are asking this question right now there is hope. You can purchase a repair kit which includes parts you can solder on your control board. There is a video that shows you how to remove the damaged components and solder on the new components. 

If you decide you don't want to do the repair yourself then I can get you a quote for a new Neptune machine control board and wax motor combo. Again, that site for Neptuners is www.neptunewaxmotor.com . Tell everyone you know about it in case they know someone who has a Maytag Neptune front loader.

Until next time...