Maytag Neptune 6500 burns seal

Maytag Neptune repair:

Another Neptuner needs help... Here is a question from a Neptuner that was pulled from the blogosphere...


Q: Last night, I washed some clothes with two pillows. It seems that the pillows were rubbing against the seal? (The plastic thing next to the door) and now that the seal has a hole. There is great but I will not wash until you know if that is really bad (maybe the water can get in there). Also, I think because of that the washer was making a really loud noise near the end of the cycle.

A: If the bearings are going out you can replace them. See Neptune Bearing for more info. You can also rent a special tool kit, too. Usually, the machine will start to sound like a jet taking off when in the high speed spin cycle.

If you call a tech and the bearings need attention, they will ask for $900 to replace the outer tub, unless they are a tech that owns the Neptune Bearing Tony Tool from Neptune Kits then you might get the bearings replaced for $200 or so.

It is also possible the spinner support has an issue and is causing the inner tub to wobble which can rub the plastic liner. Contact me and I can get you a new spinner support which comes with the new seal.

Until next time...

What are they doing to that poor Maytag Neptune Front Loader?

What are they doing?

1. Winding up the spring to get the Neptune started?

2. Freeing the stuck tub?

3. Disecting the Neptune?

4. Adjusting the belt tension?

Actually, they are using the special Neptune Bearing Tool that can be borrowed at www.neptunebearing.com. The tool kit comes with the bearings, 12002022 seal kit and a DVD that shows you how to disassemble the Neptune front loader, replace bearings and install seal kit.

You don't have the use the tool kit... Folks have been changing their Neptune bearings using pipes, large hammer, threaded rod, large washers, patience, etc.

You can make replacing your Neptune bearings kid's play when using the Tony Tool.

No mail on Monday due to Martin Luther King Jr. Day

Hi Neptuners,

I just wanted to remind you that there will no mail service on Monday, January 19th, due to Martin Luther King Jr. day.

Unfortunately, this will slow down the Maytag Neptune Tony Tool rental program by one day...

I really appreciate the patience being displayed from the folks in the Tony Tool rental queue! I turn these tools as soon as I can and since I have recently added 5 more tools to my rental fleet the queue should get cleared out much quicker. I realize that when your Maytag Neptune starts sounding like a jet taking off you want to replace the bearings before something major fails. If you would like to replace your bearings goto http://www.neptunebearing.com/ and get in the tony tool rental queue. First come, first served...

I have been receiving a tony tool question lately and it is basically this: "Is there someone in my area that can replace my Neptune bearings using the Tony Tool?". So I got to thinking, if you have rented the Tony Tool and would like to help other Neptuners, please let me know. This is a way you can show folks how smart you are by using the Tony Tool and earn some cash, too


Another important Maytag Neptune issue is the 'my maytag neptune won't spin' or 'maytag neptune no spin' See http://www.neptunehelp.com/ for information on the famous no spin issue. Did you know that you could replace the door latch wax motor before it fails and prevent the control board R11 & Q6 failure? A service tech will quote you around $450 to fix this failure that Maytag should fix...

Tony Tool substitute?

One of my customers who rented the Tony Tool offered a suggestion for the PVC knock out plug. He smashed his fingers using the PVC knock out plug because it is too short for his liking. It turns out he made a new front bearing knockout tool using 1 1/2 pipe and fitting. He even sent the contraption back with the tony tool kit so I took a photo of it compared to the Tony Tool knock out plug. 

It looks like it has about 2 more inches to work with. Who says bigger isn't better? I was surprised because this is the first complaint I've received for this tool kit. Everyone else praised the tool kit and how much time it saved them. 

If your Maytag Neptune is starting to squeal while in high speed spin I would recommend replacing your bearings as soon as you can. You want to catch them before they separate which makes the bearings much more difficult to get out because the Tony Tool relies on the inner bearing race to pull it out. 

To purchase the Neptune bearings, seal kit and Tony Tool rental point your browser to http://www.neptunebearing.com/. 

If you have not replaced your door latch wax motor yet you need to check out http://www.neptunewaxmotor.com/ to see if your Neptune is affected by this defective part that will run $450.00 to repair if you bother the lonely ole' Neptune repair guy!

Until next time...

Is the Tony Tool rental available in Canada?

Since I started renting the revolutionary Maytag Neptune bearing replacement tool, the Tony Tool, I have received a number of requests to ship the Tony Tool kit to Canada. 

Presently, I only offer the tool kit rental to the United States since the tool kit would have to pass customs and a duty would have to be paid for the $425 value both ways? 

Does Canada have an duty exemption process for tools crossing the border that will be returned? The other issue is the transit time. It would take at least a week to get there which ties up the tool too long compared to the 2 - 3 days required with the Priority Mail here in the states. 

It might be more time / cost effective for someone in Canada to offer the Tony Tool for rent? If you would like more information on the Tony Tool, see www.neptunebearing.com.

Until next time...