Maytag Neptune repair - door latch wax motor

Maytag Neptune Repair


I just finished a new video that shows how to replace the door latch wax motor in the maytag neptune door latch. Here is the Neptune Wax Motor Video link.

If you have a Maytag Neptune front loader with a timer knob you will want to inspect your wax motor and make sure it has a black actuator pin. If it has the brownish color actuator pin then you will want to replace it as soon as possible.

Keep in mind that if you have a MAH3000 model with the serial number starting with a 10 thru 25 then you will have two more wax motors in the soap dispenser. These control the bleach and softener flows.

See Neptune help for more valuable Neptune front loader information.

Kenmore Elite's have bearing issues too?

Kenmore Elite - Do these front loaders have bearing issues too?

I have been offering Maytag Neptune owner's the bearing and seal kits for about 2 years now at Neptune Bearing.

Recently, I had emails from 2 Elite owners that needed bearings. One was for an HE3 machine that was 3 years old and the second was an HE2 model. Does anyone build a washing machine that will last? I have an Elite HE3 and it is still working... (Knock on wood)

Well, don't fret Elite owners... I just put up a website where you can purchase replacement bearings and seal. See Elite Bearing for details.

You can also replace the outer tub as these are not too expensive yet because they are still in production. But once they are out of production the price will go up considerably just like the Maytag Neptune outer tub has.

Until next time...

Maytag Neptune Bearing Tony Tool - Testimonials

Maytag Neptune Bearing Tony Tool - Testimonials


Ok, I have to just pass these along... Here are a couple of Neptune owners that recently rented the Tony Tool and saved over $700 by replacing their bearings!

#1
"Just wanted you to know the tonytool worked great. Neptune washer is up and running again. Received tonytool on monday sept 28 repaired washer on tuesday sept 29 mailed tonytool back wednesday morning sept 30 by priority mail. I was considering scraping the washer before seeing your site. The bearing replacement job is nothing a person with average mechanical skills can't do. Thanks for all your help"

Curtis F.


#2
"The Tony Tool system is superb. The installation process went forward without a problem. The tool worked flawlessly. The additional tools like the snap ring pliers and wire brush were nice touches. The DVD step by step instructions made reading instructions unnecessary. Although I’d worked on old style Maytags before, the Neptune was new to me. Even so, I completed the whole job including clean-up in less than 2 hours. All the parts needed were included; nothing was overlooked. I’d definitely do business with you guys again! Thanks."

Mark Baker



As you can see the Tony Tool is the solution for your 'Out of Control' Neptune bearings... The Tony Tool is available at www.neptunekits.com along with bulk bearing and 12002022 seal kits.

Don't forget to change your 12002535 door latch wax motor when you have it apart... All of the Neptune front loaders with timer knob run the risk of damaging R11 and Q6 on the machine control board. See www.neptunehelpsong.com for the cool video that explains the issue.

Until next time...

IRS Warning Emails and other computer hazzards...

Hi Neptuners,

You know better than to click on links in unexpected emails.... right?

If the IRS sends you an email don't click on the link... I recieved an email today and if you click on it you will be whisked away to a site that will undoubtedly feed your computer a virus or trojan.

And a reminder – it is best to avoid opening .zip files you receive in emails. A lot of times these will appear to come from UPS, DHL or FedEx with a note about a package that could not be delivered. The .zip file contains an executable attachment which will infect your PC. Companies will not send notices to customers in .zip files.

Finally, and most important (and thus, in bold and in red) – if you go to a website or click a link or open an attachment (or you’re just sitting there minding your own business) and a notice pops up on your screen that says something like “Warning! Your computer is infected” – it might be accompanied by an animation showing a scan and an increasing number of threats – DON’T CLICK ANYTHING. Clicking the graphic may download malware to your PC (even clicking the X that typically shuts down a window).

Things you can do are:

· Press and hold the ALT button and tap F4 to close all open windows until the computer shuts down. (You’ll hold the ALT button down the whole time.)

· If you know pressing your power button briefly shuts your PC off, you can do that instead. (Sometimes this puts a computer into hibernation mode – typically, in computers that came with XP or newer installed, its shuts them down.)

· If the network cable is easy to get to you could unplug it before the ALT-F4 step.

· If the ALT-F4 and power button items don’t work, press the power button in until the computer shuts down.

Good luck and keep your computer safe...


Keep your Maytag Neptune safe as well... See www.neptunehelp.com for Neptune information.


Until next time...

Maytag Neptune Bearing Service in Central Texas

Maytag Neptune Bearing Service in the Central Texas area - Call Steven @ 972-639-2520 because he can replace your Neptune front loader bearings using the Tony Tool and save you money.


To see Steven's listing goto http://www.neptunebearing.com/states/texas.htm


For more info see http://www.neptunebearing.com

Maytag Neptune Bearing Update - Tony Tool Rental

Maytag Neptune Bearing Update - Tony Tool Rental

As of August 14, 2009, all Neptune Tony Tool rentals will get a pair of snap ring pliers included with the rental. This benefit will help those who don't have the snap ring pliers. I've received feedback from tool renters that stated they had to go out and purchase this tool to get the snap ring off. Not anymore...

Please don't forget to wear safety glasses because the snap ring may shoot across the room when you remove it and it is better to be safe than sorry.

The Tony Tool rental also includes the bearings, 12002022 seal kit and 14 minute DVD that shows the disassembly, bearing change and the seal kit installation.

To order the Neptune Bearing Tony Tool rental go to Neptune Bearing.

Until next time...

Maytag Neptune Front Load question - Water still in tub

Maytag Neptune Front load - Here is a question I get a lot: 

Q: I have a Maytag Neptune that doesn't drain. It spins the water out of the clothes but the bottom of the machine has enough water in it that you can hear it when you turn the drum. 

 A: Perhaps it is draining after all... The water you hear when you turn the inner tub is the balance ring which has liquid in it and it is part of the balancing system on the Neptunes. Now, if there is physically water visible in the inner tub then the pump is not getting all of the water out and it needs to be investigated. There are a number of issues that can cause this. One is a clogged tub drain or tub drain hose that feeds the pump. It could also be that the pump has debris in it or the drain hose in the back of machine is kinked... Whatever the reason it needs to be corrected or naturally your Neptune tub bearings will not last long.

The reason is because the tub seal is not designed to work against the water slinging in the tub during spin cycle. Once water get passed the seal it will get into the bearings and cause the lubrication to break down. The next thing you will notice is that the your Neptune will get louder in spin cycle where it sounds like a jet plane taking off. At this point you will want to replace the bearings and seal. 

You can do it yourself and save lots of money. See http://www.neptunebearing.com/ for more information regarding the Neptune Bearing Tool Kit rental as well, which was designed to save you time and effort when replacing your Neptune bearings. It even includes video access that you can watch that shows how to disassemble your Neptune, replace bearings and install the seal kit. Until next time...

Jeff Hartman