Saturday, June 20, 2009

Maytag Neptune Bearing - I Shipped A Tony Tool to Canada

Maytag Neptune Bearing Update - I just shipped my first Tony Tool rental kit to Canada via UPS Ground. The location I shipped it to was Glen Huron, Ontario Canada.

It is no surprise because there is a large number of Maytag Neptune owners in Canada that I have sold the Q6 & R11 repair kits to. I have received a number of tool rental requests but I declined to ship the tools to Canada for a number of reasons...

1. The UPS Ground shipping time will be greater than the Flat Rate Priority Mail I use for the domestic orders which ties up the tool for longer. It weighed 15 pounds which tells me David is getting the solid steel knock out plug...

2. Customs - Getting the tools through customs was concerning because these were rental and we should not have to pay duty on them when you declare the value of $425.00.

3. I also included a bearing spacer just in case David's spacer is damaged or corroded.

4. DVD - I don't know if the Tony Tool DVD will play in Canadian players because DVDs have a country code.

5. Shipping expense - The UPS Ground shipping expense was about $35.00 USD Verses $15.55 for Flat Rate Priority Mail shipping in the States. I will have to hold back more of the refund to cover the additional shipping expense to Canada or get a higher deposit up front.


To rap it up... Before we get excited about renting the Neptune Bearing Tony Tool to Neptune owners in Canada let's see what happens with David's Neptune and see if I get the tool back from Customs, etc.

In the meantime, if you are in the States you can order your Tony Tool rental at www.neptunebearing.com.



Until next time...

Friday, June 19, 2009

Maytag Neptune Bearing Tony Tool Update

Maytag neptune bearing information - The Maytag Neptune Bearing Tony Tool has been improved! Could this be a dumb bell?

I believe it could be! But more importantly... The original PVC knockout plug has been upgraded to solid steel! The biggest issue with the Tony Tool has been the PVC Knockout plug because it would crack near the top lip and folks who rented the tool kit at www.neptunebearing.com would call or email me apologizing and offering to buy a new one. I would just explain to them that it was not an issue and don't worry about it.

I just figured that you Neptune owners were taking your frustrations out on the knock out plug like a stress relieving squeeze toy. But no, Tony mentioned that his personal PVC knock out plug was cracked too and that it still worked great for getting the front bearing out. 

There is a danger when using the steel knockout and that is if it falls down it can damage components on the floor of your Neptune washer because it is so heavy... so I decided to keep the much lighter PVC knockout plugs with the tool kits.

Until next time...

Friday, June 12, 2009

front load washers - Maytag Neptune Update


Front load washers are here to stay! Do you own an earlier Maytag Neptune front loader? If so, you need to be aware of some reliability issues.

First, the door latch wax motor is probably the most problematic component on the Neptune. The original devices short out over time and burn the R11 resistor and the Q6 triac on the machine control board. You can prevent your R11 & Q6 failure by proactively replacing your faulty door latch wax motor. The part number is 12002535 and you can purchase the new replacement at http://www.neptunehelp.com/.

If you have a MAH3000 Neptune, you could have 3 wax motors in there waiting to fail... The soap dispenser on the earlier MAH3000's have 2 wax motors that control the bleach and softener flow and should be replaced.

The original wax motors have the brownish color actuator pin and the new design has the black pin.

Next, we will talk about the next item you should be aware of being a Neptuner.

Thursday, June 11, 2009

Maytag Washer Update - Fatal Friday for Analog TV


Hi Neptuners,

Well, the time has come to kill the analog tv signal...

Friday, June 12th is the last day for the analog television broadcasting and you can bet that there will be confusion when folks' non-digital tvs won't work anymore. If you remember, we were going to lose the analog signal back in February, 2009 but the government decided to extend the switch off for 4 more months due to folks not being prepared for the switch over.

At least until they purchase the digital tv converter box which will receive the digital transmission and converter it to channel 3 or 4 like the VCRs and DVD players do. You can get a coupon for $40 off which makes the box like $10.00.

Can you remember back when color tv sets were added... At least your black and white set still worked with the new color signal because the engineers made them compatible without upgrading the black and white receivers. With the new digital transition, it was impossible to make an analog tv receive and decode the digital signals without any hardware upgrades. The low-cost converter box was the only solution.

Otherwise, if you have a cable box then you will be good to go and probably are enjoying the digital tv already.

If you own a Maytag washer, specifically the Neptune Front Loader please check out http://www.neptunehelp.com/ before the faulty door latch wax motor kills your washer... If you proactively replace the door latch wax motor, part number 12002535, then you can prevent the failure from happening in the first place. We can't make your Neptune go digital but we can keep it running longer!


Monday, June 1, 2009

It looks like the Neptune Bearing Song votes are in...

Here is the song update:

It looks like the Neptune Bearing Song was Pretty Good according to your votes.

We only had one not impressed?

This particular song is on the www.neptunebearing.com site if you would like to hear it again...

There is another song in the works for the www.neptunekits.com site which is for Neptune service technicians. It is where they can purchase the Neptune Bearing Tool (Tony Tool) and bearings in bulk. If you talk to any technicians that suggest to you that you cannot change the bearings, send them there and educate them...


Don't forget when your Neptune Bearings start singin' and a screamin' you can replace your Neptune bearings and save lots of money!

Sunday, May 24, 2009

I love the New Neptune Bearing song!

Hi Neptuners,

What do you think of the Neptune Bearing song? Don't forget to vote on the right!

I am ready to give a few hints as to who creates these songs for me. His name is Mark H. and he resides in Ohio. I will be honest with you... I can't sing or even play an instrument if my life depended on it! I will stick to helping you Neptuners save money on your Neptune repairs...

Anyway, Mark is putting together his own Jingle website and when it is completed I will give you the link so you can check him out. Here are the two jingles Mark created for me thus far:

http://www.neptunehelpsong.com/
http://www.neptunebearing.com/

I supplied most of the lyrics for the Neptune Help Song and I turned Mark loose on the bearing song and I thought he did a wonderful job on that tune. Mark's close friend Amy provides backup vocals which adds a nice touch, too. Amy really hits the notes in the neptune help song... It reminds me when my wife wants something fixed pronto around the house if you know what I mean.

I gave Mark the go ahead for a third Neptune song but you will have to wait for that announcement.

I was recently brainstorming with Mark about some services he could provide and we came up with:

Music/songs for photo albums, presentations, websites, tv/radio commercials, answering machine announcements, etc. There is a lot of potential here!

On a different note... Chelsie, my daughter was just given a DVD for her first grade class that has photos of all the students in her class throughout the whole school year. When they watched it at school she said the whole class was in tears! I was thinking... right! Well, we played it again at home and she and Andy (my 4 year old) started crying their eyes out! I wanted to make a video of them two crying watching her first grade class photo DVD... I thought it was a great idea and today anyone can create a decent DVD for well under a buck. If any of you would like DVD creation tips please email me and I will help you out.

Mark is looking forward to helping other folks with their jingle needs and obviously loves creating songs and music.


Until next time…

Friday, May 15, 2009

The Maytag Neptune Bearing Song is ready!

Hi Neptuners!

I added the new Neptune Bearing Song to the http://www.neptunebearing.com/ website.

Check it out and let me know if you like it by casting your vote on the poll to the right. I will keep the poll open until May 24th @ 11:59 p.m.

Until next time...

Jeff