Do you own a Maytag Neptune MAH8700 or MAH9700?

Have you seen the Maytag Neptune recall page? 

See http://www.washerrecall.com/ for information. Certain serial numbers are only affected and there is a box where you can enter your country, model and serial to see if your Neptune has the recall. 

The issue is a potential fire hazard if water drips onto a thermal sensor connector. Please check it out if you own a MAH8700 or a MAH9700 Neptune. 

If you own a MAH3000, MAH4000, MAH5500A or a 2000 stacker Neptune please check http://www.neptunehelp.com/ to see if your Neptune has the defective door latch wax motor which will eventually short out and damage the control board. You can proactively replace this component and prevent the control board failure.

Until next time...

Will your Maytag Neptune bearing and seal kit fit my MAH55FLBWW Neptune?

Here is a question I received recently...

Q: "Hey there... I have a Maytag Neptune front loader washing machine, with the typical bearing failure. Im interested in buying your repair kit, however I need to know for certain it will fit my model. My model is MAH55FLBWW. Thanks for your time."

A: Hello, yes the bearing and seal kit will fit your Neptune. See www.neptunebearing.com for information on the Neptune bearing and 12002022 seal kit. I also offer the tonytool for rent so you can save time while replacing your bearings.

Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes?

Here is another bearing question I received regarding the Maytag Neptune bearing kit...

Q: "Will the Maytag bearing and seal kit that you are selling work on all Maytag Neptunes? I have the MAH6500AWQ that sounds like a jet engine. I have also read that if you change the bearings you should also change the shaft...is that correct? If so do you have the shaft for the Neptune as well?"

A: Yes, the bearing and seal kit will work with all Maytag Neptune front loaders. Presently, the common residential models are the MAH3000, MAH4000, MAH5500, MAH6500 and the 2000 stackers. The reason is that these machines have been in service for at least 4 years.

The shaft is called the spinner support and you don't have to change it if it is not damaged. I have only sold a couple of the spinner supports in the last year. One failed when the tub came to a screeching halt due to the seal and bearing failure and the second spinner support just failed (one arm bolt rusted out causing tub to wobble and trip inertia/balance sensors) but the customer decided to go ahead and replace the bearings and seal since he had to take it apart to replace the spinner. The last time I shipped a spinner support it was $95 including UPS Ground shipping.


The Neptune bearing and Maytag 12002022 seal kit can be purchased from http://www.neptunebearing.com/ and you should look into taking advantage of the tonytool rental program to save you time on the bearing and seal change plus it includes use of the DVD which Tony and Shirley show you how to disassemble your Neptune, replace bearings and install the new seal kit in about 14 minutes.

For coin Laundromats, you can purchase multiple bearing & seal kits along with the tonytool at http://www.neptunekits.com/. We find that Laundromats can have a large number of Neptune front loaders and they can save considerable amount of money replacing their bearings instead of replacing the large expensive outer tub. We recommend replacing the bearings and seal as a preventative measure to prevent washer down time.

Lastly, for all of your Neptune needs, see http://www.neptunehelp.com/.

I have a 4 year old Neptune MAH55FLBWQ Washer and the bearing is shot. Will this kit fit this model?

This was a valid question I received today regarding the Maytag Neptune bearing kit... 

Yes, the Maytag Neptune bearing and seal kit will fit your Neptune. See www.neptunebearing.com for more info on the tonytool rental program that helps you change your bearings in about an hour and a half and includes access to a video that shows you how to take your Neptune apart, replace bearings and install the seal kit.

Until next time...

Customer feedback regarding the Maytag Neptune door latch wax motor failure - repair

Jeff, I recently purchased your Maytag Neptune Repair Kit. I just installed the new wax motor and the control board with the new R11 and Q6. The machine now spins out the water but the door will not unlock at the end of the cycle. In fact it seems like it just kind of slowly spins one way and then the other at random once the final spin cycle is complete. 

The only way I can get the door to open is to unplug the machine! After two loads I took a look at the control board and R11 and Q6 look to be in great shape. Any thoughts? (I have the MAH4000) Thanks, Andy Here is my response: 

Hi Andy, I would verify that R11 is in fact connected to the Q6 triac pins #1 and #2. Use an ohmmeter if you can. If the R11 is not completely connected to Q6 then the wax motor will stay on all of the time and keep tumbling at the end of cycle. Jeff

Until next time...

Did you know that NASCAR was founded back in 1947

Wow, today is the anniversary of the NASCAR founding. 

After 61 years NASCAR seems to be doing well as I see lots of collectibles available. Auto racing has a deep rooted history in the USA. NASCAR is an acronym for the National Association for Stock Car Auto Racing and their website is www.nascar.com. 

On this site, you can check out news, the schedules, driver and team information, statistics, etc. Imagine the cost of rebuilding the engines, all of the tire replacements and the traveling. That must be why the teams are sponsored. 

To keep your Maytag Neptune Washer running in peak performance race on over to www.neptunewaxmotor.com . In addition, discover if your Neptune front loader has the defective door latch wax motor, part # 12002535. When this fails, your high speed spin operation will stop and your clothes will be soaking wet.

Until next time...

Clowning around with your Maytag Neptune front loader?

Today is Emmett Kelly's birthday... Perhaps America's best known Clown. Emmett was born way back in 1898. 

Here is a link to the Emmett Kelly Museum in Kansas http://www.emmettkellymuseum.com/ 

 To see folks clowning around with their Maytag Neptune's see http://www.neptunewaxmotor.com/index_files/Page327.htm Well, I should not say 'clowning' around but actually they are serious do-it-yourselfers saving a bunch of cash by fixing their Neptunes!

Until next time...