Maytag Neptune MAH4000 door lock all the time

Hi Neptuners, Here is another blog entry I think you will find interesting. This issue is Neptune owner created after changing the defective door latch wax motor. 

"However, after installing the door latch wax motor, my washer's door locked light is on all the time and the door is locked even when I'm not washing anything. Could you tell me what I've done wrong when installing the wax motor? " 

Response: "It's possible that you did not engage the tip of the wax motor in the space provided on the plunger assembly. If you snapped the wax motor in ahead of the plunger, the lock light switch will remain energized. The tip of the wax motor fits about 1/8" into the end of the plunger or the door will remain locked at all times... even if you unplug Neptune." 

I've had a few customers do this when installing the new 12002535 wax motor. If you do this, you will need to unlock door by removing the dispenser bezel's (4) philips screws and removing bezel. There should be a colored pull cord that when you pull it it will unlock the door. 

This Maytag Neptune tip was brought to you by http://www.neptunewaxmotor.com/. For all of your Neptune replacement part needs please visit our website.

Until next time...

Maytag MAH3000AWW MAH4000AWW Neptune Washer Does Not Spin

Here is another blog question regarding the Maytag Neptune no spin failure taken from the appliance junk site... 

"This Maytag MAH3000AWW Neptune washer would not spin. During the spin cycle the door lock light would come on and the main motor would run, but the washer just would not take off and spin. This is often a simple and easy repair, but not cheap. You can help save yourself some money by doing the repair yourself. The first thing you will want to do is disconnect the power to the washer. Simply unplug the power cord. Next remove the three screws on top of the control counsel. With the three screws removed you will be able to tip the control panel forward and look at the electronic control board behind the timer. Most often then not the resistor marked R-11 is burnt up. If this is the case you will need to replace the machine control board. The reason the R-11 resistor burnt up is because the wax motor in the door lock is also bad, so you will need to replace it too. This same “No Spin” problem also happens with the MAH4000 series Maytag Neptune washers." 

Here is my response: If you replace only the R11 and not the Q6 triac then R11 will smoke again and you can cause further damage to the control board. The Q6 triac must be replaced when R11 burns! The http://www.appliancejunk.com/ forum does not know this because they are not experts on the Maytag Neptunes. 

I also don't like how parts suppliers hide the real Maytag part numbers so you can't compare prices... This is typically deceptive marketing and usually indicates their prices are inflated. You can get the R11 and Q6 repair kit along with the wax motor at http://www.neptunewaxmotor.com/. If after you replace the R11 and Q6 and the machine will not fill with water then the control board will have to be replaced.

Here are some control board numbers: MAH3000 serial number starting with (10 to 16) - 12001725 MAH3000 serial number starting with (17 and up) - 22002988 MAH4000 - 22002989 MAH5500AWW - 22002989 

If you have a 2000 stacker series please contact me and I can look up your control board part number.

Don't forget that the older MAH3000's have two more wax motors in the dispenser area that will eventually fail, too. If your serial number starts with (26) then you should be OK since Maytag incorporated the bleach and softener functions into the water valve assembly.

Until next time...

The International Space Station

Well, we've all heard about the International Space Station or ISS. 

Did you know that the ISS travels around 17,200 miles an hour? 

Wow, I could get to work really quick at that speed! You can now look up tracking info on the Internet to see where the ISS happens to be over the Earth or even look for the next time you can see the ISS in the sky over your city... 

Here is the NASA link: https://spotthestation.nasa.gov/ 

I wonder if the ISS has a Maytag Neptune front loader on board? If so, they better order a replacement 12002535 wax motor for the door latch from www.neptunewaxmotor.com.

Until next time...

Neptune Bearing Tool Anouncement

I wanted to let all you Neptuners know that I just acquired another revolutionary Tony Tool to rent out.

This brings my fleet to six Tony Tools. By knowing this information when your Maytag Neptune bearings start squealing in spin cycle simply check out www.neptunebearing.com for the bearings, seal kit and the Neptune Bearing Tool Kit rental. 

In the end, you will save a lot of money by not replacing your Neptune's expensive outer tub and even labor because the tool helps you complete the bearing replacement in about an hour or so! 

A service tech will quote you between $900 and $1100 to replace your outer tub just because the seal and bearings are shot! Don't forget to change your door latch wax motor, part 12002535, if you have the MAH3000, MAH4000, MAH5500A or the 2000 stacker Neptune before your control board is damaged. 

Every Neptune that shipped with the original wax motor will fail... See www.neptunewaxmotor.com for details.

Until next time...

Learn how to repair your Maytag Neptune front loader too!

Here is an email I received today: 

"Hey, Jeffrey- Got the package Thursday, repaired and installed the board on Friday, works likes it never was broken. Thanks again for making this information, remedy, and yourself so accessible. People like you don't just make the world go 'round, they make its washers go 'round, too. Very best regards and a million thanks, Chris V. P.S. You might be hearing from me in the near future about the bearing kit..."

Chris just finished up repairing his Maytag Neptune front loader with my R11 & Q6 + 12002535 wax motor repair kit. His Neptune failed due to the defective door latch wax motor (Maytag part number 12002535). Every Neptune that shipped with a door latch wax motor will fail and blow the machine control board. 

See www.neptunewaxmotor.com to see if your Neptune will fail. You can also repair your Neptune bearings, too, thanks to my Neptune bearing and seal kit. Plus I offer the Neptune Bearing Tool Kit for rent to really save you time. See www.neptunebearing.com for details and you can watch the free video on how to change your bearings.

Until next time...

Does the Space Station have a Maytag Neptune Front loader...

Here is a link to a video of some of the important activities on the Space Station. http://youtube.com/watch?v=tZlxmB0HEIo 

I wonder if they use a Neptune to wash their clothes? If so, I wonder if they have replaced the door latch wax motor, part number 12002535, so they won't experience what other neptune owners are experiencing with the R11 and Q6 failure? 

Now, it seems as these machines age the bearings start to fail and need to be replaced. The tale tell signs that your machine is not orbiting properly is:

1. Small water puddle on the floor under Neptune
2. Spin cycle noise that is out of this world
3. Rust marks or lines on your clothes

If your machine's bearings are failing goto www.neptunebearing.com for relief...

Mother’s Day gift ideas

Here is a list of Mother’s Day gifts you may want to consider… 

Of course the last one concerning the Maytag Neptune Front loader washer she will really appreciate if you prevent a certain Neptune failure that causes the laundry to stack up! 

The door latch wax motor on the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series Neptune’s will fail causing damage to the machine control board. The wax motor part number is 12002535 and you can replace this part in about 10 minutes and prevent the no-spin failure. I have photos to help you take the Neptune apart on my site http://www.neptunewaxmotor.com/. 

If you wait too long, the machine control board will have to be fixed with my R11 & Q6 repair kit, or the control board will have to be replaced along with the wax motor or it will damage the repaired (or new) board again. If you have the MAH3000 Neptune you should consider replacing the (2) additional wax motors in the dispenser area that control the bleach and softener because these will fail as well. 

Do your mom (or spouse) a huge favor and replace this wax motor asap and keep her laundry pile to a minimum! 

1. A Day at the Spa 

2. Jewelry 

3. Perfume 

4. Flowers 

5. Gift basket 

6. Candy 

7. Take out to dinner 

8. Car detailing 

9. Maid service 

10. Maytag Neptune preventative maintenance 

 Note: These are not in any particular order of popularity...

Until next time...

Go Danica Patrick!

Congratulations to Danica! What an accomplishment Danica has made setting records and all... 

I wonder if Danica has a Maytag Neptune washer? If so, she better race over to http://www.neptunewaxmotor.com/ for a pitstop and replace the 12002535 door latch wax motor before her Neptune blows out... 

In addition, bearings are as important on Indy cars as they are on her Neptune. We have a new replacement bearing and seal kit so your washer can spin as fast as Danica drives!

Unexpected Thank You's from my customers!

I stopped by my P.O. box yesterday and found two thank you cards in there sent by satisfied customers. One even had $25.00 in it!

They purchased my Maytag Neptune R11 & Q6 repair kit and 12002535 wax motor and were delighted because they repaired their washers with my repair kit and saved alot of money.

The alternative is replacing the machine control board and wax motor for about $180 depending on which Neptune they own.

I don't expect thank you cards when you purchase my Neptune kits and replacement parts but I sure do appreciate them!


Jeff

Until next time...

Maytag Neptune Wax Motor Vs. Toy box Lid

Here is another video I made to demonstrate the power of the Neptune door latch wax motor, Maytag part number 12002535. 

The original wax motor with the brownish-orangish actuator shipped in all 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series front load Neptunes. If you have one of these defective wax motors please replace it asap! 

What it does is over time it will draw too much current and overheat the Q6 triac that switches voltage to it and this will cause a R11 resistor to burn out on the machine control board. The symptom is that the Neptune will no longer spin your clothes out and the door locked light will not come on. These are the classic symptoms of the Q6 & R11 failure. 

Again, the door latch wax motor is the root cause and must be replaced with the new design wax motor, which has the black actuator tip. See http://www.neptunewaxmotor.com/ for more information. Now

enjoy the Neptune wax motor Vs. Toy Box Lid video!

 

Maytag Neptune 12002535 wax motor failure update

Well, so far I have only identified two Neptune MAH3000 machines where the dispenser area wax motors have failed. 

I know there must be more bleach and softener wax motor failures out there! Tell me about your Neptune failure... I have time because central Ohio just received 14" of the white stuff. 

I was hoping spring would be here soon. It will probably take a month for the piles of snow to melt off... 

I'm thankful I still have my internet and electricity and not necessarily in that order although some Ibuprofen is needed for the old back after shoveling all of that snow!

Until next time...

Maytag Neptune 12002535 waxmotor melt down final - Affected Model / Serial number information

Looking at the models with the defective wax motors in the dispenser section I came up with the following models: 

MAH3000AEW 10-29 serial number prefix MAH3000AAW 10-29 serial number prefix MAH3000AGW 10-29 serial number prefix MAH3000AKW 10-29 serial number prefix MAH3000AWA 10-25 serial number prefix MAH3000AWQ 10-25 serial number prefix MAH3000AWW 10-25 serial number prefix MAH3000BGW N/A 

It looks like the MAH3000 is the only model affected. 

The MAH4000, MAH5500 integrates the water valve with the bleach and softener valves as one assembly.

See previous posts regarding the 12002535 wax motor melt down in the dispenser section of Neptune front loader. I know of two different failures where the circuit breaker trips while the machine is running a wash cycle. If you get this symptom, unplug the two dispenser wax motors and rerun washer and see if the breaker trips. 

For you MAH3000 owners, I put up a (2) wax motor special on my www.neptunewaxmotor.com site. If you have any questions about this important wax motor issue please send me an email at info@neptunewaxmotor.com.

Until next time...